Complete Video Library

The Positive Response (from Maximized Leadership™ The Power Of Positivity)

The Positive Response (from Maximized Leadership™ The Power Of Positivity)

A positive response is a way to let an employee or team member know that not only are they doing a good job; but that you care about them as a person and appreciate their contribution. We've all gotten the little pats on the back before; the "nice goings" and the "good jobs." And there's nothing wrong with those. But a positive response is more than that.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service

Conflict 101™

Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Conflict 101™ is a new micro-learning program packed with conflict resolution tips and tools.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

PREVAIL!® for Elementary Schools

PREVAIL!® for Elementary Schools

As an administrator, teacher or staff member… others look to you for help… especially in times of need. One of the times you may be asked to lead is when the unthinkable happens. It may help you to think of preparing for an armed intruder event in the same way that you prepare your staff or students for a fire, an earthquake or tornado. By taking a few minutes to train for one of these events, you know what to do in the very unlikely event that it actually happens. The exact same thing holds true when preparing for an armed intruder event.

Off-The-Shelf Video Program (ILT) Leadership, Workplace Safety Armed Intruder / Active Shooter, Workplace Safety & Awareness

PREVAIL!® The 3-OUT Approach for Schools

PREVAIL!® The 3-OUT Approach for Schools

Being prepared for an armed or violent intruder in your school begins with… accepting the reality that today’s world demands us to be ready for the unexpected. AND… changing the way YOU see your environment. This awareness will allow you to “what if” think and this provides mental preparation and planning to an event that has not happened. We say “the body can’t go where the brain has never been.” This program is intended to help save lives.

Off-The-Shelf Video Program (ILT) Leadership, Workplace Safety Armed Intruder / Active Shooter, Workplace Safety & Awareness

Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™

Unlawful retaliation can lead to time-consuming litigation and costly judgments. The courts continue to make it easier for employees to prevail in retaliation claims, and that means the risks—and your managers' responsibilities—will continue to grow. Reduce the risk of costly claims by preventing workplace retaliation.

Off-The-Shelf Video Program (ILT) Ethics & Compliance Retaliation / Reprisal, Abusive Conduct / Bullying, Communication, Compliance, Harassment Prevention, Management

The First 30 Seconds: The Safe Use of Fire Extinguishers

The first thirty seconds after discovering a fire is critical. Within those few moments a decision to fight a fire must be made and knowing when to fight and when to flee can mean the difference between life and death. The program describes how to best use an extinguisher and when not to use it.

Off-The-Shelf Safety Video Program (ILT) Workplace Safety Fire Safety, Workplace Safety & Awareness

Being Cooperative and Respectful

How building rapport, sharing credit and keeping a manager informed creates cooperative and respectful behavior.

Video Vignettes Personal Performance Professionalism, Collaboration, Communication, Interpersonal Skills, Effective Leadership

How to Better Understand Generation Y!

This short animated video is a fun way to understand the newest generation in the workplace - Generation Y (also known as the Millennials).

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Generational Challenges, Interpersonal Skills, Management, Onboarding, Professionalism, Respect / Respectfulness

I'll Let That Slide

I'll Let That Slide

In the workplace, we need to be sensitive to how stereotypes can creep into our conversations and influence our actions. We also have a responsibility to speak up when we observe the kinds of statements in this scenario because, while often unintentional, they can easily lead to misunderstandings and reinforced stereotypes. Helping one another is an important part of creating and maintaining a respectful work environment.

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Coaching & Mentoring, Inclusion / Equity / Belonging, Effective Leadership, Racial Equity, Respect / Respectfulness

Me Jing Or Ma Jong? Avoiding Stereotypes

A focus on the concept of assistance within a diversity context and the importance of avoiding stereotypes (and bias - conscious or unconscious) in the workplace.

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness, Unconscious / Hidden Bias

My Grandpa's Name Is Charlie

Generational preferences regarding communication and management; the communication gap between a young manager and an older subordinate.

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Management, Professionalism, Respect / Respectfulness

Out With the Old, In With the New!

This is a terrific and poignant scenario showing the technology gap between generations.

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness

Positive Redirection with a Co-Worker (from Maximized Leadership™ The Power Of Positivity)

Positive Redirection with a Co-Worker (from Maximized Leadership™ The Power Of Positivity)

A positive redirection response will work in 99% of the cases where you might be tempted to use a negative "gotcha" response on someone. And giving someone a redirection response can be done very quickly - often times in a minute or less. Here's an example of positive redirection with a co-worker.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service

Positive Redirection with a Team Member (from Maximized Leadership™ The Power Of Positivity)

Positive Redirection with a Team Member (from Maximized Leadership™ The Power Of Positivity)

A positive redirection response will work in 99% of the cases where you might be tempted to use a negative "gottcha" response on someone. And giving someone a redirection response can be done very quickly - often times in a minute or less. Here's an example of positive redirection with a team member.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service

Positive Redirection with an Employee (from Maximized Leadership™ The Power Of Positivity)

Positive Redirection with an Employee (from Maximized Leadership™ The Power Of Positivity)

A positive redirection response will work in 99% of the cases where you might be tempted to use a negative "gotcha" response on someone. And giving someone a redirection response can be done very quickly - often times in a minute or less. Here's an example of positive redirection with an employee.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service

Responding to Mistakes (from Maximized Leadership™ The Power Of Positivity)

Responding to Mistakes (from Maximized Leadership™ The Power Of Positivity)

There's always a better way to deal with the inevitable mistakes that happen in the workplace. And that's where positive redirection comes in. The purpose of redirection is to refocus energy and attention either back to what someone is supposed to do; or, if necessary, on to something else.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service

Saturday's Just Another Day

When personal goals negatively impact team members; how generational differences impact views of work/life balance.

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Management, Professionalism, Respect / Respectfulness

Why Did I Push All Those Buttons? (from No Problem!)

Why Did I Push All Those Buttons? (from No Problem!)

We all know that customers can get frustrated when dealing with automated phone systems, right? So, when you run into that kind of a situation, avoid making excuses or saying things like - "I know - I hate pushing all those buttons, too." Instead, thank the customer for waiting. Empathize with how frustrating it can be. Reassure the customer that you're willing to help. And be sure to keep your tone of voice and choice of words positive.

Video Vignettes Leadership, Personal Performance Customer Service, Sales & Service

TrainingBytes® Understanding Suicide

TrainingBytes® Understanding Suicide

There were over 48,000 suicides in the United States - equal to about 132 suicides each day. Suicide is most often preventable. Most victims do not want to die. They have run out of options, see no way out or can see no end to the pain. Raise awareness and understanding about suicide.

TrainingBytes® Personal Performance Mental Wellness & Health, Employee Wellness, Reducing Stress (Work & Life)

TrainingBytes® Understanding Trauma Recovery

TrainingBytes® Understanding Trauma Recovery

Trauma is a response to a terrible or negative event. It occurs when you feel emotionally or mentally hurt by something that has happened. Some examples of traumatic events can include the death of a family member or friend, major physical challenges, experiencing verbal or physical abuse, financial ruin, a plane or automobile crash, an extremely difficult relationship or breakup, or a natural disaster like a flood, tornado or hurricane. Most people will experience some form of trauma in their lives. We need to realize that there is always hope for recovery.

TrainingBytes® Personal Performance Mental Wellness & Health, Reducing Stress (Work & Life)