Complete TAG® Library (1827 Assets / 5597 Components)

  • After the Hire - Program Summary
    #441 ID:1884

    No different than us, employees want to achieve the greatest possible results during their careers. If an employee can find the opportunity to grow either in responsibility or in place within our organization, they will likely stay put.

    Video Vignettes Leadership Management, Leadership, Assessing Performance

  • All for One and One for All
    #442 ID:76

    An example of work team conflict: two teams working through differences to make progress toward a common goal.

    Video Vignettes Personal Performance Interpersonal Skills, Communication, Sales, Professionalism, Selling

  • Americans with Disabilities Act (ADA) & Rehabilitation Act of 1973
    #443 ID:136

    Introduces managers' responsibilities related to the Americans with Disabilities Act and the Rehabilitation Act of 1973

    Video Vignettes Ethics & Compliance Management, Communication, Compliance, Diversity, Harassment, Interpersonal Skills, Professionalism, Inclusion, Respect

  • An Inside Source
    #444 ID:28

    Obtaining (and possibly using) insider information.

    Video Vignettes Ethics & Compliance Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism

  • Analyze Needs
    #445 ID:610

    Reviews how to best analyze the needs of a client during the sales process.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • And, You Are?
    #446 ID:716

    This vignette covers a union organizer on premises (on site visit). There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).

    Video Vignettes Ethics & Compliance Compliance, Management

  • Are You Giving 110%?
    #447 ID:93

    The concept of respect within a diversity context; an example of different perspectives on work/life balance.

    Video Vignettes Diversity, Inclusion & Respect Diversity, Communication, Interpersonal Skills, Leadership, Management, Inclusion, Respect

  • Are You Going to Get That?
    #448 ID:110

    How to best handle phone calls while also helping another customer in person.

    Video Vignettes Personal Performance Sales & Service, Communication, Interpersonal Skills, Professionalism, Customer Service

  • Ask Fact and Feeling Questions
    #449 ID:18

    Asking questions to understand a problem

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Leadership, Sales & Service

  • Back to Normal (Employees)
    #450 ID:828

    Vignette shows possible quid pro quo sexual harassment. If the young woman feels pressured to continue the relationship because of a perceived or actual threat to her position, it would be considered quid pro quo sexual harassment.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment

  • Bad Day at Work
    #451 ID:844

    This vignette discusses the inadvertent compromising of confidential information (impending lay-offs, new product development, etc.).

    Video Vignettes Ethics & Compliance Ethics, Compliance

  • Bad for Business
    #452 ID:810

    This situation illustrates the damaging effect of making employment decisions based on stereotype rather than the qualifications of a person to perform a job.

    Video Vignettes Ethics & Compliance Discrimination, Diversity, Respect

  • Being Accountable and Flexible
    #453 ID:399

    How a 'can-do' attitude, high-performing work habits and acceptance of constructive criticism can build flexibility and accountability.

    Video Vignettes Personal Performance Professionalism, Communication, Interpersonal Skills, Leadership, Collaboration

  • Being Positive and Proactive
    #454 ID:398

    How initiative, decisiveness and seeking ways to improve performance can help promote positive and proactive behavior.

    Video Vignettes Personal Performance Professionalism, Communication, Interpersonal Skills, Leadership

  • Believe It!
    #455 ID:1840

    Having faith and believing in your dream is a major part of achieving it! It can be difficult during the obstacles to maintain that faith and belief in ourselves. Having a mentor or a coach during those tough times can make a tremendous difference in achieving your dream.

    Video Vignettes Personal Performance Motivation, Change, Communication, Professionalism, Coaching & Mentoring

  • Better Than Budget
    #456 ID:846

    This vignette looks at the scenario of budgets. With tight budgets, what do you do if you are under budget for the year? Spend the surplus? Get creative with spending?

    Video Vignettes Ethics & Compliance Ethics, Compliance, Collaboration

  • Brainstorming
    #457 ID:426

    Managing the brainstorming process during a meeting.

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Meeting Preparation

  • Build Trust
    #458 ID:381

    Building positive relationships by building trust

    Video Vignettes Leadership Leadership, Communication, Interpersonal Skills, Sales & Service, Professionalism

  • Can’t You Just Deal with It? (The 'Flight' Approach to Conflict)
    #459 ID:1475

    Most of us have responded poorly to an emotional trigger at one time or another. Usually we realize after the fact that our response didn’t help matters. It is common for us to get caught in patterns or cycles (Flight) of poor responses to conflict triggers with people in our families, with our friends and with people at work. Using a Flight response may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

    Video Vignettes Personal Performance Conflict Resolution, Change, Communication, Interpersonal Skills

  • Cell Phones, Pagers, Etc.
    #460 ID:434

    Managing disruptions in meetings. As challenging as it may be, there is a correct way to handle disruptions while in meetings, in discussions, etc.

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Effective Training