Complete Video Library
Positive Redirection with a Co-Worker (from Maximized Leadership™ The Power Of Positivity)
A positive redirection response will work in 99% of the cases where you might be tempted to use a negative "gotcha" response on someone. And giving someone a redirection response can be done very quickly - often times in a minute or less. Here's an example of positive redirection with a co-worker.
Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service
Positive Redirection with a Team Member (from Maximized Leadership™ The Power Of Positivity)
A positive redirection response will work in 99% of the cases where you might be tempted to use a negative "gottcha" response on someone. And giving someone a redirection response can be done very quickly - often times in a minute or less. Here's an example of positive redirection with a team member.
Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service
Positive Redirection with an Employee (from Maximized Leadership™ The Power Of Positivity)
A positive redirection response will work in 99% of the cases where you might be tempted to use a negative "gotcha" response on someone. And giving someone a redirection response can be done very quickly - often times in a minute or less. Here's an example of positive redirection with an employee.
Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service
Responding to Mistakes (from Maximized Leadership™ The Power Of Positivity)
There's always a better way to deal with the inevitable mistakes that happen in the workplace. And that's where positive redirection comes in. The purpose of redirection is to refocus energy and attention either back to what someone is supposed to do; or, if necessary, on to something else.
Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service
Saturday's Just Another Day
When personal goals negatively impact team members; how generational differences impact views of work/life balance.
Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Management, Professionalism, Respect / Respectfulness
Why Did I Push All Those Buttons? (from No Problem!)
We all know that customers can get frustrated when dealing with automated phone systems, right? So, when you run into that kind of a situation, avoid making excuses or saying things like - "I know - I hate pushing all those buttons, too." Instead, thank the customer for waiting. Empathize with how frustrating it can be. Reassure the customer that you're willing to help. And be sure to keep your tone of voice and choice of words positive.
Video Vignettes Leadership, Personal Performance Customer Service, Sales & Service
TrainingBytes® Understanding Suicide
There were over 48,000 suicides in the United States - equal to about 132 suicides each day. Suicide is most often preventable. Most victims do not want to die. They have run out of options, see no way out or can see no end to the pain. Raise awareness and understanding about suicide.
TrainingBytes® Personal Performance Mental Wellness & Health, Employee Wellness, Reducing Stress (Work & Life)
TrainingBytes® Understanding Trauma Recovery
Trauma is a response to a terrible or negative event. It occurs when you feel emotionally or mentally hurt by something that has happened. Some examples of traumatic events can include the death of a family member or friend, major physical challenges, experiencing verbal or physical abuse, financial ruin, a plane or automobile crash, an extremely difficult relationship or breakup, or a natural disaster like a flood, tornado or hurricane. Most people will experience some form of trauma in their lives. We need to realize that there is always hope for recovery.
TrainingBytes® Personal Performance Mental Wellness & Health, Reducing Stress (Work & Life)
TrainingBytes® Understanding Work-Life Balance
Work-life balance is adjusting your day-to-day activities to achieve a sense of balance between work life and personal life. In many careers, it’s challenging to achieve that balance. The consequences of a poor work-life balance can be a real strain on your personal relationships and even reduce productivity at work. But, one of the most harmful consequences of that imbalance is a decline in your health. Too many work demands on your time may increase your stress levels.
TrainingBytes® Personal Performance Mental Wellness & Health, Reducing Stress (Work & Life)
Global Diversity: Experience an Open World
International business requires agile thinkers, trained to overcome cultural obstacles that can cost companies millions of dollars. Global Diversity: Experience an Open World is a great way to introduce the concept of putting smart global communication skills into action.
Discussion Generators Diversity, Equity, Inclusion & Belonging Communication, Diversity Dynamics, Interpersonal Skills, Effective Leadership, Learning Reinforcement, Professionalism
Integrity Is...™
Simply put, integrity is doing the right thing, for the right reasons, in the right way. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about business ethics within your organization.
Discussion Generators Ethics & Compliance Ethics & Integrity, Compliance, Discussion Trigger, Interpersonal Skills, Effective Leadership, Learning Reinforcement, Professionalism
Office Politics Is...™
Have you ever been blind-sided… ambushed… or side-swiped by somebody at work? Being the target of office politics is never fun. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion the on the ups and downs of office politics within an organization.
Discussion Generators Personal Performance Professionalism, Discussion Trigger, Learning Reinforcement, Team Builder or Retention Aid
Respect Is...™
Being respectful towards others is something we all need...and deserve. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of a respectful workplace.
Discussion Generators Diversity, Equity, Inclusion & Belonging Respect / Respectfulness, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Workplace Civility
Sexual Harassment Is...™
Sexual harassment is... illegal, costly, debilitating, wrong! This thought-provoking, short video uses impactful imagery, video and music to inspire and stimulate discussion about protecting your employees and organization from sexual harassment.
Discussion Generators Ethics & Compliance Sexual Harassment, Abusive Conduct / Bullying, Discussion Trigger, Learning Reinforcement
Taking Care of Your Future Is...™
Stimulate discussion about what it really takes to succeed in a career. This thought-provoking, powerful short video uses impactful imagery, video and music to stimulate a discussion about what it takes to get your career on track and rolling. A common sense approach to understanding the important things to remember in the workplace.
Discussion Generators Personal Performance Professionalism, Communication, Discussion Trigger, Energizer or Team Builder, Interpersonal Skills, Learning Reinforcement, Motivation, Onboarding, Personal Improvement
Transgender Transition Is...™
Team members, employees and managers within your organization may have questions about another employee in transition. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on transgender transition.
Discussion Generators Diversity, Equity, Inclusion & Belonging Gender Identity, Gender Identity, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness, Sexual Harassment
Transition to Boss Is...™
Stimulate discussion about new managers/supervisors accepting their new role, establishing clear boundaries, communicating and taking action. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about new supervisors within your organization.
Discussion Generators Leadership, Personal Performance Effective Leadership, Interpersonal Skills, Learning Reinforcement, Management, Professionalism
Unconscious Bias Is...™ (Manager Version)
Much of our learning takes place at an unconscious level - hence the term “unconscious” or "hidden" bias. Managing others to be self-aware and willing to engage fellow employees, customers and vendors when bias is unintentionally implied or expressed is key to better resolving problems and promoting more effective working relationships.
Discussion Generators Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management
Workplace Violence Is...™
Violence affects ALL of us. We must recognize the warning signs and then speak up. Most violence is less obvious than someone walking in with a gun. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about workplace violence and all its forms.
Discussion Generators Ethics & Compliance Workplace Violence Prevention, Abusive Conduct / Bullying, Compliance, Learning Reinforcement, Management, Workplace Safety & Awareness
Workplace Violence Is...™ (Healthcare Version)
Healthcare workers have a 20% overall higher rate of workplace violence than all other workers (Source: NCVS). We must recognize the warning signs and then speak up. Most violence is less obvious than someone walking in with a gun. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about workplace violence and all its forms.
Discussion Generators Ethics & Compliance Workplace Violence Prevention, Abusive Conduct / Bullying, Compliance, Learning Reinforcement, Management, Workplace Safety & Awareness