Redirect
Redirecting focus when mistakes are made is a key strategy to building positive relationships.
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Type: | Video Vignettes |
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Learning Path: | Leadership |
Main Topic: | Leadership |
Other Topics: | Communication, Interpersonal Skills, Sales & Service, Professionalism |
Competencies: | Developing Core Leadership Skills |
Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government |
Available Formats: | Streaming Video & Vignettes |
Subject: | Coaching & Mentoring |
Source Program: | Whale Done!: The Power of Positive Relationships™ |
Languages: | Spanish (NA) Portuguese (Brazilian) French English |
Trainer Comments: | Generate discussion on coaching and get behavior back on track; brings to light the need for hands-on and just-in-time feedback. |
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