Maximized Leadership™ Understanding Empathy

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Defining & Understanding Empathy

Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another person's position. It’s a powerful tool to build and maintain relationships – both inside and outside the workplace!

Competencies

  • Creating a Collaborative Environment
  • Developing Critical Work Skills

Learning Objectives

  • Understand the importance of empathy in the workplace.
  • Learn how to define the three different types of empathy and how they impact others.

Buying Options

Library License

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Streaming License

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USB Key (3-Year License) $1,595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. License fee allows access to content for three years. Any discussion/workshop materials will be delivered via email.
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Also Available as: eLearning - TrainingBriefs®

TrainingBriefs® The Importance of Empathy

TrainingBriefs® The Importance of Empathy

Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another person's position. It’s a powerful tool to build and maintain relationships – both inside and outside the workplace! This course will teach you that there are three basic types of empathy.

Training Files (9)

TitleTypeTime/PagesLanguage
Maximized Leadership™ Understanding Empathy
Video with graphics and narrator
Video Vignette04:19 min EnglishDemo
Workshop Material9 pages EnglishDemo
Workshop Material2 pages EnglishDemo
Workshop Material4 pages EnglishDemo

Additional Information

Empathy is one of the most vital ingredients to creating and maintaining positive, healthy relationships. The term “empathy” is used to describe a wide range of experiences. It's generally defined as the ability to sense other people's emotions, coupled with the ability to imagine what someone else might be thinking or feeling.


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