Johnny the Bagger® - Short Versionhttps://trainingassetsgateway.com/assets/search/johnny-bagger-short-version-923
This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.
|Type:||Off-The-Shelf Video Program (ILT) ID:923|
|Learning Paths:||Personal Performance|
|Main Topic:||Customer Service|
|Other Topics:||Change, Communication, Motivation, Interpersonal Skills, Professionalism|
|Competencies:||Building Customer Loyalty|
|Suggested Industry Usage:||Office & General, Retail & Hospitality, Government|
|Available Formats:||DVD, USB, Interactive eLearning, Streaming Video & Vignettes|
|Source Program:||Johnny the Bagger®: A True Story of Customer Service™|
|Trainer Comments:||Based on the work of noted author and speaker, Barbara Glanz, Johnny the Bagger® will help motivate your employees to take personal responsibility for creating a positive, memorable experience for internal or external customers; the kind of experience needed to generate customer loyalty, improve employee retention and strengthen team morale.|
|Diversity Profile:||Teen Caucasian male with Down syndrome; Diverse video cast; Various ages|
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