It Was in the Paper

It Was in the Paper

Appropriate Expression of Opinion

Off-hand comments about a newspaper or blog article, TV show or even current events can disrupt work and impact working relationships. But let's face it, there's no way we can keep people from talking about these things.


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Learning Path & Details

Competencies

  • Diversity
  • Fostering Inclusion, Equity & Belonging

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Training Files (6)

TitleTypeTime/PagesLanguage 
It Was in the Paper
Video with graphics and narrator
Video Vignette07:08 minEnglishDemo
It Was in the Paper
Video without narrator
Video Vignette06:30 minEnglishDemo

Additional Information

Trainer Comments: Tension, anger and frustration can get in the way of productivity and customer service. The key is to handle these types of situations so that your team/staff can continue with respectful, productive, working relationships. 



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