I Don't Understand

I Don't Understand

Difficulty Working With Customer Based on Language

An employee has difficulty helping a patient due to a language barrier.

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Learning Path & Details


  • Understanding Diversity
  • Fostering Inclusion, Equity & Belonging

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Training Files (1)

I Don't Understand
Video with graphics and narrator
Video Vignette01:40 minEnglishDemo

Additional Information

Trainer Comments: Use as a stand alone module to evaluate personal bias and review organizational practices.

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