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Dealing with Conflict: Common Fight, Flight & Freeze Responses
Help employees and co-workers understand the responses observed in the workplace when someone was presented with a challenge that provoked an emotional reaction.
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| Type: | Activities |
|---|---|
| Learning Paths: | Leadership, Personal Performance |
| Main Topic: | Conflict Resolution |
| Other Topics: | Training Support, Training Activities, Training Ideas |
| Competencies: | Promoting Teamwork, Developing Critical Work Skills |
| Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality |
| Subject: | Understanding & Resolving Workplace Conflict |
| Source Program: | Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ |
| Languages: | English |
| Trainer Comments: | A group activity, this quick exercise gives trainees the opportunity to share their observations within the workplace - and to better understand the three mot common reactions to conflict. |
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 | Conflict 101™ - The Fight Response | Conflict Resolution | Video Vignettes |
 | Conflict 101™ - Conflict Strategy Overview | Conflict Resolution | Video Introduction |
 | Conflict 101™ - The Bottom Line | Conflict Resolution | Video Summary |
 | Program Introduction (T.I.M.E. Model) | Conflict Resolution | Video Introduction |
 | Conflict 101™ | Conflict Resolution | Off-The-Shelf Video Program (ILT) |
 | Straight TALK™ - A Spotlight on Resolving Conflict in the Workplace | Conflict Resolution | Video Vignettes |
 | Conflict 101™ - The Flight Response | Conflict Resolution | Video Vignettes |
 | That’s My Bonus You’re Messin’ With! (The 'Freeze' Approach to Conflict) | Conflict Resolution | Video Vignettes |