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Conflict 101™ - The Freeze Response
It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said--only it’s too late.
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| Type: | Video Vignettes |
|---|---|
| Learning Paths: | Leadership, Personal Performance |
| Main Topic: | Conflict Resolution |
| Other Topics: | Communication, Interpersonal Skills, Professionalism |
| Competencies: | Creating a Collaborative Environment, Developing Core Leadership Skills, Developing Critical Work Skills |
| Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government |
| Subject: | Addressing Workplace Conflict |
| Source Program: | Conflict 101™ |
| Languages: | English |
| Trainer Comments: | Four simple steps are presented to resolve workplace (individual and team) conflict. The program also discusses the freeze conflict model. |
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