Bad Apples™: How to Deal with Difficult Attitudes

Bad Apples™: How to Deal with Difficult Attitudes

Eliminate negativity by dealing effectively with difficult attitudes. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause. Scenarios and class exercises introduce a proven, five-step process for dealing with difficult personalities in a diverse workforce.

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Type:Off-The-Shelf Video Program (ILT) ID:48 
Learning Paths:Personal Performance
Main Topic:Interpersonal Skills
Other Topics:Change, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Onboarding
Competencies:Creating a Collaborative Environment
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government
Available Formats:DVD, USB, Interactive eLearning, Streaming Video & Vignettes
Source Program:Bad Apples: How to Deal with Difficult Attitudes™
Trainer Comments:Great solution for new leaders that will have to turn attitudes around; use this program after people have mastered coaching or feedback skills.
Diversity Profile:Caucasian female(s), Caucasian male(s), Hispanic female(s), Asian male(s), Asian female(s), African American male(s), African American female(s); Various ages


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