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Non-Verbal Indicators (Behavior-Based Interviewing)
To uncover past behaviors from candidates, sometimes we need to follow "feeling" clues. Feelings point to the hidden parts of past behavior. And, of course, none of us are mind readers when it comes to reading feelings, but all of us can learn to recognize the non-verbal indicators of feelings.
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| Type: | Video Vignettes |
|---|---|
| Learning Paths: | Leadership, Personal Performance |
| Main Topic: | Hiring & Recruiting |
| Other Topics: | Interpersonal Skills, Management, Leading, Interviewing |
| Competencies: | Leading and Managing for Peak Performance, Interviewing for Capability and Cultural Fit |
| Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government |
| Available Formats: | Streaming Video & Vignettes |
| Subject: | Effective & Legal Interviewing/Hiring |
| Source Program: | ACTIONS Speak!™ Behavior-Based Interviewing |
| Languages: | English |
| Trainer Comments: | Things like a facial expression, and hand gesture, or body shift can signal that there's more to the answer. And when this happens, ask a behavioral probe to get more information. |
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