New Training Assets Now Available in TAG® (127 Assets)

  • The Consequences of Sexual Harassment™ (Connecticut Employees, Managers & Supervisors)
    New Asset

    Connecticut has enacted a state law, the Time’s Up Act, expanding sexual harassment training requirements for employers with employees working in Connecticut. Employers must now provide two hours of sexual harassment training to all employees in Connecticut, not just supervisors. This course will drive deep conversations around the definition and consequences of sexual harassment.

    #1 ID:2303 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Harassment, Discrimination Closed Captioned Added: 4 weeks ago
  • The Consequences of Sexual Harassment™ (New York Employees, Managers & Supervisors)
    New Asset

    Specific for New York State (New York State Human Rights Law) and New York City (NYC Human Rights Law) sexual harassment training requirements! New York companies are required to provide sexual harassment prevention training. This flexible course platform allows facilitators to customize and present a course that fits both their compliance needs and their organizational needs.

    #2 ID:2296 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Harassment, Discrimination Closed Captioned Added: 5 weeks ago
  • Your Path to Success™ (Complete Series)
    New Asset

    Wouldn't it be nice to have a personal playbook of helpful tips and tricks while plugging away at the office, shop, plant, studio, etc.? A resource that would help you tackle tough workplace situations using easy-to-implement, common sense tactics and concepts. This new series of short, thought-provoking modules is a great way to face typical workplace issues - both strategically and respectfully. There is no better time than the present to get working on your path to success.

    #3 ID:2271 Topic: Personal Improvement Learning Paths: Ethics & Compliance, Diversity, Inclusion & Respect, Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Professionalism, Collaboration Added: 2 months ago
  • The Consequences of Sexual Harassment™ (Delaware Employees, Managers & Supervisors)
    New Asset

    With the passing of Delaware House Bill (HB) 360, the state created a new section to the Delaware Discrimination in Employment Act (DDEA) that focuses specifically on sexual harassment. Delaware companies with 50 or more employees (excluding independent contractors or employees who work less than 6 months) are required to provide sexual harassment prevention training every two (2) years. This flexible course platform allows facilitators to customize and present a course that fits both their compliance needs and their organizational needs.

    #4 ID:2243 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Harassment, Discrimination Closed Captioned Added: 3 months ago
  • Employee Engagement: Enhancing Your Work Culture™ (eLearning Classic)
    New eLearning Course

    Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. If the leaders of an organization understand the level of passion their workforce has for the job, they are a step ahead of the competition.

    #5 ID:2242 Topic: Management Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Team Builder or Retention Aid, Leading Course Level: Intermediate Seat Time: 40 Minutes Added: 3 months ago
  • TrainingBytes® Common Good. Common Ground™
    New Asset

    Being civil to one another helps us all feel better about coming to work. But, it’s more than just being polite and showing good manners. There’s more to it than that! Civility helps create an organization where everyone can do their job - and not feel like they are being attacked.

    #6 ID:2241 Topic: Workplace Civility Learning Path: Diversity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion, Respect Closed Captioned Added: 3 months ago
  • The Consequences of Sexual Harassment™ (California Employees)
    New Asset

    With the passing of California Senate Bill (SB) 1343, California companies with 5 or more employees (including temporary and seasonal employees) are required to provide one (1) hour of interactive sexual harassment prevention training every two (2) years. This flexible course platform allows facilitators to customize and present a course that fits both their compliance needs and their organizational needs.

    #7 ID:2240 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Harassment, Professionalism, Abusive Conduct Closed Captioned Added: 3 months ago
  • Smart Leadership: Tackling Poor Performance™ (eLearning Classic)
    New eLearning Course

    As a leader, you’ve definitely dealt with someone who has a bad attitude! Attitudes can cause some of the most challenging situations in just about any relationship. Just being around someone who complains, whines or simply doesn’t say anything can cause you to feel frustrated, angry, or even helpless. The good news is there is a process for tackling this poor performance!

    #8 ID:2236 Topic: Leading Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Collaboration, Emotional Intelligence Course Level: Foundational Seat Time: 35 Minutes Added: 3 months ago
  • Documenting Discipline™ (eLearning Classic)
    New eLearning Course

    Lack of solid documentation is the single most common mistake employers make when handling discipline or terminations. What if you need to justify an employment decision or termination long after it occurs? Not properly documenting can hurt you in unemployment compensation disputes, workers’ compensation cases and other legal matters. This course teaches importance of documenting your employees using the FOSA method.

    #9 ID:2234 Topic: Employee Documentation Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Foundational Seat Time: 40 Minutes Added: 3 months ago
  • More Than a Gut Feeling™: Leveraging the Power of Behavior-Based Interviewing (Advantage Course)
    New eLearning Course

    Based on Best-Selling More Than a Gut Feeling IV! Let’s be honest… a lot of hiring gets done based on nothing other than a gut feeling. Assumptions... Intuition... And a lot of employee turnover results because that gut feeling, that assumption, that intuition just wasn’t very accurate. If you’re like most managers, one of your greatest fears is that you’ll hire the wrong person. You want to hire the person who, ultimately, will be the most successful in the job. You know that your operation will function more smoothly and will be more productive if the right person is in the right job.

    #10 ID:2227 Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Management, Leading, Interviewing Course Level: Intermediate Seat Time: 50 Minutes Added: 4 months ago
  • More Than a Gut Feeling™ IV
    New Asset

    World-Wide Best-Seller! Interviewers are more apt to select the best person for the job when they use this Behavior-Based Interviewing (BBI) strategy developed by Paul C. Green, PhD. Now in its 4th edition, More Than a Gut Feeling provides practical, easy to use instruction that helps organizations significantly enhance recruiting and hiring efforts, improve employee retention and equip managers (and others) with proven behavioral interviewing skills.

    #11 ID:2212 Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Management, Leading, Interviewing Closed Captioned Added: 4 months ago
  • The Sid Story™
    New Asset

    Digitally Remastered! As a manager, are you concentrating on the negative aspects of your employees performances? After watching this video, you’ll discover that even difficult employees perform better with frequent positive feedback and occasional constructive criticism. Skeptical workers with “who cares" attitudes can be motivated!

    #12 ID:2210 Topic: Leading Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Motivation, Communication & Influencing Closed Captioned Added: 4 months ago
  • The Consequences of Sexual Harassment™ (NY/NYC Employee) - Spanish Version
    New eLearning Course

    Now in Spanish! Change behavior. Deeply engage each learner - with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. Using dramatic videos, character interviews and interactive components, this new course helps participants become more aware of the personal consequences surrounding sexual harassment and identify what they should do if they experience or witness a sexual harassment situation.

    #13 ID:2193 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Sexual Harassment, Abusive Conduct, Learning Reinforcement Course Level: Foundational Seat Time: 50 Minutes Added: 6 months ago
  • The Consequences of Sexual Harassment™ (CA Employees) - Spanish Version
    New eLearning Course

    Now in Spanish! This interactive course is designed to meet SB1343 requirements for employee training and will engage each learner with a realistic view of workplace sexual harassment and the fallout associated with a non-compliant culture. Hostile Work Environment and Quid Pro Quo harassment (and their various forms) are discussed and addressed. The consequences of sexual harassment are deep and impact everyone within an organization.

    #14 ID:2192 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment, Abusive Conduct, Learning Reinforcement Course Level: Foundational Seat Time: 60 Minutes Added: 6 months ago
  • Your Path to Success™ Understanding Hidden Bias
    New Asset

    We are all socialized into our cultural heritage, whether we know it or not. We learn language, values, and beliefs as well as “who is one of us” and “who is not” from our experiences in our cultures. Many of these beliefs remain even when presented with contradictory information or evidence. Bias can be expressed blatantly or through subtle messages.

    #15 ID:2292 Topic: Unconscious / Hidden Bias Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Professionalism, Inclusion, Respect Added: 6 weeks ago
  • Your Path to Success™ Understanding Diversity
    New Asset

    Diversity has to do with human differences. So… a lot of times when people say “diversity” what they really mean is race or gender or ethnicity. Diversity is much more than that – it’s any point of difference. It can be differences in race or gender, but it also could be differences in work style, differences in personalities, differences in terms of our organizational cultures… any type of difference that matters.

    #16 ID:2291 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Inclusion, Respect Added: 6 weeks ago
  • Your Path to Success™ Serving Others
    New Asset

    These days, when most people pick up the phone, write an email or walk into an office or store, they pretty much expect the service they're going to get is indifferent or even just plain awful. Little things like… Thanking the customer and empathizing with their situation. Acknowledging their emotions, rather than ignoring them. And reassuring the customer that your goal is to help… Those are the kinds of things that make customers feel like you really care.

    #17 ID:2290 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism, Customer Service, Personal Improvement Added: 6 weeks ago
  • Your Path to Success™ Respecting Others
    New Asset

    Being cooperative and respectful are probably two of the most important things we can do to really excel on the job. Just being able to get along with people is one of the most important skills any of us bring to the workplace. It means getting to know your colleagues and co-workers; making the effort to gain the respect and support of the people you work with.

    #18 ID:2289 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism, Inclusion Added: 6 weeks ago
  • Your Path to Success™ Resolving Conflict
    New Asset

    Most of us would agree that one of our biggest challenges is dealing with conflict… whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Like it or not, when you are around people...conflict is going to happen.

    #19 ID:2288 Topic: Conflict Resolution Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Added: 6 weeks ago
  • Your Path to Success™ Leading Others
    New Asset

    As a leader, your success is contingent upon the success of those you lead. Leadership is all about: building relationships, communicating clear goals, providing coaching and feedback, setting clear expectations, and… recognizing & celebrating achievements. Leadership is a journey.

    #20 ID:2287 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Added: 6 weeks ago
  • Your Path to Success™ Engaging Others
    New Asset

    Engaged employees are not just those who are excited to come to work every day. Engaged employees are deeply involved in, enthusiastic about and committed to their work. They understand their role and how it can impact the future of the organization. Engagement is an employees’ willingness and ability to contribute to the company’s success.

    #21 ID:2286 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Collaboration Added: 6 weeks ago
  • Your Path to Success™ Empowering Teamwork
    New Asset

    Even the most talented teams don’t start out as high performing. To begin with, there are steps you can take to set your team up for success and create a work environment that values teamwork and collaboration. Set a vision and shared goals based on trust… explaining how the work of the team fits with the mission and goals of the organization.

    #22 ID:2285 Topic: Teamwork Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Added: 6 weeks ago
  • Your Path to Success™ Embracing Inclusion
    New Asset

    Inclusion in the workplace only exists when we create a culture that makes a space for everybody to be present, participate, contribute and feel valued. When we think about inclusion, we think about words like: belonging… fitting in… acceptance… togetherness… engagement… Now, when there’s a culture of inclusion, people don’t feel like have to hide any part of who they are – they can simply be “real” at work.

    #23 ID:2284 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Professionalism, Respect Added: 6 weeks ago
  • Your Path to Success™ Embracing Civility
    New Asset

    In today's fast-paced world, a simple social media post or email can lead to hurt feelings...lost jobs and maybe even a lawsuit. Simply put, uncivil actions disrupt the workplace! But... being civil is not about just being polite or having good manners.

    #24 ID:2283 Topic: Workplace Civility Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Inclusion, Respect Added: 6 weeks ago
  • Your Path to Success™ Choosing Integrity
    New Asset

    We all know how important integrity is to our organization, right? You may have even thought, "Hey, we've got a Code of Conduct. We've all been trained. We're go to go!" However… to create a culture of integrity, those policies have to be more than just words on paper. They have to be things we truly live… each and every day.

    #25 ID:2282 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Personal Improvement Added: 6 weeks ago
  • Your Path to Success™ Being Your Best
    New Asset

    Most seem to think that success on the job is all about what you know… or what you can do. Most quickly learn that your attitude and how you act around others are just as important. It's always easy, but it goes a long way towards being your best.

    #26 ID:2281 Topic: Professionalism Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Personal Improvement Added: 6 weeks ago
  • Your Path to Success™ Being Professional
    New Asset

    You know… when it comes to how we interact with people, there's a whole range of things that we don't want to see happen in the workplace, right? So, being professional at all times is the key to preventing situations that might lead to harassment or discrimination.

    #27 ID:2280 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Personal Improvement Added: 6 weeks ago
  • Let's M.E.E.T.™ to Resolve Workplace Harassment (eLearning Classic)
    New eLearning Course

    This course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. This allows you and your organization to stay on the “right side of the line.” As a manager, it is especially important that you respond to any incidents immediately and thoughtfully.

    #28 ID:2278 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment, Professionalism, Inclusion Course Level: Intermediate Seat Time: 13 Minutes Added: 2 months ago
  • Discussion Card: Engaged Employees
    New Asset

    Engagement is not the same as employee satisfaction… not the same as employee happiness. Employee engagement is the emotional commitment your employees have to the organization… and its goals. These easy-to-use cards provide a simple model (E.N.G.A.G.E.) along with thought-provoking questions on employee engagement. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    #29 ID:2249 Topic: Motivation Learning Path: Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Team Builder or Retention Aid, Leading Added: 2 months ago
  • Inclusion Is...™
    New Asset

    Creating an inclusive work environment that values diversity helps us achieve our organization’s goals – both cultural and financial. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of embracing inclusion.

    #30 ID:2221 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Respect, Learning Reinforcement Added: 4 months ago
  • You Be the Judge™ II
    New Asset

    National Best-Seller! Managers within your organization may well understand the importance of avoiding obvious discriminatory interview questions. But what if a manager asks a discriminatory question unintentionally? The principles of legal and effective interviewing are presented in this Law & Order-style program, find out the interview no-no's, side-step the legal landmines, and conduct a fair and effective interview.

    #31 ID:2217 Topic: Interviewing Learning Paths: Ethics & Compliance, Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Discrimination Closed Captioned Added: 4 months ago
  • Documenting Discipline™ II
    New Asset

    Best-Selling Program! Disciplining employees is one of the most difficult parts of a manager’s job. Documenting performance is essential in correcting performance problems and protecting yourself as a manager. This best-selling program provides steps to ensure solid, consistent documentation procedures throughout your company. Using the FOSA method, managers will possess the tools to effectively and legally address performance issues.

    #32 ID:2215 Topic: Management Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leading Closed Captioned Added: 4 months ago
  • Documenting Discipline™ (For Manufacturing/Industrial)
    New Asset

    Disciplining and documenting employee performance is one of the most difficult parts of a manager’s job. But documenting performance is essential in correcting performances that require discipline, even praise-and protecting yourself as a manager. This manufacturing and industrial version of the best seller, Documenting Discipline™ provides steps to ensure solid, consistent documentation procedures throughout your company. Using the FOSA system, your managers can possess the tools to effectively and legally address performance issues.

    #33 ID:2307 Topic: Management Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leading Added: 3 weeks ago
  • TrainingBriefs™ Planned Spontaneous Recognition
    New eLearning Course

    New Micro-Learning! You want high performance from your employees. You push them to give you exceptional results. In doing so you often raise stress levels-theirs and yours! This can create a potentially explosive situation. If you want to diffuse that possibility and keep your team motivated, try introducing Planned Spontaneous Recognition.

    #34 ID:2277 Topic: Motivation Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Leading Course Level: Intermediate Seat Time: 6 Minutes Added: 2 months ago
  • Smart Leadership: Conducting Legal Interviews™ (eLearning Classic)
    New eLearning Course

    Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity. This course is designed to educate you on how to create and ask legally defensible pre-employment questions based upon a structured behavioral based interview that will help you hire the right person and stay out of court.

    #35 ID:2259 Topic: Interviewing Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 40 Minutes Added: 2 months ago
  • Conducting Legal Interviews™ (eLearning Classic)
    New eLearning Course

    Hiring employees can be an expensive and lengthy process. Managers are often in a hurry to fill vacant positions in order to maintain the productivity of their departments. They are usually so focused on getting the position filled, they may not realize they have asked an inappropriate interviewing question. Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity.

    #36 ID:2252 Topic: Interviewing Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 40 Minutes Added: 2 months ago
  • Let's M.E.E.T.™ How to Respond to Unprofessional Behavior in the Workplace
    New Asset

    New Micro-Learning! Harassment - or any other improper behavior - is not appropriate in any workplace. Teasing, hazing or other forms of joking can be pervasive and so frequent that a hostile work environment is created. Using the M.E.E.T.™ model, this short program provides the tools your team and organization can use to quickly and effectively address tough workplace harassment situations.

    #37 ID:2245 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Compliance, Professionalism Closed Captioned Added: 3 months ago
  • TrainingBriefs™ Diverse Work Ethics
    New eLearning Course

    New Micro-Learning! One of the most common management challenges involves how to effectively manage all kinds of different people, not just people who look and think as we do. With the influx of millions of Millennial and Gen Z employees, understanding the differences across generations in the workplace has become a huge focus for supervisors, managers, and HR professionals.

    #38 ID:2317 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Inclusion Course Level: Foundational Seat Time: 9 Minutes Added: 2 days ago
  • TrainingBriefs™ Being Cooperative and Respectful
    New eLearning Course

    New Micro-Learning! Excelling at work doesn’t simply mean you should be good at what you do, but how professionally you conduct yourself in a team. In this course you'll learn about three ways you can be cooperative and respectful in the workplace; building relationships, sharing the credit and keeping your manager informed.

    #39 ID:2316 Topic: Professionalism Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Course Level: Foundational Seat Time: 5 Minutes Added: 4 days ago
  • TrainingBriefs™ Being Positive and Proactive
    New eLearning Course

    New Micro-Learning! Excelling at work doesn’t simply mean you should be good at what you do, but how professionally you conduct yourself in a team. The course takes a look at the concept of being positive and proactive in all that you do.

    #40 ID:2315 Topic: Professionalism Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Course Level: Foundational Seat Time: 6 Minutes Added: 8 days ago
  • TrainingBriefs™ Communicating & Listening
    New eLearning Course

    New Micro-Learning! Excelling at work doesn’t simply mean you should be good at what you do, but how professionally you conduct yourself in a team. In this course, we’ll explore the power of effectively communicating and listening.

    #41 ID:2314 Topic: Communication & Influencing Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Course Level: Foundational Seat Time: 6 minutes Added: 10 days ago
  • TrainingBriefs™ No Time for Training (for Managers)
    New eLearning Course

    New Micro-Learning! Supporting the growth and development of your staff is vitally important in helping them be as productive and successful as possible in their current role, encouraging motivation and retention, and setting them up for career opportunities. Compliance with organizational training is one of many ethical issues that come up in the workplace.

    #42 ID:2313 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Professionalism Course Level: Intermediate Seat Time: 7 Minutes Added: 2 weeks ago
  • TrainingBriefs™ Everyone Does It
    New eLearning Course

    New Micro-Learning! In this course, we'll look at software theft. By the time we're finished, you'll be in a better position to not only recognize the kinds of ethical situations that can lead to problems; but you'll also be better prepared to really think through the issues and figure out what's the best choice of action for you and your organization.

    #43 ID:2312 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Course Level: Intermediate Seat Time: 5 Minutes Added: 2 weeks ago
  • TrainingBriefs™ Cheating the System
    New eLearning Course

    New Micro-Learning! Most of the ethical misconduct in an organization is the small bad choices that employees make day to day. Breaking simple policies or taking advantage of privileges and benefits (like PTO) may not seem like serious ethical misconduct – but these infractions are a reflection of what kind of employee you are or could become. Small bad choices may lead to bigger bad choices.

    #44 ID:2311 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Course Level: Foundational Seat Time: 5 Minutes Added: 2 weeks ago
  • TrainingBriefs™ Ethics & Budgets
    New eLearning Course

    New Micro-Learning! Individuals make ethical choices, not organizations. In most cases, we are not talking about bad people. Granted, there some out there making conscious unethical choices, but this is the exception, not the rule. It’s usually good people that make bad choices. In this short course, you’ll observe an individual who discovers that her department is under budget. The question is will she make bad choices with this knowledge?

    #45 ID:2310 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 5 Minutes Added: 3 weeks ago
  • TrainingBriefs™ Being Transparent
    New eLearning Course

    New Micro-Learning! The value of honesty in business has obvious and subtle implications. Unfortunately, there are times when individuals are asked to be less than totally honest in order to paint a brighter financial picture. In this course, you’ll observe two coworkers discussing an upcoming presentation to the board of directors. The boss is pressuring his subordinate to paint a picture that is brighter than it actually is.

    #46 ID:2309 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 5 Minutes Added: 3 weeks ago
  • TrainingBriefs™ Providing Accurate Information
    New eLearning Course

    New Micro-Learning! In the absence of accurate, reliable, and timely information, people and organizations will make bad decisions; they will be unable to help or persuade others to make better decisions. One problem all too often faced in the workplace is when someone is asked or told to compromise their ethical code. Accurate information and maintaining our ethical code are one of many ethical issues that come up in the workplace.

    #47 ID:2308 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 5 Minutes Added: 3 weeks ago
  • TrainingBriefs™ Avoiding Reverse Discrimination in Hiring
    New eLearning Course

    New Micro-Learning! On paper, recruiting a new employee might appear to be a simple process. In reality, it’s an extremely complex process, and in every step of the way you need to be aware of certain legal implications. There are five common pitfalls in the recruiting and hiring process that you need to be mindful of; describing the job, dealing with protected groups, avoiding illegal questions, conducting legal reference check, and avoiding reverse discrimination. In this module, we will explore the topic of avoiding reverse discrimination.

    #48 ID:2306 Topic: Hiring & Recruiting Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Intermediate Seat Time: 5 Minutes Added: 3 weeks ago
  • TrainingBriefs™ Understanding Decision-Making Styles
    New eLearning Course

    New Micro-Learning! Making decisions. It’s a part of your life, every day. Deciding what to wear to work in the morning, what to eat for dinner, and whether to walk up the stairs or take the escalator are some of the easier decisions to make during a typical day. On the other hand, when it comes to making decisions at work that involve other people, your decision is dependent on a variety of perspectives, including your hierarchical or equality decision making style.

    #49 ID:2305 Topic: Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion, Respect, Teamwork Course Level: Intermediate Seat Time: 8 Minutes Added: 3 weeks ago
  • TrainingBriefs™ Workplace Violence & An ADA-Protected Employee
    New eLearning Course

    New Micro-Learning! Like it or not, workplace violence is an issue you can't afford to ignore. Obviously, your top priority is making sure the workplace is safe. But there are also some legal liability issues that you need to be aware of. There are a lot of things your organization can and should do to help prevent workplace violence. In this course, we will address the topic of dealing with an ADA-protected employee.

    #50 ID:2304 Topic: Workplace Safety & Awareness Learning Paths: Ethics & Compliance, Workplace Safety Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Workplace Violence Prevention Course Level: Foundational Seat Time: 5 Minutes Added: 4 weeks ago
  • TrainingBriefs™ Resolving Sales Problems
    New eLearning Course

    New Micro-Learning! In an ideal world, everyone - sales, support and service - would all be highly connected. Everyone would know all the details about a customer account and everything would go off without a hitch. But, as we all know, the reality is misunderstandings, mistakes and problems happen. What's important is how you handle the situation. The truth is, how you recover from a problem can be a major factor in keeping that customer's business.

    #51 ID:2302 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication Course Level: Foundational Seat Time: 7 Minutes Added: 4 weeks ago
  • TrainingBriefs™ Embracing Respect
    New eLearning Course

    New MicroLearning! Respect is about treating people the way they want to be treated. It means establishing and maintaining a work environment that is free of offensive practices and conditions. If disrespectful conduct and disparaging remarks come up, they are addressed quickly and effectively. Respect is also about speaking positively about the organization, even during times of crisis – focusing on why you originally came to work here and why you are staying.

    #52 ID:2301 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Leading Course Level: Foundational Seat Time: 8 Minutes Added: 5 weeks ago
  • TrainingBriefs™ Embracing Inclusion
    New eLearning Course

    New Micro-Learning! Inclusion is about recognizing and responding to the needs of all employees. It’s talking about co-workers in a supportive way, rather than criticizing them behind their backs. Most importantly, inclusion is about making sure work assignments and activities, including work-related social events, do not exclude or disadvantage anyone.

    #53 ID:2300 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Leading Course Level: Foundational Seat Time: 6 Minutes Added: 5 weeks ago
  • TrainingBriefs™ Recognizing Sales Opportunities
    New eLearning Course

    New Micro-Learning! One way in which you can support the sales process is by recognizing and responding to sales opportunities as they present themselves. The key, just like it is with any sales strategy, is to ask questions and then really listen to the answers using the ask, listen, clarify and confirm strategy. This will help keep the customer engaged and confirm understanding of the opportunity.

    #54 ID:2299 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism Course Level: Foundational Seat Time: 5 Minutes Added: 5 weeks ago
  • TrainingBriefs™ The Resilient Leader
    New eLearning Course

    New Micro-Learning! Resilient leaders recover quickly from failures and merely look at them as temporary setbacks. They maintain a positive attitude and a strong sense of opportunity during periods of turbulence. When faced with uncertainty, resilient leaders find ways to move forward and avoid getting stuck.

    #55 ID:2298 Topic: Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Foundational Seat Time: 5 Minutes Added: 5 weeks ago
  • TrainingBriefs™ Embracing Feedback
    New eLearning Course

    New Micro-Learning! Diversity is a fact of life in today’s workplace. Which means we need to be able to recognize and respond to those similarities and differences and make better decisions based on those understandings. In this short course, we’ll explore the importance of providing accurate feedback to our direct reports - and being open their insights.

    #56 ID:2297 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management Course Level: Foundational Seat Time: 7 Minutes Added: 5 weeks ago
  • TrainingBriefs™ Who Benefits from Mentoring?
    New eLearning Course

    New Micro-Learning! You probably think that a mentee receives all the benefits of a mentor. As you will see in this course, mentorship is a win-win for everybody! Mentoring is a very positive process, an experience that benefits mentors, mentees and organizations alike. Mentoring provides the opportunity to give something back and create a legacy.

    #57 ID:2295 Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership Course Level: Foundational Seat Time: 5 Minutes Added: 5 weeks ago
  • TrainingBriefs™ What Does a Mentor Do?
    New eLearning Course

    New Micro-Learning! In order to be a successful mentor, you need to understand what a mentor does… right? Well, in this quick course, we’ll take a look at exactly what a mentor does? When you have a new employee to the company, or an employee new to a particular role, there is no substitute for the conversations and support that you can provide as a mentor.

    #58 ID:2294 Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership Course Level: Foundational Seat Time: 5 Minutes Added: 5 weeks ago
  • TrainingBriefs™ Must Do’s As a Mentor
    New eLearning Course

    New Micro-Learning! Some organizations have official mentors while others have more of an informal approach to mentoring. No matter how it happens, a mentor fills a vital role in the success of the organization. In order to be a successful mentor, you need to understand what does a mentor does, who benefits from mentoring, and the “must do’s” as a mentor. In this course, we will look at must do’s as a mentor.

    #59 ID:2293 Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Professionalism Course Level: Foundational Seat Time: 5 Minutes Added: 5 weeks ago
  • TrainingBriefs™ Mentoring & Setting Goals
    New eLearning Course

    New Micro-Learning! A mentor is one of any organization’s greatest resources. They fulfill that crucial role of helping newer team members learn about their new job – and their new organization. A key part of the conversation you’ll have with your mentee over time is about their short and long-term goals. As part of this, it’s important to ask your mentee to discuss his or her strengths and weaknesses both interpersonal and job-related skills.

    #60 ID:2279 Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Leading Course Level: Intermediate Seat Time: 7 Minutes Added: 6 weeks ago
  • TrainingBriefs™ Excelling at Work: Being Accountable & Flexible
    New eLearning Course

    New Micro-Learning! Excelling at work doesn’t simply mean you should be good at what you do, but also how professionally you conduct yourself on a team. There are four key strategies that, if you really focus on them, will make all the difference in the world. In this course, we'll explore the topic of being accountable and flexible.

    #61 ID:2276 Topic: Professionalism Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Motivation, Interpersonal Skills Course Level: Foundational Seat Time: 6 Minutes Added: 2 months ago
  • TrainingBriefs™ Evaluating Ethical Situations
    New eLearning Course

    New Micro-Learning! Deciding to how to react when you observe coworkers breaking policy or even laws can have consequences not only for them, but for you and the organization as well. If you find yourself in this type of situation, remember to use the filtering steps; evaluate the situation, evaluate the outcome of possible actions, and proceed accordingly.

    #62 ID:2275 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Course Level: Intermediate Seat Time: 5 Minutes Added: 2 months ago
  • TrainingBriefs™ Effective Interviewing: Controlling the Interview
    New eLearning Course

    New Micro-Learning! In order to properly evaluate a candidate for an open position, it is important that you maintain control of the job interview. Establishing and maintaining control requires, in addition to good questioning techniques, effective listening skills to know when to redirect the conversation. This is an important component of behavior-based interviewing.

    #63 ID:2274 Topic: Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Hiring & Recruiting Course Level: Intermediate Seat Time: 5 Minutes Added: 2 months ago
  • TrainingBriefs™ Interviewing: Clarifying Actions & Outcomes
    New eLearning Course

    New Micro-Learning! In a behavior-based interview this is achieved by using a structured interview that organizes questions under job skills, or competencies. The clarifying actions and outcomes strategy should be used when a candidate provides an answer that involves team effort or uses the word “we.” Asking for clarification on specific actions that the candidate had taken and the outcomes or results of those actions is important for getting the whole picture.

    #64 ID:2273 Topic: Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Hiring & Recruiting Course Level: Foundational Seat Time: 6 Minutes Added: 2 months ago
  • TrainingBriefs™ The Negative Impact of Unconscious Bias (Managers)
    New eLearning Course

    New Micro-Learning! Bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group. By being self-aware and willing to engage with others when bias is unintentionally implied or expressed, we can better resolve problems and promote more effective working relationships.

    #65 ID:2272 Topic: Unconscious / Hidden Bias Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Management, Inclusion Course Level: Foundational Seat Time: 5 Minutes Added: 2 months ago
  • TrainingBriefs™ Effective Interviewing: Open-Ended Questions
    New eLearning Course

    New Micro-Learning! Past behavior is the best indicator of future performance! This means asking focused questions that prompt the candidate to talk about past job experiences in very specific detail. Asking the right questions is your single best way to get the right kinds of information during the interview—the kinds of information that will lead you to the best hiring decision.

    #66 ID:2270 Topic: Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Hiring & Recruiting Course Level: Intermediate Seat Time: 6 Minutes Added: 2 months ago
  • TrainingBriefs™ Effective Interviewing: Ask Probing Questions
    New eLearning Course

    New Micro-Learning! Effective behavior-based interviewing is all about creating a process. Probing questions are the ones to ask when you need more specific information or more focused information. Always keep in mind that your probing questions need to be directly related to the technical and performance skills you previously identified in the interview.

    #67 ID:2269 Topic: Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Interviewing, Hiring & Recruiting Course Level: Intermediate Seat Time: 5 Minutes Added: 2 months ago
  • TrainingBriefs™ Understanding Behavior-Based Interviewing
    New eLearning Course

    New Micro-Learning! What many successful interviewers have found is that the way in which a person handled a specific situation in the past gives you valid information about how that person will approach a similar situation in the future. This is the foundation for behavior-based interviewing. Once you understand this concept, you can plan to ask the kinds of questions that will give you the information you need to make good hiring decisions.

    #68 ID:2268 Topic: Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Intermediate Seat Time: 6 Minutes Added: 2 months ago
  • TrainingBriefs™ Behind the Times
    New eLearning Course

    New Micro-Learning! Harassment and/or discrimination in the workplace is a very serious issue. This course takes a quick look at the potential consequences of making comments about an employee’s work habits that could possibly be construed as age bias or discrimination.

    #69 ID:2267 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Discrimination Course Level: Foundational Seat Time: 5 Minutes Added: 2 months ago
  • TrainingBriefs™ Effective Interviewing: Preparation is Key
    New eLearning Course

    New Micro-Learning! Hiring the right person the first time takes more than a gut feeling. It takes planning and preparation. The result? You will be able to interview and evaluate candidates in such a way that you get the information you need to identify the right person for the job.

    #70 ID:2266 Topic: Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Interviewing, Hiring & Recruiting Course Level: Foundational Seat Time: 5 Minutes Added: 2 months ago
  • TrainingBriefs™ Engaging Your Employees
    New eLearning Course

    New Micro-Learning! Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give their best each day, commit to their organization’s goals and values and achieve motivation to contribute to organizational success - with an enhanced sense of their own well-being.

    #71 ID:2258 Topic: Motivation Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Team Builder or Retention Aid, Leading Course Level: Foundational Seat Time: 5 Minutes Added: 2 months ago
  • TrainingBriefs™ Too Big a Job
    New eLearning Course

    Stereotypes about what physical jobs women can or cannot do may create illegal gender-based discrimination situations. In some very specific cases, a job could have legitimate lifting requirements that could exclude some women. However, every employee or applicant should be given an opportunity to prove that they can do the required job duties.

    #72 ID:2257 Topic: Discrimination Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Foundational Seat Time: 5 Minutes Added: 2 months ago
  • TrainingBriefs™ Respecting Generational Differences
    New eLearning Course

    New Micro-Learning! The average work environment now might have up to four generations under one roof. That said, the old dog and the young pup need to work harmoniously in order to get things done. While these totally different generational viewpoints and approaches to work can undoubtedly be beneficial, they can also be somewhat challenging to navigate.

    #73 ID:2256 Topic: Generational Challenges Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Inclusion, Cultural Competency Course Level: Foundational Seat Time: 7 Minutes Added: 2 months ago
  • Training Briefs™ Serving the Customer
    New eLearning Course

    New Micro-Learning! Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long.

    #74 ID:2254 Topic: Customer Service Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Course Level: Intermediate Seat Time: 5 Minutes Added: 2 months ago
  • TrainingBriefs™ Are Your Employees Engaged?
    New eLearning Course

    New Micro-Learning! Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day. Engaged employees are committed to their organization’s goals and values, and motivated to contribute to organizational success, with an enhanced sense of their own well-being.

    #75 ID:2253 Topic: Motivation Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Team Builder or Retention Aid, Leading Course Level: Foundational Seat Time: 5 Minutes Added: 2 months ago
  • The Goal™ (Dramatic Version)
    New Asset

    If you are charged with rallying employees behind the concepts of quality and continuous improvement, The Goal: Dramatic Version will help managers achieve or surpass their goal. An engaging drama, this training program not only demystifies corporate buzzwords, like standards and bench marking, but also shows how your company can be run with efficiency and humanity.

    #76 ID:2250 Topic: Management Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Leading, Goals and Goal Setting Added: 2 months ago
  • TrainingBriefs™ No Foreigners Allowed
    New eLearning Course

    New Micro-Learning! Can you - as a manager - be held accountable for harassing behavior of your team members or direct reports? This course takes a look at the potential consequences of looking the other way when you notice harassing behavior in the workplace.

    #77 ID:2248 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment, Management, Discrimination Course Level: Foundational Seat Time: 5 Minutes Added: 3 months ago
  • TrainingBriefs™ The Lilly Ledbetter Fair Pay Act
    New eLearning Course

    New Micro-Learning! The Lilly Ledbetter Fair Pay Act overturned the Supreme Court's decision in Ledbetter v. Goodyear Tire & Rubber Co., which severely restricted the time period for filing complaints of employment discrimination concerning compensation. This course explains the act an the EEOC's longstanding position that each paycheck that contains discriminatory compensation is a separate violation regardless of when the discrimination began.

    #78 ID:2247 Topic: Discrimination Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Course Level: Intermediate Seat Time: 7 Minutes Added: 3 months ago
  • TrainingBriefs™ That’s Generation Z?
    New eLearning Course

    New Micro-Learning! The newest generation of workers (Gen Z) will increase the complexity of managing and working across generations, especially considering that more than 75% of workers identify "managing multi-generational teams" and "different work expectations across generations" as challenges. Organizations must prioritize generational training to ensure the generational gap at work doesn't continue to expand and result in poor communication, collaboration, engagement and more.

    #79 ID:2246 Topic: Generational Challenges Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Inclusion, Respect Course Level: Foundational Seat Time: 5 Minutes Added: 3 months ago
  • TrainingBriefs™ Effective Interviewing: Contrary Evidence
    New eLearning Course

    New Micro-Learning! When an interviewer begins to get a one-sided impression during a job interview, they tend to ask questions that will further confirm that impression. The reverse is also true. When an interviewer thinks a candidate has all the wrong skills or behaviors, they tend to ask questions that confirm the impression. To prevent these common interview issues, the interviewer needs to ask for contrary evidence.

    #80 ID:2239 Topic: Hiring & Recruiting Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Professionalism Course Level: Intermediate Seat Time: 5 Minutes Added: 3 months ago
  • TrainingBriefs™ Zero Tolerance (with Fairness and Respect)
    New eLearning Course

    New Micro-Learning! Most organizations have zero tolerance policies these days. Whether it's drugs, workplace violence, or harassment… organizations are making a clear statement about what is acceptable behavior at work. But - even though the zero tolerance policy may be clear - as managers, you have to know how to enforce it. And that means you have to know how to recognize and correct situations that cross the line.

    #81 ID:2238 Topic: Leadership Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Collaboration Course Level: Intermediate Seat Time: 7 Minutes Added: 3 months ago
  • TrainingBriefs™ Respecting Sexual Orientation
    New eLearning Course

    New Micro-Learning! Knowing when and how to deal with issues of sexual orientation, or sexuality, or even lifestyle choices can be a challenge. They're the kind of things that can give rise to gossip and innuendo, at the very least; and outright hostility and harassment if you don't deal with them correctly.

    #82 ID:2237 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Leadership, Professionalism, Respect Course Level: Foundational Seat Time: 5 Minutes Added: 3 months ago
  • TrainingBriefs™ Humor Gone Wrong
    New eLearning Course

    New Micro-Learning! We all like to have fun at work. But playing off stereotypes - even when it's intended as "just a joke" - isn't everybody's idea of fun. It could be seen as ridicule, which nobody likes. And if it happens a lot, it could create a hostile environment, which nobody wants.

    #83 ID:2235 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Inclusion Course Level: Foundational Seat Time: 4 Minutes Added: 3 months ago
  • TrainingBriefs™ Workplace Hazing
    New eLearning Course

    New Micro-Learning! Hazing, teasing, profanity, and horseplay are the kinds of unprofessional behaviors that lead to low morale, lost productivity, turnover and even safety issues. Even though we might have expected, and even tolerated these kinds of behaviors in the past, they absolutely cannot be a part of today's workplace.

    #84 ID:2233 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Course Level: Foundational Seat Time: 5 Minutes Added: 3 months ago
  • TrainingBriefs™ Defamation of Character
    New eLearning Course

    New Micro-Learning! Gossip is one of those areas where it's easy to find us on the wrong side of the line. While it may seem like harmless water cooler talk, it's not. Not only is gossip unprofessional because it destroys respect and trust in the workplace; it can also get our organization and us into a lot of trouble.

    #85 ID:2232 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Respect, Discrimination Course Level: Foundational Seat Time: 5 Minutes Added: 3 months ago
  • TrainingBriefs™ Lack of Commitment
    New eLearning Course

    New Micro-Learning! Getting people to care when they think something is no big deal or when they just don’t seem to have any sense of urgency can be a challenge. This course takes a look at the impacts an individual has on the rest of his or her co-workers when they display a lack of commitment to the team and the organization.

    #86 ID:2231 Topic: Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Leading Course Level: Foundational Seat Time: 6 Minutes Added: 3 months ago
  • TrainingBriefs™ Keeping Diverse Candidates
    New eLearning Course

    New Micro-Learning! Now that you have made that new hire, how do you ensure they stay on the team? This course will take a look at the leadership steps you must take as you onboard your new hire so they feel included and set for success.

    #87 ID:2230 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Coaching & Mentoring, Inclusion, Respect Course Level: Foundational Seat Time: 5 Minutes Added: 4 months ago
  • TrainingBriefs™ Unwelcomed Advances
    New eLearning Course

    New Micro-Learning! Our working relationships are complicated for all kinds of reasons. That's why you really have to know where the lines are when it comes to managing interactions with co- workers, customers, and vendors. Take the unwanted pursuit of a relationship, for example. It doesn't make any difference where it comes from - a manager, a coworker, a vendor, or a customer. Unwanted pursuit could be considered illegal harassment and simply can't be a part of the workplace.

    #88 ID:2229 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Foundational Seat Time: 6 Minutes Added: 4 months ago
  • TrainingBriefs™ Explicit Bias
    New eLearning Course

    New Micro-Learning! Explicit bias refers to the attitudes and beliefs we have about a person or group of people on a conscious level. We know these biases exist. We are conscious of them. When people perceive their biases to be valid, they are more likely to justify unfair treatment – which has negative impacts on the target of the bias as well as the entire organization.

    #89 ID:2228 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Respect, Discrimination Course Level: Intermediate Seat Time: 7 Minutes Added: 4 months ago
  • TrainingBriefs™ The Five Clusters of Strength
    New eLearning Course

    New Micro-Learning! Based on research by Jack Zenger and Joe Folkman - two of the most preeminent thought-leaders on leadership development - this course focuses on the five tenets that encompass the characters of core strengths that really matter in becoming an extraordinary leader.

    #90 ID:2226 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Leadership, Management Course Level: Foundational Seat Time: 9 Minutes Added: 4 months ago
  • TrainingBriefs™ Strive for Extraordinary
    New eLearning Course

    New Micro-Learning! To be an extraordinary leader, we cannot be in the mindset of how do I go from bad to good or from good to a little bit better. We need to be in the mindset of how do I get from good to great because it is great leaders that make an overwhelming difference.

    #91 ID:2225 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management Course Level: Intermediate Seat Time: 6 Minutes Added: 4 months ago
  • Between You and Me: Solving Conflict™
    New Asset

    Help employees solve conflicts before it affects performance! This best-selling program teaches your employees how to resolve conflicts themselves and improve relationships with coworkers. Your employees can learn to approach conflict head-on and work together to solve it. The result can be a long-term professional and productive relationship.

    #92 ID:2224 Topic: Conflict Resolution Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism Added: 4 months ago
  • TrainingBriefs™ Selecting Diverse Candidates
    New eLearning Course

    New Micro-Learning! Do you find yourself cutting corners when it comes to selecting team members? Meaning... do you find yourself taking the easy way out by just selecting team members who are more like the existing team members or yourself? If you answered yes to either of these questions, you may be losing out on new insights and ideas that could maximize your team performance and organizations bottom line.

    #93 ID:2222 Topic: Hiring & Recruiting Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Management, Inclusion, Teamwork Course Level: Foundational Seat Time: 5 Minutes Added: 4 months ago
  • TrainingBriefs™ Embracing Assistance
    New eLearning Course

    New Micro-Learning! Assistance is about making sure we've got what we need to do the job and it is not just a management function. If someone is dependent on you for something, or if you've got some knowledge that's going to help someone get his or her job done - you've got to offer assistance. And, if you need something, you need to ensure you ask for it.

    #94 ID:2220 Topic: Cultural Competency Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Inclusion, Respect Course Level: Foundational Seat Time: 6 Minutes Added: 4 months ago
  • TrainingBriefs™ That’s Not Funny!
    New eLearning Course

    New Micro-Learning! Regardless of your position, title or level in the organization, it is your job—and the job of every employee—to help create a professional workplace by demonstrating appropriate behavior. When it comes to telling jokes, there's a fine line between funny and disrespectful. We can't always know what may be offensive just by looking at someone.

    #95 ID:2219 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Respect, Discrimination Course Level: Intermediate Seat Time: 5 Minutes Added: 4 months ago
  • Beyond Sexual Harassment™ Other Forms of Harassment and Discrimination (Employee Version)
    New Asset

    This program is designed to stimulate discussion about the non-sexual forms of harassment in the workplace, including religion, age, race, national origin, gender, sexual orientation, disability and retaliation. This video program will provide employees with valuable tools to help eliminate the emotional and financial problem of harassment in the workplace. The eight stop-and-discuss video vignettes are designed to show employees what constitutes unprofessional, unacceptable or illegal behavior-and how to handle harassment when it does occur.

    #96 ID:2218 Topic: Harassment Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination Closed Captioned Added: 4 months ago
  • TrainingBriefs™ Inclusion Is for Everybody
    New eLearning Course

    New Micro-Learning! Over the last 30 years or so, we've paid a lot of attention to overcoming the past exclusion of women and minorities in the workplace. But we don't give a lot of thought as to how those changes have affected white men. It's easy to see how the focus on minorities and women has caused many white men to worry about discrimination. And sometimes those concerns were justified by inappropriate actions taken to meet hiring goals.

    #97 ID:2216 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Workplace Civility Course Level: Intermediate Seat Time: 5 Minutes Added: 4 months ago
  • TrainingBriefs™ Not On Our Team!
    New eLearning Course

    New Micro-Learning! We all have different experiences and backgrounds, and we may have different views on what is acceptable behavior. But failing to treat people with respect and professionalism, when due to a protected status, can easily lead to charges of discrimination or harassment. This course takes a look at how sabotaging someone’s ability to do his or her job can lead to an adverse employment action.

    #98 ID:2214 Topic: Discrimination Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Course Level: Foundational Seat Time: 5 Minutes Added: 4 months ago
  • TrainingBriefs™ Religion at Work
    New eLearning Course

    New Micro-Learning! It’s one thing to casually invite someone to attend religious services with you, or to occasionally mention a religious belief or practice. But when you repeatedly and openly talk about your religious beliefs, or proselytize, to the point that it offends a co-worker, you can be accused of harassment. And when a supervisor is the one talking about religion in the workplace, employees may believe that religion discriminatorily effected employment decisions.

    #99 ID:2213 Topic: Discrimination Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Course Level: Foundational Seat Time: 5 Minutes Added: 4 months ago
  • TrainingBriefs™ Gender Identity Protections
    New eLearning Course

    New Micro-Learning! This course explores the topic of gender identity in the workplace. There are a variety of Federal, state and local laws that expressly protect workers based on their gender identity and sexual orientation. Most employers are covered by one or more of these laws.

    #100 ID:2211 Topic: Discrimination Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Unconscious / Hidden Bias, Gender Identity Course Level: Foundational Seat Time: 5 Minutes Added: 4 months ago