New Training Assets Now Available in TAG® (269 Assets and Courses)

  • When we think about other people, we need to be aware of how bias may come into play. This is particularly true when the same behavior is seen as positive or negative depending on the gender of the other person. As we think about how to put awareness into action, we must watch the words we use to describe others and strive to be fair and equitable in our descriptions.

    #101 ID:2382
    Topic: Inclusion & Equity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Respect Closed Captioned Added: 7 months ago
  • Everyone is a combination of the many things different aspects of our lives. Daughter, engineer, team lead, brother/sister, type A personality, lover of jazz, etc. How all of these come together in the workplace is unique to all of us. Building an inclusive workplace means that people can be authentic in the workplace.

    #102 ID:2383
    Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion & Equity, Respect, Racial Equity Closed Captioned Added: 7 months ago
  • Cultural differences can impact how people perceive situations such as a visit to the doctor. For some cultures, this is seen as something an individual does, for other cultures, they see it as an important event which a good number of family members need to attend.

    #103 ID:2384
    Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Diversity, Inclusion & Equity, Respect, Cultural Competency & Sensitivity Closed Captioned Added: 7 months ago
  • Sometimes a department or field is dominated by one gender and it can be hard for people who aren’t that gender to be successful in that field - due to ingrained perceptions or long-standing stereotypes. Think male nurses... or female software developers.

    #104 ID:2385
    Topic: Inclusion & Equity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Respect Closed Captioned Added: 7 months ago
  • When we think about people with a disability – we typically think about visible or mobility related disabilities. But, in reality, many disabilities are hidden. When someone asks for an accommodation – that is between them and their manager. It isn’t anyone else’s business.

    #105 ID:2386
    Topic: Inclusion & Equity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Respect Closed Captioned Added: 7 months ago
  • Could you step up and actively stop workplace harassment in progress? Being an active bystander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ (Employee Version) shows a powerful approach to empowering employees to take simple actions to stop harassing (third-party) workplace behavior. This scenario features a customer harassing an employee.

    #106 ID:2338
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: TrainingBytes® Suggested Industry Usage: Retail & Hospitality Other Topics: Compliance, Abusive Conduct, Learning Reinforcement Added: 9 months ago
  • Could you step up and actively stop workplace harassment in progress? Being an active bystander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ (Office Employee Version) shows a powerful approach - empowering employees to take simple actions to stop harassing workplace behavior. This scenario features a co-worker harassing another employee.

    #107 ID:2339
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Abusive Conduct, Workplace Civility, Learning Reinforcement Added: 9 months ago
  • Being an active bystander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ (Customer Version) shows a powerful how a customer can take simple actions to stop harassing (third-party) behavior. This scenario features a customer stepping in to stop harassment from another customer. If you witnessed harassment, would you step in to stop it?

    #108 ID:2340
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Abusive Conduct, Workplace Civility, Learning Reinforcement Added: 9 months ago
  • We all know how important integrity is to our organization, right? You may have even thought, "Hey, we've got a Code of Conduct. We've all been trained. We're go to go!" However… to create a culture of integrity, those policies have to be more than just words on paper. They have to be things we truly live… each and every day.

    #109 ID:2282
    Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Personal Improvement Closed Captioned Added: 11 months ago
  • In today's fast-paced world, a simple social media post or email can lead to hurt feelings...lost jobs and maybe even a lawsuit. Simply put, uncivil actions disrupt the workplace! But... being civil is not about just being polite or having good manners.

    #110 ID:2283
    Topic: Workplace Civility Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Inclusion & Equity, Respect Closed Captioned Added: 11 months ago
  • Inclusion in the workplace only exists when we create a culture that makes a space for everybody to be present, participate, contribute and feel valued. When we think about inclusion, we think about words like: belonging… fitting in… acceptance… togetherness… engagement… Now, when there’s a culture of inclusion, people don’t feel like have to hide any part of who they are – they can simply be “real” at work.

    #111 ID:2284
    Topic: Inclusion & Equity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Professionalism, Respect Closed Captioned Added: 11 months ago
  • Even the most talented teams don’t start out as high performing. To begin with, there are steps you can take to set your team up for success and create a work environment that values teamwork and collaboration. Set a vision and shared goals based on trust… explaining how the work of the team fits with the mission and goals of the organization.

    #112 ID:2285
    Topic: Teamwork Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Closed Captioned Added: 11 months ago
  • Engaged employees are not just those who are excited to come to work every day. Engaged employees are deeply involved in, enthusiastic about and committed to their work. They understand their role and how it can impact the future of the organization. Engagement is an employees’ willingness and ability to contribute to the company’s success.

    #113 ID:2286
    Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Collaboration Closed Captioned Added: 11 months ago
  • As a leader, your success is contingent upon the success of those you lead. Leadership is all about: building relationships, communicating clear goals, providing coaching and feedback, setting clear expectations, and… recognizing & celebrating achievements. Leadership is a journey.

    #114 ID:2287
    Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Closed Captioned Added: 11 months ago
  • Most of us would agree that one of our biggest challenges is dealing with conflict… whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Like it or not, when you are around people...conflict is going to happen.

    #115 ID:2288
    Topic: Conflict Resolution Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned Added: 11 months ago
  • Being cooperative and respectful are probably two of the most important things we can do to really excel on the job. Just being able to get along with people is one of the most important skills any of us bring to the workplace. It means getting to know your colleagues and co-workers; making the effort to gain the respect and support of the people you work with.

    #116 ID:2289
    Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism, Inclusion & Equity Closed Captioned Added: 11 months ago
  • These days, when most people pick up the phone, write an email or walk into an office or store, they pretty much expect the service they're going to get is indifferent or even just plain awful. Little things like… Thanking the customer and empathizing with their situation. Acknowledging their emotions, rather than ignoring them. And reassuring the customer that your goal is to help… Those are the kinds of things that make customers feel like you really care.

    #117 ID:2290
    Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism, Customer Service, Personal Improvement Closed Captioned Added: 11 months ago
  • Diversity has to do with human differences. So… a lot of times when people say “diversity” what they really mean is race or gender or ethnicity. Diversity is much more than that – it’s any point of difference. It can be differences in race or gender, but it also could be differences in work style, differences in personalities, differences in terms of our organizational cultures… any type of difference that matters.

    #118 ID:2291
    Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Inclusion & Equity, Respect Closed Captioned Added: 11 months ago
  • We are all socialized into our cultural heritage, whether we know it or not. We learn language, values, and beliefs as well as “who is one of us” and “who is not” from our experiences in our cultures. Many of these beliefs remain even when presented with contradictory information or evidence. Bias can be expressed blatantly or through subtle messages.

    #119 ID:2292
    Topic: Unconscious / Hidden Bias Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Professionalism, Inclusion & Equity, Respect Closed Captioned Added: 11 months ago
  • Most seem to think that success on the job is all about what you know… or what you can do. Most quickly learn that your attitude and how you act around others are just as important. It's always easy, but it goes a long way towards being your best.

    #120 ID:2281
    Topic: Professionalism Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Personal Improvement Closed Captioned Added: 11 months ago