New Training Assets Now Available in TAG® (48 Assets)

  • Info Brief: LGBTQ+ Terminology & Information
    New Asset

    When it comes to encouraging diversity in the workplace, terminology and vocabulary play a large role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping. Using correct terms is an important first step in creating a respectful workplace.

    #41 ID:2112 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Respect Added: 4 months ago
  • Discussion Card: Multicultural Sales
    New Asset

    Are you spending the time it takes to really understand what your customer wants/needs? These easy-to-use cards provide a simple model (S.E.L.L.I.N.G.) along with thought-provoking questions on better understanding multicultural sales opportunities. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    #42 ID:2111 Topic: Sales & Service Learning Path: Diversity, Inclusion & Respect Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity, Inclusion, Respect Added: 4 months ago
  • Discussion Card: Multicultural Customer Service
    New Asset

    Are assumptions about a customer based on language, accent and culture impacting communication and customer service? These easy-to-use cards provide a simple model (C.U.S.T.O.M.E.R.) along with thought-provoking questions on serving multicultural customers. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    #43 ID:2110 Topic: Customer Service Learning Path: Diversity, Inclusion & Respect Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Inclusion, Respect Added: 4 months ago
  • TrainingBriefs™ Creating a Respectful Workplace
    New Course

    New Micro-Learning! Having fun at work is okay, but playing to stereotypes - even when it’s meant as just a joke - isn’t funny. It could be perceived as ridicule, and if that happens, it could be seen as creating a hostile environment.

    #44 ID:2109 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Leadership, Management, Inclusion, Unconscious / Hidden Bias, Learning Reinforcement Course Level: Foundational Seat Time: 7 Minutes Added: 4 months ago
  • TrainingBriefs™ Empowered Leadership
    New Course

    New Micro-Learning! As a leader, your ability to manage workforce performance effectively is the single most important factor in attracting and retaining motivated, productive, and loyal employees. You may have taken the time to build great relationships with your employees. So, you might ask yourself, “How do I maintain those relationships on a daily basis?”

    #45 ID:2108 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, New Supervisor, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes Added: 4 months ago
  • TrainingBriefs™ Creating a Positive Customer Experience
    New Course

    New Micro-Learning! Creating a positive customer experience requires flexibility. To gain and maintain customer loyalty, you must focus on active listening, demonstrate a positive attitude and be ready to solve problems.

    #46 ID:2107 Topic: Customer Service Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes Added: 4 months ago
  • Training Briefs™ Gender Identity for Healthcare Employees
    New Course

    New Micro-Learning! Creating a welcoming and supportive healthcare environment for all LGBTQ patients is a critical part of patient-centered care. Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care.

    #47 ID:2106 Topic: Gender Identity Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Government Other Topics: Diversity, Inclusion, Respect, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes Added: 4 months ago
  • TrainingBriefs™ When Peers Collide
    New Course

    New Micro-Learning! The pressures we face in the workplace can put a lot of strain on our relationships with our coworkers that might even prevent us from getting our work done. It’s not easy confronting your coworkers when you are having problems… but it is possible.

    #48 ID:2105 Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes Added: 5 months ago

Latest News | See More...

Mar 18, 2019

New Assets in TAG®

New training asset has been added to the TrainingAssetsGateway (TAG®):

Feb 25, 2019

What's new in TAG®

We’ve expanded our training asset library! New assets have been added in TAG®:

Feb 18, 2019

New Assets in TAG®

New training asset has been added to the TrainingAssetsGateway (TAG®):