New Training Assets Now Available in TAG® (126 Assets)

  • TrainingBriefs™ Mentoring & Setting Goals
    #61 ID:2279

    New Micro-Learning! A mentor is one of any organization’s greatest resources. They fulfill that crucial role of helping newer team members learn about their new job – and their new organization. A key part of the conversation you’ll have with your mentee over time is about their short and long-term goals. As part of this, it’s important to ask your mentee to discuss his or her strengths and weaknesses both interpersonal and job-related skills.

    eLearning - TrainingBriefs™ Leadership Coaching & Mentoring, Professionalism, Leading Intermediate 7 Minutes

    New eLearning Course

  • TrainingBriefs™ Excelling at Work: Being Accountable & Flexible
    #62 ID:2276

    New Micro-Learning! Excelling at work doesn’t simply mean you should be good at what you do, but also how professionally you conduct yourself on a team. There are four key strategies that, if you really focus on them, will make all the difference in the world. In this course, we'll explore the topic of being accountable and flexible.

    eLearning - TrainingBriefs™ Personal Performance Professionalism, Motivation, Interpersonal Skills Foundational 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Evaluating Ethical Situations
    #63 ID:2275

    New Micro-Learning! Deciding to how to react when you observe coworkers breaking policy or even laws can have consequences not only for them, but for you and the organization as well. If you find yourself in this type of situation, remember to use the filtering steps; evaluate the situation, evaluate the outcome of possible actions, and proceed accordingly.

    eLearning - TrainingBriefs™ Ethics & Compliance Ethics, Compliance Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Effective Interviewing: Controlling the Interview
    #64 ID:2274

    New Micro-Learning! In order to properly evaluate a candidate for an open position, it is important that you maintain control of the job interview. Establishing and maintaining control requires, in addition to good questioning techniques, effective listening skills to know when to redirect the conversation. This is an important component of behavior-based interviewing.

    eLearning - TrainingBriefs™ Leadership Interviewing, Management, Hiring & Recruiting Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Interviewing: Clarifying Actions & Outcomes
    #65 ID:2273

    New Micro-Learning! In a behavior-based interview this is achieved by using a structured interview that organizes questions under job skills, or competencies. The clarifying actions and outcomes strategy should be used when a candidate provides an answer that involves team effort or uses the word “we.” Asking for clarification on specific actions that the candidate had taken and the outcomes or results of those actions is important for getting the whole picture.

    eLearning - TrainingBriefs™ Leadership Interviewing, Leadership, Hiring & Recruiting Foundational 6 Minutes

    New eLearning Course

  • TrainingBriefs™ The Negative Impact of Unconscious Bias (Managers)
    #66 ID:2272

    New Micro-Learning! Bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group. By being self-aware and willing to engage with others when bias is unintentionally implied or expressed, we can better resolve problems and promote more effective working relationships.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Unconscious / Hidden Bias, Diversity, Management, Inclusion Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Effective Interviewing: Open-Ended Questions
    #67 ID:2270

    New Micro-Learning! Past behavior is the best indicator of future performance! This means asking focused questions that prompt the candidate to talk about past job experiences in very specific detail. Asking the right questions is your single best way to get the right kinds of information during the interview—the kinds of information that will lead you to the best hiring decision.

    eLearning - TrainingBriefs™ Leadership Interviewing, Management, Hiring & Recruiting Intermediate 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Effective Interviewing: Ask Probing Questions
    #68 ID:2269

    New Micro-Learning! Effective behavior-based interviewing is all about creating a process. Probing questions are the ones to ask when you need more specific information or more focused information. Always keep in mind that your probing questions need to be directly related to the technical and performance skills you previously identified in the interview.

    eLearning - TrainingBriefs™ Leadership Interviewing, Management, Interviewing, Hiring & Recruiting Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Understanding Behavior-Based Interviewing
    #69 ID:2268

    New Micro-Learning! What many successful interviewers have found is that the way in which a person handled a specific situation in the past gives you valid information about how that person will approach a similar situation in the future. This is the foundation for behavior-based interviewing. Once you understand this concept, you can plan to ask the kinds of questions that will give you the information you need to make good hiring decisions.

    eLearning - TrainingBriefs™ Leadership Interviewing, Management Intermediate 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Behind the Times
    #70 ID:2267

    New Micro-Learning! Harassment and/or discrimination in the workplace is a very serious issue. This course takes a quick look at the potential consequences of making comments about an employee’s work habits that could possibly be construed as age bias or discrimination.

    eLearning - TrainingBriefs™ Ethics & Compliance Harassment, Compliance, Discrimination Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Effective Interviewing: Preparation is Key
    #71 ID:2266

    New Micro-Learning! Hiring the right person the first time takes more than a gut feeling. It takes planning and preparation. The result? You will be able to interview and evaluate candidates in such a way that you get the information you need to identify the right person for the job.

    eLearning - TrainingBriefs™ Leadership Interviewing, Management, Interviewing, Hiring & Recruiting Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Engaging Your Employees
    #72 ID:2258

    New Micro-Learning! Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give their best each day, commit to their organization’s goals and values and achieve motivation to contribute to organizational success - with an enhanced sense of their own well-being.

    eLearning - TrainingBriefs™ Leadership Motivation, Management, Team Builder or Retention Aid, Leading Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Too Big a Job
    #73 ID:2257

    Stereotypes about what physical jobs women can or cannot do may create illegal gender-based discrimination situations. In some very specific cases, a job could have legitimate lifting requirements that could exclude some women. However, every employee or applicant should be given an opportunity to prove that they can do the required job duties.

    eLearning - TrainingBriefs™ Ethics & Compliance Discrimination, Compliance, Management Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Respecting Generational Differences
    #74 ID:2256

    New Micro-Learning! The average work environment now might have up to four generations under one roof. That said, the old dog and the young pup need to work harmoniously in order to get things done. While these totally different generational viewpoints and approaches to work can undoubtedly be beneficial, they can also be somewhat challenging to navigate.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Generational Challenges, Diversity, Inclusion, Cultural Competency Foundational 7 Minutes

    New eLearning Course

  • Training Briefs™ Serving the Customer
    #75 ID:2254

    New Micro-Learning! Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long.

    eLearning - TrainingBriefs™ Personal Performance Customer Service, Communication, Interpersonal Skills Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Are Your Employees Engaged?
    #76 ID:2253

    New Micro-Learning! Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day. Engaged employees are committed to their organization’s goals and values, and motivated to contribute to organizational success, with an enhanced sense of their own well-being.

    eLearning - TrainingBriefs™ Leadership Motivation, Management, Team Builder or Retention Aid, Leading Foundational 5 Minutes

    New eLearning Course

  • The Goal™ (Dramatic Version)
    #77 ID:2250

    If you are charged with rallying employees behind the concepts of quality and continuous improvement, The Goal: Dramatic Version will help managers achieve or surpass their goal. An engaging drama, this training program not only demystifies corporate buzzwords, like standards and bench marking, but also shows how your company can be run with efficiency and humanity.

    Off-The-Shelf Video Program (ILT) Leadership Management, Leadership, Leading, Goals and Goal Setting

    New Asset

  • TrainingBriefs™ No Foreigners Allowed
    #78 ID:2248

    New Micro-Learning! Can you - as a manager - be held accountable for harassing behavior of your team members or direct reports? This course takes a look at the potential consequences of looking the other way when you notice harassing behavior in the workplace.

    eLearning - TrainingBriefs™ Ethics & Compliance Harassment, Harassment, Management, Discrimination Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ The Lilly Ledbetter Fair Pay Act
    #79 ID:2247

    New Micro-Learning! The Lilly Ledbetter Fair Pay Act overturned the Supreme Court's decision in Ledbetter v. Goodyear Tire & Rubber Co., which severely restricted the time period for filing complaints of employment discrimination concerning compensation. This course explains the act an the EEOC's longstanding position that each paycheck that contains discriminatory compensation is a separate violation regardless of when the discrimination began.

    eLearning - TrainingBriefs™ Ethics & Compliance Discrimination, Compliance Intermediate 7 Minutes

    New eLearning Course

  • TrainingBriefs™ That’s Generation Z?
    #80 ID:2246

    New Micro-Learning! The newest generation of workers (Gen Z) will increase the complexity of managing and working across generations, especially considering that more than 75% of workers identify "managing multi-generational teams" and "different work expectations across generations" as challenges. Organizations must prioritize generational training to ensure the generational gap at work doesn't continue to expand and result in poor communication, collaboration, engagement and more.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Generational Challenges, Diversity, Inclusion, Respect Foundational 5 Minutes

    New eLearning Course