New Training Assets Now Available in TAG® (50 Assets)

  • Info Brief: Religious Terminlogy & Information
    #41 ID:2114

    When it comes to religion, the words you use are important and play an integral part of conversation with fellow colleagues. To ensure teamwork and communication in the workplace run as smoothly as possible, using the correct words and terms is very important.

    Tools & Take Aways Diversity, Inclusion & Respect Cultural Competency, Inclusion, Respect

    New Asset

  • Info Brief: What is Unconscious Bias?
    #42 ID:2113

    Unconscious bias refers to a bias that we are unaware of, and which happens outside of our control. It is a bias that happens automatically and is triggered by our brain making quick decisions from data it gathers and then adding meaning to it. There are a lot of factors that drive unconscious bias.

    Tools & Take Aways Diversity, Inclusion & Respect Unconscious / Hidden Bias, Inclusion, Respect

    New Asset

  • Info Brief: LGBTQ+ Terminology & Information
    #43 ID:2112

    When it comes to encouraging diversity in the workplace, terminology and vocabulary play a large role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping. Using correct terms is an important first step in creating a respectful workplace.

    Tools & Take Aways Diversity, Inclusion & Respect Inclusion, Diversity, Respect

    New Asset

  • Discussion Card: Multicultural Sales
    #44 ID:2111

    Are you spending the time it takes to really understand what your customer wants/needs? These easy-to-use cards provide a simple model (S.E.L.L.I.N.G.) along with thought-provoking questions on better understanding multicultural sales opportunities. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    Discussion Cards Diversity, Inclusion & Respect Sales & Service, Diversity, Inclusion, Respect

    New Asset

  • Discussion Card: Multicultural Customer Service
    #45 ID:2110

    Are assumptions about a customer based on language, accent and culture impacting communication and customer service? These easy-to-use cards provide a simple model (C.U.S.T.O.M.E.R.) along with thought-provoking questions on serving multicultural customers. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    Discussion Cards Diversity, Inclusion & Respect Customer Service, Diversity, Inclusion, Respect

    New Asset

  • TrainingBriefs™ Creating a Respectful Workplace
    #46 ID:2109

    New Micro-Learning! Having fun at work is okay, but playing to stereotypes - even when it’s meant as just a joke - isn’t funny. It could be perceived as ridicule, and if that happens, it could be seen as creating a hostile environment.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Respect, Diversity, Leadership, Management, Inclusion, Unconscious / Hidden Bias, Learning Reinforcement Foundational 7 Minutes

    New Course

  • TrainingBriefs™ Empowered Leadership
    #47 ID:2108

    New Micro-Learning! As a leader, your ability to manage workforce performance effectively is the single most important factor in attracting and retaining motivated, productive, and loyal employees. You may have taken the time to build great relationships with your employees. So, you might ask yourself, “How do I maintain those relationships on a daily basis?”

    eLearning - TrainingBriefs™ Leadership Leading, Communication, New Supervisor, Learning Reinforcement Intermediate 5 Minutes

    New Course

  • TrainingBriefs™ Creating a Positive Customer Experience
    #48 ID:2107

    New Micro-Learning! Creating a positive customer experience requires flexibility. To gain and maintain customer loyalty, you must focus on active listening, demonstrate a positive attitude and be ready to solve problems.

    eLearning - TrainingBriefs™ Personal Performance Customer Service, Learning Reinforcement Foundational 5 Minutes

    New Course

  • Training Briefs™ Gender Identity for Healthcare Employees
    #49 ID:2106

    New Micro-Learning! Creating a welcoming and supportive healthcare environment for all LGBTQ patients is a critical part of patient-centered care. Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Gender Identity, Diversity, Inclusion, Respect, Learning Reinforcement Foundational 5 Minutes

    New Course

  • TrainingBriefs™ When Peers Collide
    #50 ID:2105

    New Micro-Learning! The pressures we face in the workplace can put a lot of strain on our relationships with our coworkers that might even prevent us from getting our work done. It’s not easy confronting your coworkers when you are having problems… but it is possible.

    eLearning - TrainingBriefs™ Personal Performance Interpersonal Skills, Communication, Learning Reinforcement Foundational 5 Minutes

    New Course

Latest News | See More...

Apr 15, 2019

What's new in TAG®

We’ve expanded our training asset library! New assets have been added in TAG®:

Mar 18, 2019

New Assets in TAG®

New training asset has been added to the TrainingAssetsGateway (TAG®):

Feb 25, 2019

What's new in TAG®

We’ve expanded our training asset library! New assets have been added in TAG®: