New Training Resources Now Available

The Future of Work™ Generations in the Workplace

SOLLAH EXCLUSIVE!

Each generation brings its own unique work styles and expectations to the workplace, based on common experiences many of them share. Generational influences - like parenting styles, the pandemic, war, the economy, global impacts, popular culture and other defining moments or events - contribute to generational characteristics that are brought into the workplace. To have an inclusive workplace, you have to be intentional and willing to listen to others, gain perspectives, and make adjustments, with the ultimate goal of staying connected… across generations.

Topic: Generational Challenges Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Psychological Safety, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership Closed Captioned Added: 9 days ago

Inclusion 101™ Optimizing Our Diversity Potential

SOLLAH EXCLUSIVE!

Everyone wants to feel they’ve been heard and taken seriously about what’s important to them, right? That’s one way to describe inclusion. Inclusion is the feeling that we’re part of a team or organization. That we’re respected. Inclusion is a tool… a strategy or an approach. It exists when we create a culture that makes a space for everybody to be present and to participate and contribute – feeling valued.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Workplace Civility Closed Captioned Added: 2 months ago

Communication Essentials™ Promoting Professionalism in the Workplace

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Effective communication is the cornerstone of any successful organization. Whether you're interacting with colleagues, clients, or stakeholders, the way you communicate can make or break the outcome of your interactions. Why maximize your workplace communication? Simply put, doing so helps you avoid common pitfalls associated with bad communication including: misunderstandings, low morale, conflict, missed deadlines, poor decision making, customer dissatisfaction, lack of innovation, employee turnover and legal issues. Addressing these pitfalls through improved communication strategies can significantly enhance organizational effectiveness and employee satisfaction.

Topic: Communication Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Psychological Safety, Coaching & Mentoring, Communication & Influencing, Professionalism Closed Captioned Added: 3 weeks ago

Everyday Leadership™ (Advantage Course)

This interactive course was developed to help your organization's leaders, managers, or supervisors, in their daily effort to foster better employee connections, communication and community at work - all the while working together toward one shared goal or vision.

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Generational Challenges, Interpersonal Skills, Workplace Civility Course Level: Intermediate Seat Time: 40 Minutes Added: 3 weeks ago

Diversity 201™ Equity and Inclusion in Action

SOLLAH EXCLUSIVE!

We all know the importance of diversity. In order to leverage your organization’s diversity, you must create an environment where all voices can be heard and valued. That’s the basis of equity and inclusion… and it’s everyone’s responsibility. Difficult diversity dynamics will happen… but you can make your workplace more caring, engaging, and respectful when you put equity and inclusion in action!

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Workplace Civility Closed Captioned Added: 2 months ago

Diversity 201™ - Look, I’m Color Blind!

Many people see being “color blind” as a solution to racial bias. But it can keep us from seeing what’s happening right in front of us. Our society as well as the workplace is not color blind. It never has been. Points of identity, like gender, sexual orientation, race, ethnic background or age… all matter to people. To say that you don’t see them is denying the existence of something that has a significant impact on our relationships.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Workplace Civility Closed Captioned Added: 2 months ago

Diversity 201™ - Are You Speaking English?

In today’s diverse world, we’re bound to encounter customers, vendors and even co-workers who speak English as a second language. When we are tired and frustrated it’s very easy to dismiss a person that’s struggling to speak English. Taking a moment to respectfully include customers who may not sound like us (or are easy to understand), we create equity... and powerful customer allies.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Workplace Civility Closed Captioned Added: 2 months ago

Diversity 201™ - More Than Meets the Eye

Personal style is just that – personal. Each of us has our own sense of fashion and identity that we express through our appearance. Each person is unique and it’s important that we don't let stereotypes keep us from getting to know the people that we work with. We need to respect and include others by looking beyond appearances… to see the person inside.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Workplace Civility Closed Captioned Added: 2 months ago

Diversity 201™ - Three Strikes

Each of us is a combination of many different aspects of our lives and we experience the world not just as one, but a blending of all of them. We must recognize that there are many facets of who we are: race, economic class, gender, even sexual orientation. These can impact how someone may experience workplace discrimination.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Workplace Civility Closed Captioned Added: 2 months ago

Diversity 201™ - She’s Young… And a Girl!

Sometimes it’s not about one type of bias but more about the ways in which biases can overlap. Equity and inclusion are about encouraging and listening to ALL voices. When ideas are dismissed or discouraged, or when there are negative consequences for speaking up, we miss opportunities for innovation and problem solving.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Unconscious / Hidden Bias, Workplace Civility Closed Captioned Added: 2 months ago

Diversity 201™ - An Overview

Inclusion is the intentional act of involving, empowering, and inviting all employees to contribute their best. It’s the key to achieving the advantage of diversity. Inclusion gives people a sense of belonging and the experience that they are welcomed, respected, valued, and treated fairly based on who they are and what they bring and contribute to the organization. Most organizations recognize the competitive advantage of diversity, equity, and inclusion.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Workplace Civility Closed Captioned Added: 2 months ago

Diversity 201™ - Program Summary

In order to leverage our organization’s diversity, we must create an environment where all voices can be heard and valued. That’s the basis of equity and inclusion… and it’s everyone’s responsibility. Difficult diversity dynamics will happen… but we can make our workplace more caring, engaging, and respectful when we put equity and inclusion in action!

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Workplace Civility Closed Captioned Added: 2 months ago

TrainingBriefs® Why Complimenting Others Matters

In the fast-paced environment of today's workplace, it's easy to get caught up in the whirlwind of deadlines, meetings, and emails. Amidst this hustle, the simple act of complimenting others often gets overlooked. Recognizing and vocalizing the value of our colleagues' efforts is not just a nicety – it's a powerful tool that fosters a positive work environment, boosts morale, and encourages a culture of appreciation and respect.

Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 9 hours ago

TrainingBriefs® Why Resilience Matters

Resilience matters in the workplace because it can help employees cope with stress, improve their well-being, increase their job satisfaction and performance, enhance their creativity and innovation. Resilience can also benefit the organization by reducing turnover and absenteeism as well as by improving customer satisfaction and loyalty, reputation and brand image, and employee engagement and retention.

Topic: Inclusion / Equity / Belonging Learning Paths: Diversity, Equity, Inclusion & Belonging, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 5 weeks ago

TrainingBriefs® Why Bringing Your Authentic Self to Work Matters

Being your authentic self at work can create a better work environment and experiences for both coworkers and clients. It can also have a positive effect on your life outside of work. Research shows that feeling like you can be yourself at work improves employee engagement, empowerment, trust, relationships, and happiness. So, don't be afraid to bring your authentic self to work. It can benefit you and everyone around you.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Emotional Intelligence, Inclusion / Equity / Belonging Course Level: Foundational Seat Time: 5 Minutes Added: 5 weeks ago

TrainingBriefs® A Good Fit?

There is a real danger that comes from making assumptions based on one aspect of a person - such as their name. We all want to be seen as a whole person and our name is just one part of who we are. This type of bias can be very subtle, and we may not even realize it’s even there. When we make decisions, like hiring, based on just the name of a candidate, we exhibit bias. We should instead look not for culture fit but for a culture add – what a person can bring to the team.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 5 weeks ago

TrainingBytes® Are You Giving 110%?

Inclusion is making sure everyone has an opportunity to fully participate in the workplace – to be on the team. Inclusion is about recognizing and responding to the needs of all employees. It’s talking about co-workers in a supportive way, rather than criticizing them behind their backs. Most importantly, inclusion is about making sure work assignments and activities, including work-related social events, do not exclude or disadvantage anyone.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Psychological Safety, Communication, Diversity Dynamics, Reducing Stress (Work & Life) Closed Captioned Added: 5 weeks ago

Personally Identifiable Information (PII) - An Overview

We all use Personally Identifiable Information (PII) to identify ourselves. PII includes information like a driver's license number, an address, or a birthdate. Social Security numbers and biometric records such as fingerprints are also examples of PII. PII includes any information that can be used to distinguish or trace your identity - either alone or when combined with other information that is unique to you. Organizations must safeguard PII and limit access to it. Only those individuals with a "need to know" - that is, individuals with official authorized access to the information - may access and use a record or system of records containing PII.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Onboarding, Professionalism Course Level: Foundational Seat Time: 30 Minutes Added: 5 weeks ago

TrainingBriefs® That’s a Stereotype!

A stereotype is a widely held, simplified belief about a specific group on the basis of sex, gender identity, race and ethnicity, nationality, age, socioeconomic status, language, and so forth. Stereotypes are deeply embedded within social institutions and wider culture. One important thing to remember is that we need to judge people based on their skills and abilities, not a preconceived stereotype, assumption, or bias.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 5 weeks ago

TrainingBriefs® Why Diversity Matters

Workplace diversity is critical to any organization's success. It promotes innovation, better problem-solving, improves a company's reputation, increases employee morale and retention, and can help organizations better understand and serve their customers. Embracing diversity and promoting inclusivity in the workplace is not just a smart business decision, but it’s the right thing to do!

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes Added: 2 months ago