Search eLearning Library for: eLearning - TrainingBriefs®
TrainingBriefs® Strive for Extraordinary
New Micro-Learning! To be an extraordinary leader, we cannot be in the mindset of how do I go from bad to good or from good to a little bit better. We need to be in the mindset of how do I get from good to great because it is great leaders that make an overwhelming difference.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Effective Leadership, Management Intermediate 6 Minutes
TrainingBriefs® Substance Abuse - Appropriate Action
New Micro-Learning! Have you ever wondered what the appropriate action may be if you suspect an employee is having performance or conduct issues because of alcohol abuse? After all, if alcoholism is a disease, isn’t it covered under the ADA? Should I do anything? As you will learn in this lesson that there are definitive steps you can and should take.
eLearning - TrainingBriefs® Ethics & Compliance Substance Abuse, Compliance, Management Intermediate 5 Minutes
TrainingBriefs® Substance Abuse - Intervention
New Micro-Learning! Some managers find it daunting when they need to address an employee’s poor performance on the job due drug or alcohol abuse. If you find yourself in this situation, just keep in mind that accusing someone is always the wrong way to go. Don’t try to diagnose—don’t moralize. In fact, don’t focus on drugs or alcohol at all. Only discuss performance and conduct.
eLearning - TrainingBriefs® Ethics & Compliance Substance Abuse, Compliance, Management, Substance Abuse Intermediate 5 Minutes
TrainingBriefs® Substance Abuse - Staying Focused on the Issue
New Micro-Learning! One of the challenges of dealing with a substances abuse situation, especially for the inexperienced, is staying focused on the issue. Emotions tend to run high and it can be easy to get sidetracked. In this course, you'll learn about the things you can do to ensure your meeting stays focused on the issue.
eLearning - TrainingBriefs® Ethics & Compliance Substance Abuse, Compliance, Management Intermediate 5 Minutes
TrainingBriefs® Substance Abuse - Suspicion/Detection
New Micro-Learning! As managers, we have a responsibility to understand and communicate the organization’s policy on substance abuse or use in the workplace to employees. Let’s face it—the last thing any manager, supervisor or organization wants to deal with is a lawsuit regarding substance use or abuse in the workplace.
eLearning - TrainingBriefs® Ethics & Compliance, Workplace Safety Substance Abuse, Compliance, Management, Professionalism, Workplace Safety & Awareness Intermediate 7 Minutes
TrainingBriefs® Substance Abuse - Testing
New Micro-Learning! Drug testing can be a valuable, and sometimes legally required, tool for hiring as well as maintaining a drug free workplace environment. Employees often wonder if such practices were really legal, especially when they get the results. What do you think?
eLearning - TrainingBriefs® Ethics & Compliance Substance Abuse, Compliance, Management Intermediate 5 Minutes
TrainingBriefs® The ADA - An Overview
New Micro-Learning! Title I of the ADA—as well as the Rehabilitation Act of 1973, which applies to federal employers and recipients of federal financial assistance—prohibit discrimination against the disabled in all employment practices. This module provides a quick overview of the ADA.
eLearning - TrainingBriefs® Ethics & Compliance, Leadership Compliance, Learning Reinforcement, Management Intermediate 8 Minutes
TrainingBriefs® The ADA - Determining Qualifications
New Micro-Learning! As a manager, have you ever asked yourself “If this person is qualified for the job, does that mean I automatically have to put him or her at the top of the list because they have a disability? This course takes a closer look at answering this question as well as other hiring practices under the ADA.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The ADA - Maintaining Compliance
New Micro-Learning! It’s important that you focus on what you need to do on an on-going basis to help ensure you're in compliance with the ADA. This course will take a closer look at the five actions you should know - and take - regarding to the ADA.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 6 Minutes
TrainingBriefs® The ADA - Questions About Hiring
New Micro-Learning! As a manager, have you ever asked yourself “How does the ADA affect me when in comes to hiring people?” Remember, essential function is generally defined, as one of the fundamental duties of the job related to the reason the job exists. In this course, we’ll take a closer look at essential function and how it affects you under the ADA.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Hiring & Recruiting, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The ADA - Questions About Performance Issues
New Micro-Learning! As a manager, have you ever asked yourself “Is there something special I should do, in terms of the ADA, to deal with this performance issue?” This course will take a closer look at performance issues with employees with disabilities.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The ADA - Reasonable Accommodations
New Micro-Learning! As a manager, have you ever asked yourself “What is this reasonable accommodation thing? In this course, we’ll take a closer look at answering that question and what reasonable accommodation means to you in the workplace under the ADA.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The Angry Customer
When it comes to serving customers or clients, you will eventually experience a situation in which one or more are not happy. It's how you react in those types of situations that impacts the perception the customer has about the level of service they are experiencing.
eLearning - TrainingBriefs® Personal Performance Customer Service, Learning Reinforcement, Professionalism Foundational 6 Minutes
TrainingBriefs® The FMLA - An Overview
New Micro-Learning! The Family and Medical Leave Act, or FMLA, was signed into law in 1993 with the intent of balancing the demands of the workplace with the needs of families. This course takes a look at the overall purpose of the FMLA and how it impacts you and your organization.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The FMLA - Employee Rights & Policies
New Micro-Learning! You may have heard about the FMLA and you may be asking, “what are our managers responsible for when it comes to the FMLA?” This quick course takes a look at a manager's responsibilities when initially confronted with a leave situation - as well as informing employees of their rights and the policies within the organization.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The FMLA - Reduced Schedules & Leaves
New Micro-Learning! When it comes to the FMLA, three of the biggest concerns managers have been known to deal with are reduced schedules, intermittent leave, and military leave. This quick course explores each of these topics and how they can affect you in the workplace.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The FMLA - Steps to Staying Compliant
New Micro-Learning! You may be very familiar with the FMLA, but do you know what to do to ensure that you and your employer stay in compliance with the FMLA? In this course you'll examine the key actions you should take to avoid lawsuits not only against your employer but you personally.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The FMLA - What Qualifies for Leave
New Micro-Learning! Managers often find themselves questioning if an employee’s condition really qualifies for FMLA leave. This is a mistake, as that should always be left to the experts. This course takes a closer look and what qualifies for FMLA leave and for how long.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The FMLA – Returning to Work
New Micro-Learning! Managers may feel tempted to call an employee back to work who has been on FMLA leave. Maybe the manager was extremely short handed or, maybe the manager felt the employee was “milking” the system. In either case, doing so is illegal.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The Impact of Negative Attitudes
New Micro-Learning! Dealing with attitude issues is a common problem for managers. Negative attitudes not only impact the company’s bottom line performance, but co-workers, the culture, the company, and customers as well.
eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Communication, Effective Leadership, Learning Reinforcement, Management Foundational 7 Minutes