Search eLearning Library for: eLearning - Signature

Sollah Interactive's Signature Courses: Best-selling, self-directed courses that can be taken as stand-alone training or used in a blended learning solution. Each interactive course contains videos, audio, interactions and pre/post assessments. Average seat time is 30-45 minutes. Trainer's Note: These are great for all training events, blended learning and post-facilitation follow-up & reinforcement.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. SOLLAH LIBRARY licensees receive a discount on any eLearning course licensed.

Signature 116 courses

TrainingBriefs® 392 courses

LearningBytes® 133 courses

Advantage 32 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

Peer Today, Boss Tomorrow™ Action Steps for Success (eLearning Program)

Help newly promoted managers, supervisors and leaders navigate their changing roles and have immediate impact! Watch as Lindsey, a newly promoted manager, surfs the web looking for tips and insights about making a successful transition from peer to boss. This interactive eLearning course provides key strategies, activities and practical suggestions that make this program an excellent choice for organizations that promote from within or need to train new managers & supervisors.

Topic: Management Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Effective Leadership, New Supervisor, Onboarding, Professionalism Course Level: Foundational Seat Time: 40 Minutes

Cyber Security Essentials: Stop. Think. Ask.™

Cybersecurity is the practice of protecting systems, networks, programs, devices and data from cyber-attacks. These attacks are usually aimed at accessing, changing, or destroying sensitive information; extorting money from users; or interrupting normal business processes. By understanding terminology, possible targets and the consequences of cyber-attacks, we can all minimize the potential impacts, gain value in your cybersecurity efforts, and even prevent future attacks.

Topic: Cybersecurity Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Learning Reinforcement Course Level: Foundational Seat Time: 45 Minutes

Right Side of the Line: Creating a Respectful and Harassment-Free Workplace™

Updated with the US Supreme Court decision protecting LGBTQ+ workers! Meet federal compliance standards for harassment-prevention training. This interactive course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. It also addresses harassment in all its form, including hazing, gossip, retaliation and more.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Active Bystander / Ally, Compliance, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 45 Minutes

I Said Something™ Promoting Respectful Workplace Behavior for Managers

SOLLAH EXCLUSIVE!

Did you know that as a manager or supervisor - you are held to a higher legal standard in harassment & abusive conduct cases. Workplace harassment has consequences - for the target of harassment, the organization and even YOU - the manager or supervisor! Learn how to identify and address workplace harassment using real-life examples and relevant video scenarios. As a manager, you need to know how to address bad workplace behavior.

Topic: Harassment Prevention Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Active Bystander / Ally, Discrimination, Respect / Respectfulness, Sexual Harassment Course Level: Intermediate Seat Time: 40 Minutes

I Said Something™ Promoting Respectful Workplace Behavior (eLearning)

SOLLAH EXCLUSIVE!

Research tells us that as many as 80% of women (and up to 20% of men) experience harassment in the workplace and two-thirds of workers experience bullying in the workplace. This course provides the tools to effectively and appropriately respond to workplace bullying and harassment as well as how to step up and put an end to aggressive and fearful behavior. Each area (bullying, sexual harassment, discrimination) covered in the fast moving program is actionable, reasonable and can have significant impact on your organization.

Topic: Harassment Prevention Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Active Bystander / Ally, Discrimination, Respect / Respectfulness, Sexual Harassment Course Level: Intermediate Seat Time: 30 Minutes

No Problem! Serving Others with Respect™ (eLearning)

YOU (the employee) make the difference in how a customer feels, not a policy, not your manager...you! The intent of this course is to show customer service staff and employees some ways of handling difficult situations so that they can effectively respond and leave the customer with a positive, memorable impression.

Topic: Customer Service Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism, Sales & Service Course Level: Foundational Seat Time: 40 Minutes

Standing Up for Respectful Workplace Behavior™

Meet the Chicago Bystander Training Requirement! Research tells us that as many as 80% of women and 20% of men experience some form of harassment in the workplace. Organizations want productive and engaged employees who contribute to the bottom line… and one aggressive employee can ruin it all. There are real consequences associated with crossing the line at work and more than money is what’s at stake. The effects of harassment, discrimination and abusive conduct can damage our organization’s morale, brand, and leave targeted employees unproductive and fearful.

Topic: Harassment Prevention Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Active Bystander / Ally, Discrimination, Sexual Harassment Course Level: Foundational Seat Time: 60 Minutes

The Power of Positivity

SOLLAH EXCLUSIVE!

We have to rely on and work with others in order to achieve results. The problem is that many work environments are not conducive to positive relationships. Instead, they employ the GOTcha approach. If someone does something wrong, then they think it is their job to point it out and say, “GOTcha!” While focused on the mistake, they are inadvertently reinforcing the negative behavior. This program focuses on the Power of Positivity (POP) Approach and can have a dramatic positive impact on your relationships with others.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Intermediate Seat Time: 25 Minutes

Diversity 101™ Leveraging the Power of Inclusion, Equity & Respect (eLearning)

Update of Best-Selling Course! Our wildly popular Diversity 101™ interactive course takes a fun, creative and interactive approach to describing the core components of diversity and inclusion in the workplace. This powerful, new course features 8 entertaining vignettes that tackle deep diversity, inclusion, equity and respect topics.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Diversity Dynamics, Gender Identity, Micro-Inequities/Micro-Aggressions, Onboarding, Unconscious / Hidden Bias, Workplace Civility Course Level: Foundational Seat Time: 45 Minutes

ENOUGH!™ The Consequences of Sexual Harassment (eLearning for Employees)

Looking for a completely new approach to sexual harassment training? Want to actively engage your employees on key topics such as hostile work environment and quid pro quo? ENOUGH! uses a dramatic story line and interactive learning components to effectively engage learners... to trigger empathy... all while driving home key learning points regarding the deep consequences of workplace sexual harassment. The active bystander concept is also covered.

Topic: Sexual Harassment Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Course Level: Foundational Seat Time: 60 Minutes

Personally Identifiable Information (PII) - An Overview

We all use Personally Identifiable Information (PII) to identify ourselves. PII includes information like a driver's license number, an address, or a birthdate. Social Security numbers and biometric records such as fingerprints are also examples of PII. PII includes any information that can be used to distinguish or trace your identity - either alone or when combined with other information that is unique to you. Organizations must safeguard PII and limit access to it. Only those individuals with a "need to know" - that is, individuals with official authorized access to the information - may access and use a record or system of records containing PII.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Onboarding, Professionalism Course Level: Foundational Seat Time: 30 Minutes

The Pregnant Workers Fairness Act (An Overview)

The Pregnant Workers Fairness Act (PWFA) is a federal anti-discrimination law that covers employers, including state and local governments, with 15 or more employees. Under the PWFA, employers must make “reasonable accommodations” to a worker’s known limitations related to pregnancy, childbirth, or related medical conditions, unless the accommodation will cause the employer an “undue hardship.”

Topic: Compliance Learning Paths: Ethics & Compliance, Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination, Inclusion / Equity / Belonging Course Level: Foundational Seat Time: 10 Minutes

It’s Still Not Just About Sex Anymore™: Harassment and Discrimination in the Workplace

Updated with the US Supreme Court decision protecting LGBTQ+ workers! In the ever-changing work environment, it's difficult to know--or understand--what's allowed and what's not allowed at work. Using this new course, bring greater awareness to the many types of harassment which can occur in the workplace. Use with employees organization-wide for annual training or new employee orientation.

Topic: Harassment Prevention Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Discrimination, Onboarding, Professionalism, Sexual Harassment Course Level: Foundational Seat Time: 40 Minutes

My Story™ Understanding Racial Inequity (Interactive eLearning)

Racism is real. It can be subtle. Or blatant. Either way, it deeply impacts those who are the target of the racist act, statement or attitude. This powerful course will help learners gain a better understanding of “race-related incidents” through the eyes of those impacted - by hearing their personal stories and insights of their personal experiences. Each of us has a story. How will yours impact others?

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination, Inclusion / Equity / Belonging, Racial Equity Course Level: Foundational Seat Time: 30 Minutes

FOSA™ Documenting Discipline (eLearning Signature)

SOLLAH EXCLUSIVE!

Lack of solid documentation is the single most common mistake employers make when handling discipline or terminations. What if you need to justify an employment decision or termination long after it occurs? Not properly documenting can hurt you in unemployment compensation disputes, workers’ compensation cases and other legal matters. This course teaches importance of documenting your employees using the FOSA™ process.

Topic: Employee Documentation Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Foundational Seat Time: 40 Minutes

It's the Law™: The Legal Side of Management (eLearning Advantage)

Managers have a lot on their plate these days. They are expected to hire the right people for the job, coach and motivate their employees, anticipate problems before they occur, and get their own workloads completed on time and within budget. If this seems like a lot to focus on, it’s not all. We also need them to keep themselves and the organization out of court. Managers and supervisors make decisions every day that impact the lives of the people throughout the organization. They have an obligation to make sure those decisions don’t result in a lawsuit. This is a lot of responsibility for managers. It’s the Law™ can help them put the legalities of management into perspective and keep the organization out of the courtroom.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Diversity Dynamics, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 60 Minutes

The Oh Series™ Everyday Diversity (eLearning Program)

Diversity and inclusion dynamics are the positive or negative reactions that occur when dimensions of diversity, such as culture, experience, and expectations, come together. An “Oh?” moment occurs when “difference makes a difference!” In other words, it occurs when diversity and inclusion dynamics impact our relationships, behavior, or understanding of a situation.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Emotional Intelligence, Respect / Respectfulness, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 40 Minutes

M.E.E.T.: Breaking New Ground™ (eLearning Signature)

Tackling the 'hard to discuss' issues of respect, inclusion and diversity in the workplace, the eLearning program will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness, Unconscious / Hidden Bias, Workplace Civility Course Level: Foundational Seat Time: 40 - 50 Minutes

Open Mind, Open World: Improving Intercultural Interactions™ (eLearning Signature)

The Signature version of this Open Mind, Open World is a self-study program designed to help you improve your global mindset and communication skills as you interact with others from different cultural backgrounds.

Topic: Communication Learning Paths: Diversity, Equity, Inclusion & Belonging, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Interpersonal Skills, Professionalism, Sales Course Level: Intermediate Seat Time: 50 Minutes

M.E.E.T. on Common Ground™: Speaking Up for Respect in the Workplace (eLearning Course)

Promote personal responsibility for creating respectful work environments. Create a workplace where people want to come and stay. This objective is the foundation for many organizational initiatives. It seems simple enough, but in reality, it can be difficult to achieve. The reason is it requires more than the issuance of a policy, program, set of regulations or laws.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Cultural Competency & Sensitivity, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Micro-Inequities/Micro-Aggressions, Personal Improvement, Professionalism, Respect / Respectfulness, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 30 - 45 minutes

Conflict Clock™ (eLearning Signature)

Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. This course was designed to help all employees respond to workplace conflicts successfully! Benefits include: reduced stress and frustration, increased effectiveness, more respect and recognition and increased job and personal satisfaction.

Topic: Conflict Resolution Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 35 Minutes

Everyday Diversity™ Recruiting, Hiring & Retaining Diverse Talent (eLearning)

Are you curious how diversity can help your team be more innovative and impact your culture? How about keeping that talent once they are in the door? But let's be real, finding and hiring diverse talent is often easier said than done. How can we get past potential biases and get the right talent in the door? And how do we keep them? This fast-paced course answers common questions and provides real world tips on finding and keeping diverse talent.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Hiring & Recruiting, Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Intermediate Seat Time: 40 Minutes

It's Not Just About Sex Anymore™: Harassment & Discrimination in the Workplace (eLearning)

Promote awareness of how harassment and discrimination impact the entire organization. This course dramatizes employee behaviors that lead to formal charges and result in serious consequences for the individuals involved. It is an eye-opening experience for everyone in the organization to discover what is/is not acceptable in today’s workplace and what their responsibilities are concerning harassment.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Abusive Conduct / Bullying, Compliance, Harassment Prevention, Professionalism, Respect / Respectfulness, Sexual Harassment Course Level: Foundational Seat Time: 35 Minutes

Managing Generations: M.E.E.T. for Respect in the Workplace™ (eLearning Signature)

With four generations now active in the workforce, leaders are faced with managing an array of misunderstandings, frustrations and conflicts that can put pressure on productivity. To be effective, leaders need a better grasp of how generational differences impact working relationships and how to manage appropriately for results.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Generational Challenges, Interpersonal Skills, Management, Micro-Inequities/Micro-Aggressions, Professionalism, Unconscious / Hidden Bias Course Level: Intermediate Seat Time: 30 - 45 minutes

Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work (eLearning Program)

This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it. There is also a manager eLearning course available.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Communication, Ethics & Integrity, Harassment Prevention, Management, Professionalism Course Level: Foundational Seat Time: 40 Minutes

Sexual Harassment: It Can Happen Here™ (Managers/Supervisors)

Geared towards managers and supervisors, this course provides the understanding and skills necessary to create and maintain a respectful workplace. When people believe that who they are and what they do is respected, conflict, tension, complaints, grievances, lawsuits and turnover go down-while retention, morale and productivity go up.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Harassment Prevention, Management, Professionalism Course Level: Intermediate Seat Time: 35 Minutes

Sexual Harassment? You Decide.™ Real Situations for Discussion (eLearning)

Updated! This eLearning course provides a solid foundation for understanding sexual harassment - through realistic scenarios and an informative narrator. Use it to supplement annual refresher sexual harassment-prevention training requirements.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Communication, Compliance, Interpersonal Skills, Professionalism Course Level: Intermediate Seat Time: 45 Minutes

Sexual Harassment… It’s Not Enough to Know Better (For Employees)

You, our employees, are the first line of defense against sexual harassment. This new course provides the education and guidance to help employees rise to the challenge of preventing, recognizing, and reporting sexual harassment in the workplace.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Course Level: Foundational Seat Time: 45 Minutes

Sexual Harassment… It’s Not Enough to Know Better (For Managers)

Managers and supervisors are held to a higher legal standard in sexual harassment cases. It’s Not Enough to Know Better provides the education, guidance, and authority to help managers rise to the challenge of preventing, recognizing, and reporting sexual harassment in the workplace.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Course Level: Intermediate Seat Time: 50 Minutes

The Three-Dimensional Interview: Evaluating for Capability, Commitment & Chemistry™

This updated eLearning course shows how to take the guesswork out of evaluating candidates and selecting the right person for the job. Get practical, step-by-step instructions for how to effectively plan and conduct consistent, structured interviews.

Topic: Management Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Hiring & Recruiting, Effective Leadership, Professionalism Course Level: Intermediate Seat Time: 30 - 45 minutes

Without Regard… (For Managers)

Without Regard… is designed to be a brief but effective overview of workplace discrimination for managers & supervisors - and is now in our eLearning Signature format! To avoid the high cost of workplace discrimination, organizations and their employees must know what is and isn’t discrimination, as well as what actions to take if discrimination occurs.

Topic: Discrimination Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness Course Level: Intermediate Seat Time: 50 Minutes

WorkSmarts™: How to Get Along, Get Noticed and Get Ahead (eLearning Signature)

Success isn’t just about the job you do—it’s also about how you do it. Communicating effectively, working well with others, staying positive and flexible in the face of change —these are essentials for helping new employees become productive as quickly as possible.

Topic: Professionalism Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Effective Leadership Course Level: Foundational Seat Time: 35 Minutes

A.C.T. with Integrity™ Real Situations for Discussion (eLearning Course)

Equip employees to make the right choices in tough ethical situations. This updated eLearning course will help your employees learn how to recognize the most common business ethics and compliance situations they face every day. It provides a clear, easy-to-use model that will help them think things through to arrive at the most appropriate choice of action to take, ensuring the integrity of your organization.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Effective Leadership, Professionalism Course Level: Foundational Seat Time: 40 Minutes

Whistleblowing: An Overview

SOLLAH EXCLUSIVE!

Whistleblowers perform an important service by bringing to light allegations of fraud, waste, abuse, and mismanagement and by reporting what they reasonably believe to be evidence of wrongdoing. They must not be subject to or threatened with reprisal for doing so. Employees who blow the whistle play a critical role in keeping our organization’s programs and operations honest, efficient, and accountable. Federal laws (such as the Whistleblower Protection Enhancement Act) strongly encourage employees to disclose wrongdoing and protect whistleblowers from retaliation.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 20 Minutes

ENOUGH!™ The Consequences of Sexual Harassment (eLearning for Managers)

Understanding the deep consequences of workplace sexual harassment is paramount to preventing it. Managers and supervisors are held to a higher legal standard in sexual harassment cases. ENOUGH! is an interactive course providing the education, guidance and authority to help managers rise to the challenge of preventing, recognizing and reporting sexual harassment in the workplace. The active bystander concept is also covered. When it comes to workplace sexual harassment... enough is ENOUGH!

Topic: Sexual Harassment Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Management Course Level: Foundational Seat Time: 60 Minutes

Let's T.A.L.K.™ Navigating the Difficult Discussions (eLearning)

Designed specifically to assist managers and supervisors in dealing with tough workplace situations, this interactive course provides five difficult scenarios that managers often face when dealing with employees and each scenario utilizes an easy-to-use, four-step process for working through the employee situation.

Topic: Assessing Performance Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Conflict Resolution, Interpersonal Skills, Effective Leadership, Management Course Level: Intermediate Seat Time: 35 Minutes

L.E.A.D. with Integrity™: Promoting a Culture of Ethical Conduct and Compliance (eLearning Signature)

How do you turn a Code of Conduct into a living, breathing part of your organization? Enlist the active, committed involvement of every leader! This eLearning course helps managers and supervisors step up to the daily task of promoting ethical conduct and ensuring compliance.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Effective Leadership, Management, Professionalism Course Level: Intermediate Seat Time: 40 minutes

Pandemic Hangover™ Maintaining a Respectful Workplace (eLearning Program)

This course will give you with practical skills for recognizing and responding to tough situations you may face within the workplace after a health scare or pandemic, as well as understanding the importance of new standards and policies (e.g. social distancing) put in place to keep the workplace safe.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Onboarding, Unconscious / Hidden Bias, Workplace Civility, Workplace Safety & Awareness, Workplace Violence Prevention Course Level: Intermediate Seat Time: 40 Minutes

More Than a Gut Feeling™ Overview (Manufacturing)

Based on the world-wide best-seller, this course uses the More Than a Gut Feeling concepts and models in a manufacturing environment. This fast-paced course will empower and increase understanding that the single best predictor of future job performance is past job behavior. Learners will also realize that their task in the hiring interview is to gather the kinds of information that will enable them to hire people who will be successful in their jobs.

Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing Other Topics: Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management Course Level: Intermediate Seat Time: 35 Minutes

We Need to M.E.E.T.™: Managing for Respect in the Workplace (eLearning Signature)

This eLearning course is designed to help you learn how to recognize, respond to and resolve day-to-day workplace situations to promote a respectful and inclusive working environment.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Compliance, Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness Course Level: Intermediate Seat Time: 30 - 45 minutes

Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™ (All Employees)

All employees are responsible for ensuring that they do not behave in a retaliatory manner. This updated course helps employees identify and report retaliatory behaviors may be observed.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Harassment Prevention, Professionalism Course Level: Foundational Seat Time: 40 minutes

The Right Side of the Line: The M.E.E.T. Resolution Module™

Help managers meet federal compliance standards for harassment-prevention training.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism Course Level: Intermediate Seat Time: 20 Minutes

Being F.A.I.R.™ Understanding the Power of Cultural Competence (eLearning)

Promote inclusion and cultural competency in the workplace. Diversity can be defined as the unique characteristics of all of the various groups who make up your business environment (such as customers, managers, employees, suppliers and other stakeholders). Managing diversity is about recognizing and responding effectively to the similarities and differences among all groups that make up the organization.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 30 Minutes

Exceeding Internal Customer Expectations

“Customer service” is sometimes used as a buzz phrase. We hear that great customer service, for our external customer, depends on excellent internal customer service. But what does that mean? Having satisfied customers leads to increased revenue and increased brand awareness. Having satisfied employees is the key contributor to a company’s success — especially in tough economic times.

Topic: Customer Service Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 30 Minutes

Legal Briefs™ Family and Medical Leave Act

The Family and Medical Leave Act (FMLA) provides employees with health problems and family challenges the opportunity to deal with those issues without having to worry about the impact on their careers. Managers and organizations need to be aware of the purpose and benefits of the FMLA and make sure they are correctly communicating and interpreting the law to employees.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Effective Leadership, Management, New Supervisor Course Level: Intermediate Seat Time: 35 Minutes

Legal Briefs™ The Americans with Disabilities Act: Tough Questions & Straight Answers

By taking this updated eLearning course, your managers will learn how the ADA impacts them and their employees and find key answers to their most frequently asked questions. With critical legal information to guide decision making, this course helps managers understand their responsibilities under the ADA and how to sort through tough issues and respond effectively.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Effective Leadership, Respect / Respectfulness Course Level: Intermediate Seat Time: 35 Minutes

Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™ (Manager Version)

Reduce the risk of costly claims by preventing workplace retaliation! This updated course helps inform managers on what retaliation is and why it is important for your organization to put practices in place to avoid this costly complaint.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Harassment Prevention, Management, Professionalism Course Level: Intermediate Seat Time: 45 Minutes

Legal Briefs™ Harassment & Discrimination: Promoting Respect and Preventing Discrimination

Harassment and discrimination are probably two of the most well known legal issues managers face. Unfortunately, they are also the two areas where managers can get themselves into the most trouble. Even with all the publicity on this topic in the media, many managers are not aware of their responsibilities regarding harassment and discrimination This course covers critical information on the things you need to be aware of in terms of how harassment and discrimination impacts you, as a manager, on a daily basis.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Discrimination, Harassment Prevention, Professionalism Course Level: Intermediate Seat Time: 35 Minutes

Mentoring 201™ The Next Steps for Success (eLearning Signature)

Mentoring 201 takes a closer look at some key elements of the mentor/mentee partnership. This course covers the following key points for a meaningful mentoring partnership: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.

Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Communication, Interpersonal Skills, Effective Leadership Course Level: Intermediate Seat Time: 30 Minutes

Let's M.E.E.T.™ to Resolve Workplace Harassment (eLearning Signature)

This course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. This allows you and your organization to stay on the “right side of the line.” As a manager, it is especially important that you respond to any incidents immediately and thoughtfully.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Inclusion / Equity / Belonging, Professionalism Course Level: Intermediate Seat Time: 20 Minutes

ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning Signature)

Unless you're a psychologist, no one really likes to deal with a difficult attitude... If we're really truthful, most of us would rather walk on hot coals before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This interactive course helps by providing a 5-step process to tackling difficult situations.

Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Emotional Intelligence, Interpersonal Skills, Effective Leadership Course Level: Foundational Seat Time: 40 Minutes

ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)

Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.

Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare Other Topics: Communication, Conflict Resolution, Emotional Intelligence, Interpersonal Skills, Effective Leadership Course Level: Foundational Seat Time: 40 Minutes

Legal Briefs™ Substance Abuse: The Manager's Role in Creating & Maintaining a Drug-free Workplace

We have a responsibility to understand and communicate to employees the organization’s policy on substance use or abuse in the workplace. This course contains critical information on the things you need to be aware of in terms of how substance use and abuse in the workplace impacts you as a manager, your employees and your organization.

Topic: Substance Abuse Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Employee Wellness, Management, Professionalism Course Level: Intermediate Seat Time: 30 Minutes

Conducting Legal Interviews™ (eLearning Signature)

Hiring employees can be an expensive and lengthy process. Managers are often in a hurry to fill vacant positions in order to maintain the productivity of their departments. They are usually so focused on getting the position filled, they may not realize they have asked an inappropriate interviewing question. Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity.

Topic: Effective (& Legal) Interviewing Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 40 Minutes

Conflict 101™ (eLearning Signature)

If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.

Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Effective Leadership, Professionalism Course Level: Foundational Seat Time: 35 Minutes

Courage 2 Coach™ - (eLearning Signature)

Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.

Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 35 - 40 Minutes

Mentoring 101™ - The Basics (eLearning Signature)

A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.

Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Communication, Interpersonal Skills, Effective Leadership Course Level: Foundational Seat Time: 20 Minutes

Smart Leadership: Conducting Legal Interviews™ (eLearning Signature)

Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity. This course is designed to educate you on how to create and ask legally defensible pre-employment questions based upon a structured behavioral based interview that will help you hire the right person and stay out of court.

Topic: Effective (& Legal) Interviewing Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 40 Minutes

Taking TIME to Lead™

As a supervisor or manager, you’re responsible for yourself and others. Your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.

Topic: Conflict Resolution Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Successfully Leading Others, Management Course Level: Intermediate Seat Time: 30 Minutes

The Oh Series™ Everyday Workplace Ethics (eLearning)

We’re all faced with making decisions every day. When making a decision that involves right & wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. It’s important to remember that our decisions can result in actions that have major consequences - for the organization, our customers and for ourselves.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Collaboration, Compliance, Conflict Resolution, Problem Resolution Course Level: Foundational Seat Time: 30 Minutes

M.E.E.T. Zero Tolerance™: Enforcing Zero Tolerance with Fairness and Respect (eLearning Course)

Enforce zero-tolerance policies with fairness and respect. Although most zero-tolerance policies seem pretty clear, when the human dynamic is added to the equation, the solution may no longer be so clear cut. This makes the manager’s job of enforcing the policy much more challenging. This course is designed to show how to enforce zero-tolerance situations at work while maintaining fairness, equity and respect for all employees.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Communication & Influencing, Conflict Resolution, Culture Commitment, Harassment Prevention, Effective Leadership, Professionalism Course Level: Intermediate Seat Time: 30 - 40 minutes

Integrity Every Day: Real Choices. Right Decisions.™ (Healthcare eLearning)

As a healthcare employee, you face situations every day where you have some real choices to make. And it’s important that you understand your responsibilities in those situations and then make the right decisions. This course is designed to help you learn how to do the right thing, for the right reasons, in the right way.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare Other Topics: Change, Compliance, Effective Leadership, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes

A.C.E. It!™ How to Solve Tough Workplace Problems (eLearning Course)

Help individuals and teams quickly confront and solve workplace problems. Use the A.C.E. Model - a set of logical and intuitive steps that enable participants to coach employees in the resolution of problems that otherwise would adversely affect productivity, morale, and job satisfaction.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Effective Leadership, Sales & Service Course Level: Foundational Seat Time: 40 Minutes

Affirmative Action: An Overview

Affirmative action plays an important role within many organizations. The purpose of affirmative action is to establish fair access to employment opportunities to create a workforce that is an accurate reflection of the demographics of the qualified available workforce in the relevant job market. Affirmative action policies and programs are tools whereby additional efforts are made to recruit, hire, and promote qualified women, minorities, and individuals with disabilities. This course provides an overview of affirmative action and it's role in diversity and EEO programs.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics Course Level: Foundational Seat Time: 30 Minutes

Another Look: Defining Respect in Healthcare™ (eLearning)

A compelling eLearning course that investigates and addresses diversity and inclusion within the healthcare industry. This program is great for new hire orientation and on-boarding. Tough issues like stereotyping and age are addressed.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Onboarding, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 40 Minutes

Bury My Heart at Conference Room B™ (eLearning Program)

Many feel they can manage, but few were born to lead! Leadership is the key! But... there is more methodology, misdirection and generalized academic babble about the concept of leadership than almost any business subject out there. This course tackles the myths of leadership!

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Successfully Leading Others, Management Course Level: Foundational Seat Time: 40 Minutes

Conflict Clock™ for Managers & Supervisors

Put the kibosh on conflict! This new eLearning course gives managers a new perspective on understanding and resolving conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.

Topic: Conflict Resolution Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Course Level: Intermediate Seat Time: 30 Minutes

Courageous Change: Succeeding in a Changing World!

Are you finding it challenging to overcome obstacles? Can you persevere during times of trial and difficulty? Almost every instance of leadership that pushes us toward progress involves change. This interactive eLearning course is geared towards managers and supervisors, helping learners quickly understand and respond to change in the workplace via the A.C.T.I.O.N. model.

Topic: Change Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Management Course Level: Intermediate Seat Time: 40 Minutes

Everybody Wins: How to Turn Conflict into Collaboration (eLearning Program)

Conflict is everywhere. It’s natural and unavoidable. Conflict is something we all deal with in one form or another every day. The problem is that many of us don’t deal with it well. It’s important to realize that conflict isn’t always a negative experience. It depends on how we view it, our own skills at handling it and our ability to deal with it.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Management, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 40 Minutes

F.A.I.R. in Action™ for Managers (eLearning)

Diversity is about understanding the unique characteristics of the various groups that make up your business environment (such as customers, managers, employees, suppliers and other stakeholders). The paradox of diversity is that sometimes people may have to be treated differently in order to be treated fairly. F.A.I.R. in Action is designed to help you recognize and respond to those similarities and differences and understand what diversity really is and when it matters most in the workplace.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Diversity Dynamics, Interpersonal Skills, Effective Leadership, Micro-Inequities/Micro-Aggressions, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 40 Minutes

Fearless Facilitation!™ How to Lead Effective Meetings (eLearning Program)

Turn ineffective meetings into highly productive sessions! Fearless Facilitators expertly foster participation and make any group session more productive.

Topic: Communication Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Communication & Influencing, Interpersonal Skills, Effective Leadership, Onboarding, Professionalism Course Level: Intermediate Seat Time: 35 Minutes

Fearless Facilitation!™ How to Lead Effective Training (eLearning Course)

Exemplary facilitators are fearless because they prepare thoroughly for training sessions, are organized to the minutest detail, respect the experiences of adult learners, attend to various learning styles, and masterfully draw out the wisdom of participants. This course will help turn ineffective training into highly productive sessions.

Topic: Effective Training Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Effective Leadership, Professionalism Course Level: Intermediate Seat Time: 35 Minutes

Generations: M.E.E.T. for Respect in the Workplace™

Minimize conflict and strengthen collaboration among all generations! This new course is designed to prepare you for working with generational differences in real-world situations. Every organization in the United States is experiencing a new set of workplace dynamics based upon the phenomenon of four generations working together—either in its own workplace or in its client, customer and supplier base.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Generational Challenges, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 45 Minutes

Get the Whole Picture™: Asking Probing Questions in a Behavioral-Based Interview

This course was created for people who are already familiar with basic behavior-based interviewing. It is an advanced workshop-format designed to significantly improve probing skills. Developed in collaboration with Dr. Paul Green, a leading industrial psychologist and behavioral-based interviewing expert, this course enables participants to identify their personal probing style and then practice five effective probing strategies.

Topic: Effective (& Legal) Interviewing Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Hiring & Recruiting, Effective Leadership, Professionalism Course Level: Advanced Seat Time: 30 Minutes

Good People, Bad Choices (eLearning Signature)

The eLearning course is a guide to ethical decision-making and provides an excellent vehicle for discussion based training that includes such topics as confidential information, gift giving, financial accountability, copyright infringement and more.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Onboarding, Professionalism Course Level: Foundational Seat Time: 40 Minutes

Human Trafficking Awareness - Hospitality Industry Overview

Human trafficking is very real issue in the United States! Traffickers often take advantage of the privacy and anonymity accessible through the hospitality industry. Hotels and motels can be especially attractive locations for all forms of trafficking. This interactive course gives an overview of human trafficking, the warning signs and how to report suspicious activity. Can be used for SB970 (California training) requirements.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Retail & Hospitality Other Topics: Communicating Safety, Workplace Safety & Awareness Course Level: Foundational Seat Time: 25 Minutes

Johnny the Bagger: A True Story of Customer Service™ (eLearning Signature)

This course focuses on how you can provide exceptional service to your customers. Exceptional service happens when it comes from the heart of each of us. And anyone, no matter who they are or what they do in the organization, can make a difference. Based on a true story, Johnny the Bagger® is designed to show an example of great customer service through the story of Johnny, the grocery bagger.

Topic: Customer Service Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Motivation, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes

Life IS a Series of Presentations™: Inspire, Inform & Influence. (eLearning Course)

The process of transmitting information from one mind to the minds of others is a very complex process. This course simplifies the process through the P.O.I.N.T. model. The model prescribes a series of steps to follow that enable participants to inspire, inform and influence others confidently and persuasively.

Topic: Communication Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication & Influencing, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 40 Minutes

Motivation: Dream it. Walk it. Believe it.™ (eLearning Signature)

While numerous books, programs and articles talk about goal setting and motivation, most people still don't know where to begin. They need a simple, real-world and practical approach they can apply to all aspects of their lives. This program delivers the approach. Using this program, employees discover what motivates them and how to use that knowledge to set individual goals.

Topic: Motivation Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Professionalism Course Level: Foundational Seat Time: 40 Minutes

Once Upon a Leader™ (eLearning Signature)

The majority of challenges calling for leadership are everyday situations in our professional and personal lives. This new eLearning course delves into these challenges and how to overcome them.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 30 Minutes

Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work - for Managers

This program for managers is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Communication, Ethics & Integrity, Harassment Prevention, Management, Professionalism Course Level: Intermediate Seat Time: 45 Minutes

Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together. (eLearning Course)

Change in the workplace today has taken on a new dimension. It is no longer just an event or an initiative, is it? Rather, it is pervasive and constant, and it impacts all of us. This course will provide you with a clear and practical strategy that will help you develop the skills to understand, respond to and navigate any change in a way that’s positive and productive for you, coworkers, customers and the organization.

Topic: Change Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Conflict Resolution, Interpersonal Skills, Effective Leadership, Onboarding, Professionalism Course Level: Intermediate Seat Time: 45 Minutes

Substance Abuse - A Real Danger™

Most people have had too much to drink at least once in their lives. Unfortunately, people don’t always recognize the danger of drinking alcohol or using drugs. In this lesson, we’ll discuss the dangers of substance abuse, the effects of different substances, factors behind substance abuse and support options available in the workplace.

Topic: Substance Abuse Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Employee Wellness, Workplace Safety & Awareness Course Level: Foundational Seat Time: 20 Minutes

The Courage to Coach™ for Retail (eLearning Signature)

The Courage to Coach™ for Retail is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance. The course will provide you with the skills necessary to directly address a common fear among managers—how to coach an employee when the employee doesn’t want to be coached.

Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Conflict Resolution, Management, Professionalism Course Level: Foundational Seat Time: 30-40 Minutes

The Extraordinary Leader™: Going from Good to Great - eLearning

In a world growing increasingly complex, there is an urgent need for leaders at every level and in every organization. The need is for leaders who are prized because of contributions they make to their organizations, the role models they present and the elevated standards of performance they set. The Extraordinary Leader is a course designed to help leaders develop competencies needed to produce extraordinary results in their organizations.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Coaching & Mentoring, Collaboration, Communication, Communication & Influencing, Interpersonal Skills, Management, Motivation, Professionalism Course Level: Intermediate Seat Time: 30 - 45 minutes

The Oh Series™ Ethics & Transparency (eLearning)

Price fixing. Bid rotation. Bribery. When we’re faced with a decision that involves right and wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. In this program, we're going to look at some examples of ethical situations that can make a person say “OH?...”

Topic: Ethics & Integrity Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Compliance, Conflict Resolution, Problem Resolution, Professionalism Course Level: Foundational Seat Time: 35 Minutes

The Oh Series™ Everyday Ethics (The Complete Series eLearning)

The complete Oh Series situations in one course! When we’re faced with a decision that involves right and wrong choices at home or at work, sometimes it's hard to figure out what's the best decision in a given situation. This complete course covers 12 tricky ethical situations that make you go... "OH?!?"

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Compliance, Conflict Resolution, Problem Resolution Course Level: Foundational Seat Time: 45 Minutes

TrainingBytes® Achieving Communication Excellence (eLearning)

Effective interpersonal skills are at the heart of every successful project, team and organization. As long as there are individuals interacting in the workplace, there is a need for sharpened communication skills to diffuse potential problems, increase productivity and accelerate results.

Topic: Communication Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Onboarding, Professionalism Course Level: Foundational Seat Time: 30 minutes

Whistleblowing and the Law

The Whistleblower Protection Act of 1989, commonly known as the WPA, is a U.S. federal law that protects federal whistleblowers who work for the government and report agency misconduct. This course provides and overview of the WPA and WPEA.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Office & General, Government Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 25 Minutes

Without Regard… (For Employees)

To avoid the high cost of workplace discrimination, organizations and their employees must know what is and isn’t discrimination, as well as what actions to take if discrimination occurs. Without Regard… is designed to be a brief but effective overview of workplace discrimination for employees - and is now in our eLearning Signature format!

Topic: Discrimination Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 40 Minutes

Writing for Business Results™ (eLearning Course)

Have you ever thought, “I wish I were a better writer’? Or perhaps, “I wish I felt more confident that my writing is effective.” Wherever you fall on the scale of writing skills, Writing for Business Results is designed for you. If you are just beginning your career and need basic help with your business writing, you will find this course presents information in a succinct, clear language.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism Course Level: Foundational Seat Time: 40 Minutes

ENOUGH!™ Sexual Harassment Situations for Discussion (eLearning)

Most of us know that we all share a responsibility for preventing sexual harassment in the workplace. But one of the challenges is recognizing it first. It's not enough to understand the legal definition alone… we have to know what sexual harassment looks like in the real world… and its consequences on each other… and the organization.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Active Bystander / Ally, Harassment Prevention, Professionalism, Workplace Civility Course Level: Foundational Seat Time: 40 Minutes

Workplace Inclusion - Navigating Through Difficult Times™ (eLearning Course)

Organizations are navigating a broad range of post-pandemic issues that span from keeping you and your customers safe to re-configuring business operations and getting things to a 'new' normal. This course is designed to provide you with practical inclusionary skills for recognizing and responding to tough situations you may face or witness within the workplace after a health scare or pandemic - as well as understanding the importance of new standards and policies (e.g. social distancing) put in place to keep the workplace safe.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Onboarding, Unconscious / Hidden Bias, Workplace Civility, Workplace Violence Prevention Course Level: Intermediate Seat Time: 40 Minutes

HIPAA - An Overview

Since its institution in 1996, The Health Insurance Portability and Accountability Act (or HIPAA) aims to prevent healthcare fraud and ensure that all ‘protected health information’ is appropriately secured and to restrict access to health data to authorized individuals. If you have access to paper records, computers, information systems, networks, technology resources, including electronic medical records, and e-mails, you must follow HIPAA security policies, procedures and guidelines.

Topic: HIPAA Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Government Other Topics: Compliance Course Level: Foundational Seat Time: 30 Minutes

The Stark Law - An Overview

The regulations known as the Stark Law were designed to prevent physicians from referring patients to entities with which they have an existing relationship and stand to benefit financially. The law applies specifically to designated health services (DHS) that are paid by Medicare (or any other Federal program). The purpose of the law is to reduce Medicare fraud where physicians were being compensated – either directly or indirectly – for the referral of patients to specific providers.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Government Course Level: Foundational Seat Time: 20 Minutes

Employee Engagement: Enhancing Your Work Culture™ (eLearning Signature)

Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. If the leaders of an organization understand the level of passion their workforce has for the job, they are a step ahead of the competition.

Topic: Management Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Team Builder or Retention Aid Course Level: Intermediate Seat Time: 40 Minutes

Smart Leadership: Tackling Poor Performance™ (eLearning Signature)

As a leader, you’ve definitely dealt with someone who has a bad attitude! Attitudes can cause some of the most challenging situations in just about any relationship. Just being around someone who complains, whines or simply doesn’t say anything can cause you to feel frustrated, angry, or even helpless. The good news is there is a process for tackling this poor performance!

Topic: Successfully Leading Others Learning Paths: Leadership, Personal Performance Type: eLearning - Signature Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Communication, Emotional Intelligence, Interpersonal Skills Course Level: Foundational Seat Time: 35 Minutes

The 3-OUT Approach to Workplace Safety (eLearning Program)

Training INCREASES our ability to take appropriate action. It gives us a greater sense of preparedness, which will help with anxiety and stress levels - especially during violent situation. It helps us prevail! This course – and the videos you will watch during the training - are very realistic. You’ll see an armed intruder, weapons fired, injuries… and fear in each character as they do correct things…and some incorrect ones… when in an armed intruder situation.

Topic: Workplace Violence Prevention Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Armed Intruder / Active Shooter, Workplace Safety & Awareness Course Level: Foundational Seat Time: 40 Minutes

I Wish My Manager Would Just...™ (eLearning)

25,000 employees can't be wrong…when it comes to knowing what managers and supervisors can do to make their workplaces more productive, efficient and rewarding. Based on candid responses gathered in a large-scale, five-year survey, this course helps managers and supervisors consider the impact—positive and negative—that their management styles have on employees. It's a refreshing and honest look at the relationship between employees and managers.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Professionalism Course Level: Foundational Seat Time: 20 minutes

Win the S.A.L.E.™ Coaching for Sales Success

Coaching is essential to the success of any employee... but when it comes to a sales person, coaching makes a profound impact on performance, attitude and service! This program helps sales managers quickly recognize and respond to common challenges/issues they face by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales teams and staff.

Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Coaching & Mentoring, Communication, Professionalism Course Level: Intermediate Seat Time: 30 Minutes