Search eLearning Library for: Management
TrainingBriefs® Understanding Behavior-Based Interviewing
New Micro-Learning! What many successful interviewers have found is that the way in which a person handled a specific situation in the past gives you valid information about how that person will approach a similar situation in the future. This is the foundation for behavior-based interviewing. Once you understand this concept, you can plan to ask the kinds of questions that will give you the information you need to make good hiring decisions.
TrainingBriefs® Unintended Ethical Dilemma - Hearsay (Managers)
More employee lawsuits are being won on grounds of retaliation than for any other reason. Remember, retaliation means “revenge.” In employment law, it involves an employer taking an adverse action against an employee who has engaged in a legal activity—an activity that the law believes is in the public interest. When your company is sued for unlawful retaliation, it doesn't matter if you're right or wrong. If you go to trial, what matters is how the situation looks to a jury.
TrainingBriefs® Workplace Confidentiality
New Micro-Learning! As a manager, you have a responsibility to safeguard employee records by ensuring that confidential information is kept in appropriate confidential files, preferably in a locked cabinet or office. Neglecting to take action to correct filing problems could open your organization up to a lawsuit.
TrainingBriefs® Workplace Privacy: Managing Expectations
New Micro-Learning! When it comes to workplace privacy, communication is key. If you manage your employees' expectations of privacy in the workplace with clear policies and procedures and clear communication, you can help prevent many misunderstandings and potential lawsuits.
TrainingBriefs® You’re Not a Team Player
Most people know that laws exist to protect employees from discrimination and harassment. However, many don't know these laws also protect employees from retaliation. That means employers cannot punish employees for making discrimination or harassment complaints or participating in workplace investigations. And punishment doesn't just mean firing or demotion: It can include other negative employment actions, from being denied a raise or transfer to a more desirable position to missing out on training or mentoring opportunities or being given an unjustified poor performance review.
Got Ethics?® A Short Term Gain (for Managers)
This eLearning course focuses on the responsibility manager’s have to be fair and consistent in counseling and disciplining individuals who violate the organization’s standards of business conduct.
Got Ethics?® Hearsay (for Managers)
This eLearning module focuses on the problem many leaders struggle with, namely, perceived retaliation against an associate who reports a violation of the organization’s Code of Conduct.
Got Ethics?® Misuse of Confidential Information
This eLearning module focuses on the appropriate ways to handle reports of violations of policy (misuse of confidential information). All reports of violations must be taken seriously and appropriate action taken in a timely manner.
Got Ethics?® Reporting Ethical Concerns (for Managers)
This eLearning module focuses on a problem many leaders struggle with. Namely, ensuring that their subordinates/direct reports have faith in the system of reporting ethical violations.
Got Leadership?® Listening to Your Employees
This course reinforces the concept that taking employee views into consideration does not mean you will always do what your employees want. You may at times make some unpopular decisions. The key is to take the time to talk to your employees and truly take their opinions into consideration before you make your decision.
Got Leadership?™ Coaching - An Overview
Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. This course introduces concepts to help you excel in the necessary interpersonal skills to excel in coaching your employees.
Got Leadership?™ Coaching the High Performing Employee
Coaching a high-performing employee is one of the most enjoyable aspects of being a leader. It requires sensitivity or it can become like walking the razors edge between encouraging them to do more and pushing them too far. By the end of this course, you will understand your role as a coach of a high performing employee and identify the strategies to help a high performer be even more productive.
Got Leadership?™ Dealing with Attendance Issues
This course emphasizes the role of coaching in creating successful outcomes when dealing with employee attendance issues. You will learn that making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.
Got Leadership?™ Dealing with Attitude Issues
Dealing with attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. This course will help managers deal with negative attitudes and create positive outcomes for all.
Got Leadership?™ Retaliation Clues and Cues
Being a leader means many things. One important role you have is that employees look to you for guidance. Your attitude, actions, and words impact your organization’s environment and represent your organization’s values. By the end of this course, you will be able to identify and react appropriately to retaliation as well as create a safe environment for employees.
Got Leadership?™ Taking Personal Responsibility
As a professional in today’s workplace, you are expected to deliver results and work effectively with others, regardless of obstacles you may discover. Not always an easy task! In this course, you'll learn one of the most important lessons for career success – taking personal responsibility for your actions and behaviors on the job.
Got Performance?® Team Dynamics for Managers
Your success as a manager will depend a great deal on your ability to navigate through issues of team dynamics and help your people work together effectively. By the end of this course, you will be able to identify common challenges and reactions to changes in team personnel and the strategies to help a team adapt to change.
Keeping Your Workplace Free from Harassment and Discrimination
Harassment in the workplace is a serious matter. It can cause organizations to lose good employees, incur litigation costs, and possibly violate laws against discrimination. For both employees and managers, this course covers harassment, bullying and discrimination prevention.
Managing Generation Y: Leading Our Future™ - Advantage eLearning
There are now four generations in the work place. Each generation thinks, votes, buys, communicates, and interacts differently. This eLearning course teaches managers how to communicate, coach, and lead Generation Y employees, the largest generation of people entering our workforce.
SafetyBytes® - Common Pallet Mover Hazards
Anywhere there is a pallet, you can bet a pallet mover was used to move it. In this SafetyBytes® session, We will discuss the variety of hazard you’ll encounter in the workplace when using this equipment.