eLearning Library (270 Courses)

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the TAG® library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. TAG® licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Classics 106 courses

TrainingBriefs® 344 courses

LearningBytes® 133 courses

Advantage 33 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

Results for Topic: Leadership

An Employee with Hygiene Problems (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! What do you do about an employee with body odor, bad breath, or who appears unclean? There are four steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Leading, Problem Resolution Course Level: Intermediate Seat Time: 15 Minutes

Anger at a Lower-Than-Expected Raise (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee complains to you that their raise was less than expected. What do you do? There are four steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Conflict Resolution, Leading, Problem Resolution Course Level: Intermediate Seat Time: 15 Minutes

Communicating Plans for Change (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! Communicating plans for change in the workplace is no longer just an event or an initiative. What do you think? There are three steps you can take.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Professionalism, Leading, Problem Resolution Course Level: Intermediate Seat Time: 15 Minutes

Employee Suspected of Substance Abuse (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You're a manager or supervisor and suspect one of your employees has a drinking problem - but you don't have definite proof. What do you do? This interactive resource walks you through the situation. Step-by-step dialogue and resources help ensure you tackle the tough situation effectively and correctly.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Leading, Problem Resolution, Employee Wellness, Substance Abuse Course Level: Intermediate Seat Time: 15 Minutes

Employee Terminated Due to Downsizing (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who is being terminated due to downsizing. What do you do? There are four steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Leading, Problem Resolution Course Level: Intermediate Seat Time: 15 Minutes

How to Solve Conflict Between Employees (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employees with solving conflict. What do you do? There are five steps you can take to help the situation.

Topic: Conflict Resolution Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Professionalism, Leading, Problem Resolution Course Level: Intermediate

Termination Due to Poor Performance (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who is being terminated for poor performance. What do you do? There are four steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Leading, Problem Resolution Course Level: Intermediate Seat Time: 15 Minutes

TrainingBriefs® Interview Preparation

When preparing to interview candidates, it’s important to ask questions that will help you evaluate capabilities, commitment and chemistry. This course helps you think about how you currently prepare for an interview and asks - what could you change to make your interviewing more effective?

Topic: Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Foundational Seat Time: 8 Minutes

TrainingBriefs® Interviewing: Probing Techniques

During an interview, when a candidate's answer is a generality, self-promotional, not behavioral, isn’t complete or the candidate’s non-verbals don’t match what the candidate is saying, follow-up with behavioral probes to draw out more information. You discover that the specifics the candidate gives can be linked to job requirements.

Topic: Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Management Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® Responding and Resolving

Recognizing retaliation is an important step in helping to maintain a culture of respect, trust and compliance. But it's only the first step. We also need to know how to respond to and resolve situations before they spiral out of control. And, to be honest, that can seem pretty challenging at times.

Topic: Retaliation / Reprisal Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Learning Reinforcement Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Unintended Ethical Dilemma - Hearsay (Managers)

More employee lawsuits are being won on grounds of retaliation than for any other reason. Remember, retaliation means “revenge.” In employment law, it involves an employer taking an adverse action against an employee who has engaged in a legal activity—an activity that the law believes is in the public interest. When your company is sued for unlawful retaliation, it doesn't matter if you're right or wrong. If you go to trial, what matters is how the situation looks to a jury.

Topic: Retaliation / Reprisal Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Ethics & Integrity, Management Course Level: Foundational Seat Time: 8 Minutes

I Wish My Manager Would Just...™ (eLearning)

25,000 employees can't be wrong…when it comes to knowing what managers and supervisors can do to make their workplaces more productive, efficient and rewarding. Based on candid responses gathered in a large-scale, five-year survey, this course helps managers and supervisors consider the impact—positive and negative—that their management styles have on employees. It's a refreshing and honest look at the relationship between employees and managers.

Topic: Leadership Learning Path: Leadership Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Professionalism Course Level: Foundational Seat Time: 20 minutes

TrainingBriefs® Accepting Your New Role

New Micro-Learning! Being a manager, supervisor or team leader can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. In especially challenging times, keep in mind that you were selected because of your skills and potential that people higher up in the organization recognize in you.

Topic: Leading Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Leadership, Management, Learning Reinforcement Course Level: Foundational Seat Time: 9 Minutes

TrainingBriefs® Communicating with Difficult Employees

New Micro-Learning! In conversations with employees that may be somewhat challenging, it’s important for you to have some strong communication skills. Asking good questions is one such skill. Communicating with an employee who may be defensive requires you to model an open, questioning stance - we can call it the learning stance.

Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Integrity in Hiring

Updated! As a manager, we are ethically bound to oversee the recruitment and hiring process with honesty, consistency and objectivity. This course looks at a specific hiring example and spends some time talking about what you should do in this situation making sure you always act with integrity.

Topic: Hiring & Recruiting Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Ethics & Integrity, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes

Got Performance?® When Policies and Service Collide

As employees who serve customers, it is certain that you will experience situations in which your customer is not happy. How you react in these situations impacts the perception the customer has about the level of service he or she is experiencing. This course shares strategies for providing customer service in tricky situations, whether it be a reaction to a policy or dealing with an irate customer.

Topic: Customer Service Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Sales & Service, Professionalism Course Level: Intermediate Seat Time: 14 Minutes

LearningBytes® Accentuate the Positive™

The key to getting great results is to pay more attention to what's going right; rather than what's going wrong. And that's a big part of what we like to call accentuating the positive.

Topic: Motivation Learning Paths: Leadership, Personal Performance Type: eLearning - LearningBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Interpersonal Skills, Leadership, Energizer, Team Builder Course Level: Foundational Seat Time: 10 Minutes

Documentation & Progressive Discipline™ Leveraging the Power of FOSA

If you're a manager, you already know that disciplining employees is one of the most difficult parts of your job. But, documenting performance is essential in correcting performance problems and protecting yourself as a manager. This interactive course provides steps to ensure solid, consistent documentation procedures throughout your company. Using the FOSA method, managers will possess the tools to effectively and legally address performance issues.

Topic: Employee Documentation Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Advantage Plus Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 50 Minutes

More Than a Gut Feeling™ Overview (Manufacturing)

Based on the world-wide best-seller, this course uses the More Than a Gut Feeling concepts and models in a manufacturing environment. This fast-paced course will empower and increase understanding that the single best predictor of future job performance is past job behavior. Learners will also realize that their task in the hiring interview is to gather the kinds of information that will enable them to hire people who will be successful in their jobs.

Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: eLearning - Classics Suggested Industry Usage: Industrial & Manufacturing Other Topics: Interpersonal Skills, Management, Leading, Interviewing Course Level: Intermediate Seat Time: 35 Minutes

Legal Briefs™ Family and Medical Leave Act

The Family and Medical Leave Act (FMLA) provides employees with health problems and family challenges the opportunity to deal with those issues without having to worry about the impact on their careers. Managers and organizations need to be aware of the purpose and benefits of the FMLA and make sure they are correctly communicating and interpreting the law to employees.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classics Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Leadership, Management, New Supervisor Course Level: Intermediate Seat Time: 35 Minutes