eLearning Library (231 Courses)

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the TAG® library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. TAG® licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Classics 106 courses

TrainingBriefs® 347 courses

LearningBytes® 133 courses

Advantage 33 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

Results for Topic: Communication

Win the S.A.L.E.™: Putting it All Together

Designed for service and support professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

eLearning - Classics Personal Performance Sales & Service, Communication, Selling, Communication & Influencing Foundational 35 Minutes

Writing for Business Results™

Have you ever thought, “I wish I were a better writer’? Or perhaps, “I wish I felt more confident that my writing is effective.” Wherever you fall on the scale of writing skills, Writing for Business Results is designed for you. If you are just beginning your career and need basic help with your business writing, you will find this course presents information in a succinct, clear language.

eLearning - Classics Personal Performance Interpersonal Skills, Communication, Professionalism Foundational 40 Minutes

TrainingBriefs® Being Cooperative and Respectful

New Micro-Learning! Excelling at work doesn’t simply mean you should be good at what you do, but how professionally you conduct yourself in a team. In this course you'll learn about three ways you can be cooperative and respectful in the workplace; building relationships, sharing the credit and keeping your manager informed.

eLearning - TrainingBriefs® Personal Performance Professionalism, Communication, Interpersonal Skills Foundational 5 Minutes

TrainingBriefs® Being Positive and Proactive

New Micro-Learning! Excelling at work doesn’t simply mean you should be good at what you do, but how professionally you conduct yourself in a team. The course takes a look at the concept of being positive and proactive in all that you do.

eLearning - TrainingBriefs® Personal Performance Professionalism, Communication, Interpersonal Skills Foundational 6 Minutes

TrainingBriefs® Beware of Personal Opinions

New Micro-Learning! In the workplace, we need to understand how controversial issues outside of the organization can affect internal working relationships and productivity when we start voicing our personal opinions in the midst of a culturally diverse workforce.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Respect, Communication, Management, Inclusion & Equity Foundational 5 Minutes

TrainingBriefs® Change Resiliency

New Micro-Learning! The basic truth is that change is constant. Sometimes it seems so much is changing, that we may get to the point of not even noticing many of the changes. Then… something happens that brings it to our attention. Other times, change seems jarring. It creates what feels like a huge obstacle falling into our life and way of doing things.

eLearning - TrainingBriefs® Personal Performance Change, Communication, Interpersonal Skills, Learning Reinforcement Foundational 7 Minutes

TrainingBriefs® Coaching Basics

New Micro-Learning! Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. You have to excel in the necessary interpersonal skills while at the same time follow a process. You need to engage your employee in recognizing and solving the current problem. And, you need to help develop his or hers own problem-solving capabilities.

eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Communication, Leadership, Professionalism Foundational 5 Minutes

TrainingBriefs® Coaching Overview

New Micro-Learning! Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. You have to excel in the necessary interpersonal skills while at the same time follow a process.

eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Communication, Learning Reinforcement Intermediate 5 Minutes

TrainingBriefs® Coaching the High Performer

New Micro-Learning! Coaching a high-performing employee is one of the most enjoyable aspects of being a leader. But, it requires sensitivity or it can become like walking the razors edge between encouraging them to do more and pushing them too far.

eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism, Learning Reinforcement Foundational 5 Minutes

TrainingBriefs® Consequences of Exclusive Behavior

New Micro-Learning! When employees feel left out, it impacts everyone in the workplace. Employees fail to work together, they miss work more frequently, and they eventually may choose to find employment elsewhere.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Diversity Dynamics, Communication, Professionalism, Inclusion & Equity, Respect, Learning Reinforcement Intermediate 5 Minutes

TrainingBriefs® Coworkers Are Customers, Too!

New Micro-Learning! When it comes to customer service during the workday, it’s best to remember that we are ALL responsible for customer service. Our internal customers – members of our department or other departments – are just as important as our external customers.

eLearning - TrainingBriefs® Personal Performance Customer Service, Communication, Professionalism, Learning Reinforcement Foundational 5 Minutes

TrainingBriefs® Difficult Performance Appraisals

The performance appraisal is one action tool that helps facilitate communication. It helps establish goals, it allows you to exchange feedback, and it is an excellent opportunity to revisit position expectations. Knowing how to navigate through a difficult performance appraisal is very beneficial in keeping “good” employees, identifying areas of opportunity, and redirecting employees who could improve in some areas such arriving late to work, missing deadlines, or displaying a negative attitude.

eLearning - TrainingBriefs® Leadership Assessing Performance, Communication, Professionalism Intermediate 5 Minutes

TrainingBriefs® Diffusing Customer Emotions

New Micro-Learning! Calming a frustrated customer requires strong interpersonal skills. First you must be a good listener with the rapport building skills and empathy necessary to influence others. Next you must be a proactive problem-solver. Last, but definitely not least, you must maintain a positive attitude.

eLearning - TrainingBriefs® Personal Performance Customer Service, Communication, Sales & Service, Professionalism Foundational 5 Minutes

TrainingBriefs® Embracing Feedback

New Micro-Learning! Diversity is a fact of life in today’s workplace. Which means we need to be able to recognize and respond to those similarities and differences and make better decisions based on those understandings. In this short course, we’ll explore the importance of providing accurate feedback to our direct reports - and being open their insights.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Respect, Communication, Management Foundational 7 Minutes

TrainingBriefs® Exploring Our Filters

New Micro-Learning! How we communicate and how effectively we communicate has to do with a lot more than just mastering language. In addition to the varied ways of sending communication, each person receives it via various different filters... filters we all have.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Diversity Dynamics, Communication, Inclusion & Equity, Respect Foundational 5 minutes

TrainingBriefs® Handling Integrity Moments

New Micro-Learning! An integrity moment is any time an opportunity presents itself for you to make a choice that displays integrity or shows an example of integrity for others. This course outlines a process to guide your responses in order to build a culture of both honesty and trust in your organization.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Communication, Leadership, Professionalism Foundational 6 Minutes

TrainingBriefs® Holding Others Accountable for Retaliation

New MicroLearning! To demonstrate your commitment to the organization’s culture of integrity, you must consistently hold employees accountable for their actions. You should expect everyone in the workplace to have that same commitment to compliance. Finally, managers need to hold one another to the same standards as everyone else… with NO exceptions.

eLearning - TrainingBriefs® Ethics & Compliance, Leadership Compliance, Communication, Harassment Prevention, Management, Professionalism Intermediate 6 Minutes

TrainingBriefs® Integrity Action Steps for Managers

New Micro-Learning! Integrity is everyone’s responsibility. By doing your part to build a business culture of high integrity, you can achieve greater personal job satisfaction and help others to do the same. As a leader, you have a responsibility to promote a culture of integrity in your organization. It starts with your own behavior and by showing your employees that ethical conduct is important. Integrity happens when you make it safe for employees to speak up and prevent retaliation against anyone who does.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Communication, Management, Professionalism, Leading Foundational 6 Minutes

TrainingBriefs® It’s A Free Country, Right?

New Micro-Learning! This course takes a look at how the First Amendment Free Speech Right applies differently at work than in public. You will observe the reactions among coworkers when one of them starts playing music that the others find offensive. As you work through the course, ask yourself, could a conversation like this impact the employees ability to work together?

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Communication, Professionalism, Discrimination Foundational 5 Minutes

TrainingBriefs® Leveraging the Power of Emotional Intelligence

New Micro-Learning! Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).

eLearning - TrainingBriefs® Leadership, Personal Performance Collaboration, Communication, Leadership, Management, Emotional Intelligence Intermediate 7 Minutes