Search eLearning Library for: Courage 2 Coach™
Courage 2 Coach™ - (eLearning Signature)
Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.
eLearning - Signature Leadership, Personal Performance Coaching & Mentoring, Change, Communication, Interpersonal Skills, Management, Professionalism Foundational 35 - 40 Minutes
TrainingBriefs® Behaviors to Improve Customer Service
New Micro-Learning! Great customer service means putting your heart into everything you do. It’s about making customers feel valued. It’s caring… plain and simple. We all must take an active role in creating a customer-centric workplace.
eLearning - TrainingBriefs® Personal Performance Customer Service, Interpersonal Skills, Learning Reinforcement, Professionalism, Sales & Service Foundational 5 Minutes
TrainingBriefs® Coaching Basics
New Micro-Learning! Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. You have to excel in the necessary interpersonal skills while at the same time follow a process. You need to engage your employee in recognizing and solving the current problem. And, you need to help develop his or hers own problem-solving capabilities.
eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Communication, Effective Leadership, Professionalism Foundational 5 Minutes
TrainingBriefs® Coaching Overview
New Micro-Learning! Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. You have to excel in the necessary interpersonal skills while at the same time follow a process.
eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Communication, Learning Reinforcement Intermediate 5 Minutes
TrainingBriefs® Solving Attendance Issues
New Micro-Learning! Solving an attendance problem requires not only building trust with employees, but also holding them accountable. Motivating employees to conform to organizational standards works best when they play a part in developing a solution. This course gives you a process for dealing with attendance issues.
eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Communication, Professionalism Foundational 6 Minutes
TrainingBriefs® The Impact of Negative Attitudes
New Micro-Learning! Dealing with attitude issues is a common problem for managers. Negative attitudes not only impact the company’s bottom line performance, but co-workers, the culture, the company, and customers as well.
eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Communication, Effective Leadership, Learning Reinforcement, Management Foundational 7 Minutes
Got Leadership?™ Coaching - An Overview
Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. This course introduces concepts to help you excel in the necessary interpersonal skills to excel in coaching your employees.
eLearning - LearningBytes® Leadership Coaching & Mentoring, Communication, Effective Leadership, Management, New Supervisor, Personal Improvement Foundational 14 Minutes
Courage 2 Coach™: An Advantage eLearning Course
A big part of being a manager or supervisor is dealing with tough employee situations. Sometimes it just seems easier to ignore the problem, rather than take the time and courage to confront the situation and get the employee back on track. Courage 2 Coach™ outlines a specific four-step process for coaching that will work in any employee performance situation.
eLearning - Advantage Leadership, Personal Performance Coaching & Mentoring, Change, Communication, Professionalism Intermediate 45 Minutes