Search eLearning Library for: Government
TrainingBriefs® Gender Respect
Now in Spanish and Portugese! All employees must be willing to take personal responsibility for creating a respectful, productive work environment. Doing so leads to a high performing organization where people are valued for their talents and abilities. Creating a respectful workplace includes respecting the opposite sex.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Respect / Respectfulness, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Professionalism Foundational 6 Minutes
TrainingBriefs® Generational Diversity: Age Does Matter
New Micro-Learning! Managing across generational lines can be challenging for a manager of ANY generation. Our ability to do it well can make huge differences in our organization's ability to recruit and retain talented people, increase productivity and create and maintain a respectful workplace.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Generational Challenges, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Intermediate 6 Minutes
TrainingBriefs® Generational Diversity: Work Styles
New Micro-Learning! Different work styles are major source of conflict and frustration between the generations. Each generation has different viewpoints toward the workplace. Working on a team that is comprised of different generations really creates challenge when the group has to tackle a common problem or project.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Generational Challenges, Collaboration, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Teamwork Foundational 7 Minutes
TrainingBriefs® Generations in the Workplace - Feeling Valued
New Micro-Learning! We are all shaped by our life experiences, people who have similar life experiences tend to think and respond to situations more similarly than others who didn’t share those experiences. At the heart of most of the conflict and misunderstanding that develops between employees of different generations are communication styles and core motivations, and sometimes, the reluctance to change.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Generational Challenges, Diversity Dynamics, Teamwork, Unconscious / Hidden Bias Foundational 9 Minutes
TrainingBriefs® Holding Others Accountable for Retaliation
New MicroLearning! To demonstrate your commitment to the organization’s culture of integrity, you must consistently hold employees accountable for their actions. You should expect everyone in the workplace to have that same commitment to compliance. Finally, managers need to hold one another to the same standards as everyone else… with NO exceptions.
eLearning - TrainingBriefs® Ethics & Compliance, Leadership Compliance, Communication, Harassment Prevention, Management, Professionalism Intermediate 6 Minutes
TrainingBriefs® Humor Gone Wrong
New Micro-Learning! We all like to have fun at work. But playing off stereotypes - even when it's intended as "just a joke" - isn't everybody's idea of fun. It could be seen as ridicule, which nobody likes. And if it happens a lot, it could create a hostile environment, which nobody wants.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Inclusion / Equity / Belonging Foundational 4 Minutes
TrainingBriefs® Hurtful Conversations
New Micro-Learning! Insensitive remarks about an overweight co-worker can lead to the perception of harassment. Discussions with co-workers that ridicule or disrespect anyone because of a protected class status can be offensive and lead to an accusation of discriminatory harassment.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Discrimination, Professionalism Foundational 5 Minutes
TrainingBriefs® I Am Being Harassed!
New Micro-Learning! Sexual harassment is still a very real workplace issue. And... as you know by now, sexual harassment is illegal and is prohibited by law. Sexual harassment can be committed by a person of any gender, and it can occur between people of the same or different gender.
eLearning - TrainingBriefs® Ethics & Compliance Sexual Harassment, Learning Reinforcement Foundational 5 Minutes
TrainingBriefs® Identifying Career Paths
New Micro-Learning! Mentoring is a powerful tool for building success. A key part of your conversations with your mentee involves diving more deeply into their future career paths. By this time, you’ve already looked at the big picture of where your mentee would like to be in the years ahead. In this program, we will look at some examples of what you might want to recommend depending on the situation.
eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Effective Leadership, Professionalism Foundational 5 Minutes
TrainingBriefs® Illegal Harassment
New Micro-Learning! Harassment is unwelcome conduct that is based on race, color, religion, sex, gender identity, national origin, age, disability, or genetic information. This module will take a look at what you can do as a manager and as an organization to prevent such behavior.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Learning Reinforcement, Management Intermediate 6 Minutes
TrainingBriefs® Inclusion Is for Everybody
New Micro-Learning! Over the last 30 years or so, we've paid a lot of attention to overcoming the past exclusion of women and minorities in the workplace. But we don't give a lot of thought as to how those changes have affected white men. It's easy to see how the focus on minorities and women has caused many white men to worry about discrimination. And sometimes those concerns were justified by inappropriate actions taken to meet hiring goals.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Workplace Civility Intermediate 5 Minutes
TrainingBriefs® Integrity Action Steps for Managers
New Micro-Learning! Integrity is everyone’s responsibility. By doing your part to build a business culture of high integrity, you can achieve greater personal job satisfaction and help others to do the same. As a leader, you have a responsibility to promote a culture of integrity in your organization. It starts with your own behavior and by showing your employees that ethical conduct is important. Integrity happens when you make it safe for employees to speak up and prevent retaliation against anyone who does.
eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Communication, Successfully Leading Others, Management, Professionalism Foundational 6 Minutes
TrainingBriefs® Interviewing: Clarifying Actions & Outcomes
New Micro-Learning! In a behavior-based interview this is achieved by using a structured interview that organizes questions under job skills, or competencies. The clarifying actions and outcomes strategy should be used when a candidate provides an answer that involves team effort or uses the word “we.” Asking for clarification on specific actions that the candidate had taken and the outcomes or results of those actions is important for getting the whole picture.
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Effective Leadership Foundational 6 Minutes
TrainingBriefs® Keeping Complaints Confidential
Most people know that laws exist to protect employees from discrimination and harassment. However, many don't know these laws also protect employees from retaliation. Employees can retaliate against other employees - you don't have to be a manager to retaliate. In fact anyone who is aware of the protected activity can commit retaliation. And anyone who engages in a protected activity can be the target of retaliation; even managers can be subjected to retaliation if they've engaged in a protected activity.
eLearning - TrainingBriefs® Ethics & Compliance Retaliation / Reprisal, Compliance, Management, Professionalism Foundational 6 Minutes
TrainingBriefs® Keeping Diverse Candidates
New Micro-Learning! Now that you have made that new hire, how do you ensure they stay on the team? This course will take a look at the leadership steps you must take as you onboard your new hire so they feel included and set for success.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Coaching & Mentoring, Inclusion / Equity / Belonging, Effective Leadership, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® Kindness Matters
Traditionally, kindness has often been considered a weakness in the world of business. Everyone knows you can’t be successful climbing the corporate ladder by being touchy-feely or… even nice, right! Fortunately, being kind has nothing to do with being weak… actually… it has everything to do with strength!
eLearning - TrainingBriefs® Personal Performance Workplace Civility, Collaboration, Communication & Influencing, Culture Commitment, Customer Service, Interpersonal Skills, Learning Reinforcement, Professionalism Foundational 5 Minutes
TrainingBriefs® Lack of Commitment
Getting people to care when they think something is no big deal or when they just don’t seem to have any sense of urgency can be a challenge. This course takes a look at the impacts an individual has on the rest of his or her co-workers when they display a lack of commitment to the team and the organization.
eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Successfully Leading Others, Management Foundational 6 Minutes
TrainingBriefs® Leading Is A Commitment
New Micro-Learning! You won't become a leader because it's logical that you do, or because the company demands that you become a leader, or because it's a new way to get you people to work harder. Forget it! Leadership is too big a commitment, and too big a change from the way you’re used to working. You will only become a leader if you are first convinced it's in your personal best interests to do so.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Effective Leadership, Management Intermediate 5 Minutes
TrainingBriefs® Let’s M.E.E.T.™ to Resolve Issues
New Micro-Learning! It's up to us to take advantage of our differences to help make us more productive and more successful. To do that, we have to make an effort to recognize and respond to situations where coworkers or customers don't feel respected. It’s not easy but it’s certainly worth the effort.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Personal Performance Conflict Resolution, Inclusion / Equity / Belonging, Respect / Respectfulness Foundational 8 Minutes
TrainingBriefs® Leveraging the Power of Emotional Intelligence
Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).
eLearning - TrainingBriefs® Leadership, Personal Performance Collaboration, Communication, Emotional Intelligence, Effective Leadership, Management Intermediate 7 Minutes
TrainingBriefs® Motivating Employees to Care
New Micro-Learning! When an employee doesn’t seem to care about their job, it’s easy to make assumptions about why he or she might be acting that way. The problem is, you could be way off base and your actions could end up making the problem worse!
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Professionalism Foundational 5 Minutes
TrainingBriefs® Protecting Confidentiality in an Investigation
New Micro-Learning! Harassment, discrimination and other inappropriate behaviors are serious issues that must be dealt with. Accusations, right or wrong, can also have a devastating effect on a person's career, reputation in their community and relationships with other co-workers - and because of that, they can lead to lawsuits. It's up to you as the manager to get the facts, and it's also up to you to make sure those facts remain as confidential as possible.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Effective Leadership, Management Foundational 5 Minutes
TrainingBriefs® Putting It All on the Table
As a manager or supervisor, you tackle multiple priorities and shifting deadlines on a daily basis. How you respond to your team may or may not be your best example of good leadership skills. This course is designed to give you the opportunity to step back and take a look at how you might be interacting with your direct reports.
eLearning - TrainingBriefs® Leadership Professionalism, Communication, Interpersonal Skills, Management Foundational 7 Minutes
TrainingBriefs® Redirection
Discipline should be a last resort. It’s negative and often leads to separation. Redirecting behavior is positive, forward-thinking, and often leads to success. Before you give a reprimand—think! In many cases an employee needs to be redirected rather than reprimanded.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Effective Leadership, Management Foundational 5 minutes
TrainingBriefs® Responding and Resolving
Recognizing retaliation is an important step in helping to maintain a culture of respect, trust and compliance. But it's only the first step. We also need to know how to respond to and resolve situations before they spiral out of control. And, to be honest, that can seem pretty challenging at times.
eLearning - TrainingBriefs® Ethics & Compliance, Leadership Retaliation / Reprisal, Compliance, Learning Reinforcement, Management Foundational 6 Minutes
TrainingBriefs® Retaliation: Protected Activities
New Micro-Learning! When an employee makes a complaint against us, our first reaction is often to get mad and defensive— especially when they didn't come to us first. That's only natural. We're human. But, as managers, we have to control our emotions, treat the employee professionally and with respect. And we have to ensure that our actions don't lead to claims of retaliation.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management, Professionalism Foundational 6 Minutes
TrainingBriefs® Selecting Diverse Candidates
New Micro-Learning! Do you find yourself cutting corners when it comes to selecting team members? Meaning... do you find yourself taking the easy way out by just selecting team members who are more like the existing team members or yourself? If you answered yes to either of these questions, you may be losing out on new insights and ideas that could maximize your team performance and organizations bottom line.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Hiring & Recruiting, Diversity Dynamics, Inclusion / Equity / Belonging, Management, Teamwork Foundational 5 Minutes
TrainingBriefs® Serving the Customer
New Micro-Learning! Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long.
eLearning - TrainingBriefs® Personal Performance Customer Service, Communication, Interpersonal Skills Intermediate 5 Minutes
TrainingBriefs® Solving Attendance Issues
New Micro-Learning! Solving an attendance problem requires not only building trust with employees, but also holding them accountable. Motivating employees to conform to organizational standards works best when they play a part in developing a solution. This course gives you a process for dealing with attendance issues.
eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Communication, Professionalism Foundational 6 Minutes
TrainingBriefs® Strive for Extraordinary
New Micro-Learning! To be an extraordinary leader, we cannot be in the mindset of how do I go from bad to good or from good to a little bit better. We need to be in the mindset of how do I get from good to great because it is great leaders that make an overwhelming difference.
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Effective Leadership, Management Intermediate 6 Minutes
TrainingBriefs® Substance Abuse - Appropriate Action
New Micro-Learning! Have you ever wondered what the appropriate action may be if you suspect an employee is having performance or conduct issues because of alcohol abuse? After all, if alcoholism is a disease, isn’t it covered under the ADA? Should I do anything? As you will learn in this lesson that there are definitive steps you can and should take.
eLearning - TrainingBriefs® Ethics & Compliance Substance Abuse, Compliance, Management Intermediate 5 Minutes
TrainingBriefs® Substance Abuse - Intervention
New Micro-Learning! Some managers find it daunting when they need to address an employee’s poor performance on the job due drug or alcohol abuse. If you find yourself in this situation, just keep in mind that accusing someone is always the wrong way to go. Don’t try to diagnose—don’t moralize. In fact, don’t focus on drugs or alcohol at all. Only discuss performance and conduct.
eLearning - TrainingBriefs® Ethics & Compliance Substance Abuse, Compliance, Management, Substance Abuse Intermediate 5 Minutes
TrainingBriefs® Substance Abuse - Staying Focused on the Issue
New Micro-Learning! One of the challenges of dealing with a substances abuse situation, especially for the inexperienced, is staying focused on the issue. Emotions tend to run high and it can be easy to get sidetracked. In this course, you'll learn about the things you can do to ensure your meeting stays focused on the issue.
eLearning - TrainingBriefs® Ethics & Compliance Substance Abuse, Compliance, Management Intermediate 5 Minutes
TrainingBriefs® Substance Abuse - Suspicion/Detection
New Micro-Learning! As managers, we have a responsibility to understand and communicate the organization’s policy on substance abuse or use in the workplace to employees. Let’s face it—the last thing any manager, supervisor or organization wants to deal with is a lawsuit regarding substance use or abuse in the workplace.
eLearning - TrainingBriefs® Ethics & Compliance, Workplace Safety Substance Abuse, Compliance, Management, Professionalism, Workplace Safety & Awareness Intermediate 7 Minutes
TrainingBriefs® Substance Abuse - Testing
New Micro-Learning! Drug testing can be a valuable, and sometimes legally required, tool for hiring as well as maintaining a drug free workplace environment. Employees often wonder if such practices were really legal, especially when they get the results. What do you think?
eLearning - TrainingBriefs® Ethics & Compliance Substance Abuse, Compliance, Management Intermediate 5 Minutes
TrainingBriefs® The ADA - Determining Qualifications
New Micro-Learning! As a manager, have you ever asked yourself “If this person is qualified for the job, does that mean I automatically have to put him or her at the top of the list because they have a disability? This course takes a closer look at answering this question as well as other hiring practices under the ADA.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The ADA - Questions About Hiring
New Micro-Learning! As a manager, have you ever asked yourself “How does the ADA affect me when in comes to hiring people?” Remember, essential function is generally defined, as one of the fundamental duties of the job related to the reason the job exists. In this course, we’ll take a closer look at essential function and how it affects you under the ADA.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Hiring & Recruiting, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The ADA - Questions About Performance Issues
New Micro-Learning! As a manager, have you ever asked yourself “Is there something special I should do, in terms of the ADA, to deal with this performance issue?” This course will take a closer look at performance issues with employees with disabilities.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The ADA - Reasonable Accommodations
New Micro-Learning! As a manager, have you ever asked yourself “What is this reasonable accommodation thing? In this course, we’ll take a closer look at answering that question and what reasonable accommodation means to you in the workplace under the ADA.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The FMLA - An Overview
New Micro-Learning! The Family and Medical Leave Act, or FMLA, was signed into law in 1993 with the intent of balancing the demands of the workplace with the needs of families. This course takes a look at the overall purpose of the FMLA and how it impacts you and your organization.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The FMLA - What Qualifies for Leave
New Micro-Learning! Managers often find themselves questioning if an employee’s condition really qualifies for FMLA leave. This is a mistake, as that should always be left to the experts. This course takes a closer look and what qualifies for FMLA leave and for how long.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The FMLA – Returning to Work
New Micro-Learning! Managers may feel tempted to call an employee back to work who has been on FMLA leave. Maybe the manager was extremely short handed or, maybe the manager felt the employee was “milking” the system. In either case, doing so is illegal.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes
TrainingBriefs® The Negative Impact of Unconscious Bias (Managers)
New Micro-Learning! Bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group. By being self-aware and willing to engage with others when bias is unintentionally implied or expressed, we can better resolve problems and promote more effective working relationships.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Diversity Dynamics, Inclusion / Equity / Belonging, Management Foundational 6 Minutes
TrainingBriefs® The Resilient Leader
New Micro-Learning! Resilient leaders recover quickly from failures and merely look at them as temporary setbacks. They maintain a positive attitude and a strong sense of opportunity during periods of turbulence. When faced with uncertainty, resilient leaders find ways to move forward and avoid getting stuck.
eLearning - TrainingBriefs® Leadership Effective Leadership, Management Foundational 5 Minutes
TrainingBriefs® Understanding Behavior-Based Interviewing
New Micro-Learning! What many successful interviewers have found is that the way in which a person handled a specific situation in the past gives you valid information about how that person will approach a similar situation in the future. This is the foundation for behavior-based interviewing. Once you understand this concept, you can plan to ask the kinds of questions that will give you the information you need to make good hiring decisions.
eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Management Intermediate 8 Minutes
TrainingBriefs® Understanding Decision-Making Styles
New Micro-Learning! Making decisions. It’s a part of your life, every day. Deciding what to wear to work in the morning, what to eat for dinner, and whether to walk up the stairs or take the escalator are some of the easier decisions to make during a typical day. On the other hand, when it comes to making decisions at work that involve other people, your decision is dependent on a variety of perspectives, including your hierarchical or equality decision making style.
eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Inclusion / Equity / Belonging, Respect / Respectfulness, Teamwork Intermediate 10 Minutes
TrainingBriefs® Understanding Millennials
New Micro-Learning! Millennials share some characteristics that set them apart. Understanding how these core characteristics influence their behavior and who they are will help you recruit, engage, and retain this workforce.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Generational Challenges, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness Foundational 8 Minutes
TrainingBriefs® Unintended Ethical Dilemma - Hearsay (Managers)
More employee lawsuits are being won on grounds of retaliation than for any other reason. Remember, retaliation means “revenge.” In employment law, it involves an employer taking an adverse action against an employee who has engaged in a legal activity—an activity that the law believes is in the public interest. When your company is sued for unlawful retaliation, it doesn't matter if you're right or wrong. If you go to trial, what matters is how the situation looks to a jury.
eLearning - TrainingBriefs® Ethics & Compliance, Leadership Retaliation / Reprisal, Compliance, Ethics & Integrity, Management Foundational 8 Minutes
TrainingBriefs® Violence Prevention: Pre-Employment Screening
New Micro-Learning! In this module, we'll reviewed several areas where managers get themselves into trouble when it comes to pre-employment screenings such as: inquiring about criminal records, improperly using information from credit reports, improper reference checks and the actual interview itself.
eLearning - TrainingBriefs® Ethics & Compliance Workplace Violence Prevention, Compliance, Effective (& Legal) Interviewing, Professionalism Foundational 8 Minutes
TrainingBriefs® Violence Prevention: Rumors of Threats
New Micro-Learning! Like it or not, workplace violence is an issue you can't afford to ignore. Obviously, your top priority is making sure the workplace is safe. But there are also some legal liability issues that you need to be aware of. In this course, we'll address the topic of investigating rumors of threats.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Workplace Violence Prevention Foundational 8 Minutes
TrainingBriefs® What’s With the ‘Tude?
We can't make someone change his or her attitude. But we can choose how we react. That's why the solution starts with us. We owe it to ourselves to help create an environment where everyone respects each other, so we can get things done that need to get done. A big part of that is learning how to deal with difficult attitudes.
eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Successfully Leading Others, Management Foundational 5 Minutes
TrainingBriefs® Who Benefits from Mentoring?
New Micro-Learning! You probably think that a mentee receives all the benefits of a mentor. As you will see in this course, mentorship is a win-win for everybody! Mentoring is a very positive process, an experience that benefits mentors, mentees and organizations alike. Mentoring provides the opportunity to give something back and create a legacy.
eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Effective Leadership Foundational 5 Minutes
TrainingBriefs® Workplace Bullying - Speaking Up for Yourself
New Micro-Learning! If you think you’ve seen your last bully once you graduated from school, you may be surprised to discover that you’ll likely face them in the workplace as well. You can’t get away from them… and trying to bully back can backfire on you. However, you can learn to deal with them in an adult manner that puts them in their place without your having to resort to rudeness.
eLearning - TrainingBriefs® Ethics & Compliance Abusive Conduct / Bullying, Harassment Prevention, Professionalism Foundational 5 Minutes
TrainingBriefs® Workplace Bullying - Standing Up for Others
New Micro-Learning! Whether you’re aware or not, bullying is a common occurrence in the work arena. Many individuals are afraid to speak up when they, or one of their coworkers, are being bullied. They might be concerned about what others will think. Ongoing, long-term bullying can have a negative impact on your overall well-being, which in turn can have a negative impact on your performance and ability to do your work. But what exactly do you do if you witness one of your coworkers being bullied?
eLearning - TrainingBriefs® Ethics & Compliance Abusive Conduct / Bullying, Harassment Prevention, Workplace Violence Prevention Foundational 5 Minutes
TrainingBriefs® Workplace Bullying – Committing to Next Steps
New Micro-Learning! So you know what bullying is. You know you need to speak up for yourself and you know how important it is to stand up for others when faced with a bully. But what do you do next? You’ll never change the situation if you don’t commit to taking the next steps.
eLearning - TrainingBriefs® Ethics & Compliance Abusive Conduct / Bullying, Compliance, Ethics & Integrity, Harassment Prevention Foundational 5 Minutes
TrainingBriefs® Workplace Violence & An ADA-Protected Employee
New Micro-Learning! Like it or not, workplace violence is an issue you can't afford to ignore. Obviously, your top priority is making sure the workplace is safe. But there are also some legal liability issues that you need to be aware of. There are a lot of things your organization can and should do to help prevent workplace violence. In this course, we will address the topic of dealing with an ADA-protected employee.
eLearning - TrainingBriefs® Ethics & Compliance, Workplace Safety Workplace Safety & Awareness, Workplace Violence Prevention Foundational 5 Minutes
TrainingBriefs® You’re Not a Team Player
Most people know that laws exist to protect employees from discrimination and harassment. However, many don't know these laws also protect employees from retaliation. That means employers cannot punish employees for making discrimination or harassment complaints or participating in workplace investigations. And punishment doesn't just mean firing or demotion: It can include other negative employment actions, from being denied a raise or transfer to a more desirable position to missing out on training or mentoring opportunities or being given an unjustified poor performance review.
eLearning - TrainingBriefs® Ethics & Compliance Retaliation / Reprisal, Compliance, Management, Professionalism Foundational 6 Minutes
TrainingBriefs® Zero Tolerance (with Fairness and Respect)
New Micro-Learning! Most organizations have zero tolerance policies these days. Whether it's drugs, workplace violence, or harassment… organizations are making a clear statement about what is acceptable behavior at work. But - even though the zero tolerance policy may be clear - as managers, you have to know how to enforce it. And that means you have to know how to recognize and correct situations that cross the line.
eLearning - TrainingBriefs® Ethics & Compliance Effective Leadership, Collaboration, Compliance Intermediate 8 Minutes
Got Compliance?™ Unintended Ethical Dilemmas
In this eLearning module, we’ll discuss different reactions to ethical dilemmas at work. Two situations are explored, with people feeling compelled to intervene in a constructive way, with them wanting to influence a coworker to help them avoid an ethical conflict and to bring about a more positive outcome. Both obtaining inside information to win a contract bid and fostering uncertainty about a competitor are covered in this topic.
eLearning - LearningBytes® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism, Sales & Service Intermediate 20 Minutes
Got Diversity & Inclusion?™ Respecting Religious Diversity (for Employees)
We all want to work in an environment that promotes tolerance and diversity. And in order to achieve that, you need the right tools to deal with issues of religious diversity in the workplace. This course is designed to help employees identify workplace behaviors that may not show respect for religious diversity and determine the correct action to take when inappropriate religious remarks are made.
eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Professionalism Foundational 17 Minutes
Got Diversity?™ Generational Diversity for Employees
Each of the four generations in the workplace represents different viewpoints and perspectives which can lead to communication challenges and other interesting team dynamics. By the end of this course, you will be able to identify the characteristics of the four generations and the challenges of their different work styles within the team.
eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging Generational Challenges, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness Foundational 15 Minutes
Got Diversity?™ Respecting Religious Diversity (for Managers)
As a leader, you need the right tools to deal with issues of religious diversity in the workplace. These tools are designed to give you greater clarity around what disrespect looks and sounds like. By the end of this course, you will be able to identify workplace behaviors that may not show respect for religious diversity and determine the correct action to take when inappropriate religious remarks are made.
eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Management, Respect / Respectfulness, Unconscious / Hidden Bias Intermediate 15 Minutes
Got Leadership?® Interviewing 101
Part of your job as a manager or supervisor is to create and lead a successful team. Being able to select the right person for the job impacts your team, your organization, and you! As a manager, taking a look at a person’s capabilities, commitment, and chemistry will help you select the right person for the right job, for the right reasons. This course gives you the tools to quickly understand the best (and legal) steps to successful interviews.
eLearning - LearningBytes® Leadership Effective (& Legal) Interviewing, Communication, Hiring & Recruiting, Interpersonal Skills, Effective Leadership Intermediate 15 Minutes
Got Leadership?™ Stopping Retaliation Before It Starts
Retaliation is the fastest growing type of harassment reported to the EEOC. By the end of this course, you will be able to define the key legal terms associated with workplace retaliation, identify the three major consequences of retaliation in the workplace and understand management’s responsibility in preventing retaliation.
eLearning - LearningBytes® Ethics & Compliance, Leadership Compliance, Communication, Harassment Prevention, Management, Professionalism Intermediate 15 Minutes
Got Leadership?™ Tackling Team Pitfalls
Being a successful manager requires being able to juggle numerous work priorities while keeping your balance. By the end of this module, you will be able to identify unprofessional behavior in the workplace, management responsibilities for establishing and maintaining a respectful workplace, and respond to unprofessional behavior and inappropriate conduct by using effective communication methods.
eLearning - LearningBytes® Leadership Teamwork, Communication, Interpersonal Skills, Successfully Leading Others, Respect / Respectfulness Intermediate 15 Minutes
Got Leadership?™ The Work-Life Balance Conundrum (for Managers)™
The work-life balance issue can be one that leads to conflict between managers and employees due to differing viewpoints and job expectations. As a manager, you need to understand your employees and their differing priorities while ensuring the work gets done in your department.
eLearning - LearningBytes® Leadership Conflict Resolution, Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism Intermediate 12 Minutes
Got Leadership?™ Understanding Hidden Bias
As our world becomes increasingly diverse, it is important that we understand our hidden biases and stereotypes in order to foster effective team work. We often do not realize how these biases and stereotypes impact how we interact with others. By the end of this course, you will be able to identify hidden bias or stereotypes and understand why maintaining a respectful culture promotes teamwork.
eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging, Leadership Unconscious / Hidden Bias, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness Foundational 15 Minutes
Got Performance?® Dealing With Peer-to-Peer Conflict
When we have a conflict at work, a natural reaction is to ignore the problem or wait for it to go away. This approach to conflict creates a “lose-lose” situation for you, your coworker, and your employer. After completing this module, you will be better equipped to see past the conflict and work to address the real issues. You will also learn a step-by-step approach to resolving conflict.
eLearning - LearningBytes® Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism Foundational 12 Minutes
Got Performance?® Success Starts With Me
Having a positive attitude at work can help you get a promotion, succeed on projects, meet goals, and just generally enjoy your job more. By the end of this course, you’ll be able to identify four strategies for employee success and the behaviors of successful employees.
eLearning - LearningBytes® Personal Performance Communication, Collaboration, Interpersonal Skills, Professionalism Foundational 12 Minutes
Top 20 ProgramDiversity 101™ Leveraging the Power of Inclusion, Equity & Respect (eLearning)
Updated in 2024! Our wildly popular Diversity 101™ interactive elearning course takes a fun, creative and interactive approach to describing the core components of inclusion and respect in the workplace. This powerful, easy-to-use course features eight entertaining vignettes that tackle deep diversity, inclusion, equity and respect topics.
eLearning - Signature Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Cultural Competency & Sensitivity, Diversity Dynamics, Gender Identity, Micro-Inequities/Micro-Aggressions, Onboarding, Unconscious / Hidden Bias, Workplace Civility Foundational 45 Minutes
Top 20 ProgramENOUGH!™ The Consequences of Sexual Harassment (eLearning for Employees)
Looking for a completely new approach to sexual harassment training? Want to actively engage your employees on key topics such as hostile work environment and quid pro quo? ENOUGH! uses a dramatic story line and interactive learning components to effectively engage learners... to trigger empathy... all while driving home key learning points regarding the deep consequences of workplace sexual harassment. The active bystander concept is also covered.
eLearning - Signature Ethics & Compliance, Personal Performance Sexual Harassment Foundational 60 Minutes
The Pregnant Workers Fairness Act (An Overview)
The Pregnant Workers Fairness Act (PWFA) is a federal anti-discrimination law that covers employers, including state and local governments, with 15 or more employees. Under the PWFA, employers must make “reasonable accommodations” to a worker’s known limitations related to pregnancy, childbirth, or related medical conditions, unless the accommodation will cause the employer an “undue hardship.”
eLearning - Signature Ethics & Compliance, Diversity, Equity, Inclusion & Belonging Compliance, Discrimination, Inclusion / Equity / Belonging Foundational 10 Minutes
TrainingBriefs® Make My Day!
It’s important to have clear policies and procedures to prevent, address, and resolve third-party sexual harassment and to educate and train your employees on how to handle such situations. It's also important for employees to report any incidents of third-party sexual harassment to their supervisor and/or Human Resources. By doing so, both the employee and the employer can protect their rights, dignity, and interests.
eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Respect / Respectfulness, Sexual Harassment Foundational 5 Minutes
TrainingBriefs® Disability Discrimination
Creating a respectful and inclusive workplace is vital to the success of our organization. But let’s say an employee comes to you and complains that they’ve been discriminated against because of their disability. What do you do?
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management, Problem Resolution Intermediate 7 Minutes
Managing Generation Y: Recruit, Engage, Retain™: An Advantage eLearning Course
With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. This course will help you understand how to recruit, engage, and retain Generation Y, the next generation of people entering our workforce.
eLearning - Advantage Diversity, Equity, Inclusion & Belonging Management, Communication, Diversity Dynamics, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership Intermediate 40 Minutes
PREVAIL!® for Elementary Schools (eLearning)
An armed intruder situation is something few of us have prepared for. And it’s that lack of preparation that raises anxiety… and fear. As an administrator, teacher or staff member… others look to you for help… especially in times of need. One of the times you may be asked to lead is when the unthinkable happens. It may help you to think of preparing for an armed intruder event in the same way that you prepare your staff or students for a fire, an earthquake or tornado. By taking a few minutes to train for one of these events, you know what to do in the very unlikely event that it actually happens. The exact same thing holds true when preparing for an armed intruder event.
eLearning - Advantage Leadership, Workplace Safety Armed Intruder / Active Shooter, Workplace Safety & Awareness Foundational 60 Minutes
PREVAIL!® for Middle & High Schools (eLearning)
Being prepared… that’s what can dramatically change your chance of prevailing during an armed intruder event. Why? Because the intruder is NOT counting on you being ready to act! A trained response allows for immediate action and a better opportunity to prevail. If you find yourself in an armed intruder event, you are the true first responder! You’ll have 2-5 minutes to take immediate action. Action that can save lives. The bottom line is this… Think about those around you… or your loved ones…Is there someone worth LIVING for? If yes…then dig deep! Find the strength and channel your energy into a plan to overcome and PREVAIL!
eLearning - Advantage Leadership, Workplace Safety Armed Intruder / Active Shooter, Workplace Safety & Awareness Foundational 60 Minutes
ALL IN!™ Tackling Tough Diversity Dynamics (Advantage Program)
When it comes right down to it, no one likes tension or conflict in the workplace. But with such a diverse workforce, differences are bound to surface. ALL IN!™ is designed to provide you with practical skills for recognizing and responding to the diversity and inclusion dynamics that are often grounded in racial and cultural differences. It’s important to remember that racism runs counter to our beliefs in human rights. Some people hope that avoiding awareness and discussion of racial issues is the solution. We need to challenge some of our traditional ways of thinking. Not by calling people out but by calling people in.
eLearning - Advantage Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Cultural Competency & Sensitivity, Harassment Prevention, Inclusion / Equity / Belonging, Racial Equity, Unconscious / Hidden Bias, Workplace Civility Foundational 60 Minutes
Conflict 101™ (eLearning Signature)
If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.
eLearning - Signature Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Effective Leadership, Professionalism Foundational 35 Minutes
Taking TIME to Lead™
As a supervisor or manager, you’re responsible for yourself and others. Your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.
eLearning - Signature Leadership Conflict Resolution, Communication, Interpersonal Skills, Successfully Leading Others, Management Intermediate 30 Minutes
M.E.E.T. Zero Tolerance™: Enforcing Zero Tolerance with Fairness and Respect (eLearning Course)
Enforce zero-tolerance policies with fairness and respect. Although most zero-tolerance policies seem pretty clear, when the human dynamic is added to the equation, the solution may no longer be so clear cut. This makes the manager’s job of enforcing the policy much more challenging. This course is designed to show how to enforce zero-tolerance situations at work while maintaining fairness, equity and respect for all employees.
eLearning - Signature Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Communication & Influencing, Conflict Resolution, Culture Commitment, Harassment Prevention, Effective Leadership, Professionalism Intermediate 30 - 40 minutes
TrainingBriefs® Embracing Respect
Respect is about treating people the way they want to be treated. It means establishing and maintaining a work environment that is free of offensive practices and conditions. If disrespectful conduct and disparaging remarks come up, they are addressed quickly and effectively. Respect is also about speaking positively about the organization, even during times of crisis – focusing on why you originally came to work here and why you are staying.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Psychological Safety, Successfully Leading Others, Respect / Respectfulness Foundational 8 Minutes
Mandated Reporting - Child Abuse and Neglect (California)
California AB 1963 Requirements for Front-Line Managers/Employees! Your role as a mandated reporter has a huge impact in the lives of abused or neglected children. Being on the front line and quickly reporting abuse or neglect can literally mean the difference between life and death of a child.
eLearning - Advantage Ethics & Compliance Compliance, Management Intermediate 40 Minutes
TrainingBriefs® I’m Not Biased
Biases are the attitudes or stereotypes that affect our understanding, actions, perceptions and decisions. Going deeper, bias also refers to the persistent, harmful, and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group. Stereotype is often defined as a generalized belief about a particular category of people. An example of a stereotype might be “All Asians are good at math.”
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Discrimination, Professionalism, Racial Equity, Respect / Respectfulness, Unconscious / Hidden Bias Foundational 10 Minutes
Smart Leadership: Tackling Poor Performance™ (eLearning Signature)
As a leader, you’ve definitely dealt with someone who has a bad attitude! Attitudes can cause some of the most challenging situations in just about any relationship. Just being around someone who complains, whines or simply doesn’t say anything can cause you to feel frustrated, angry, or even helpless. The good news is there is a process for tackling this poor performance!
eLearning - Signature Leadership, Personal Performance Successfully Leading Others, Collaboration, Communication, Emotional Intelligence, Interpersonal Skills Foundational 35 Minutes
TrainingBriefs® The FMLA - Employee Rights & Policies
New Micro-Learning! You may have heard about the FMLA and you may be asking, “what are our managers responsible for when it comes to the FMLA?” This quick course takes a look at a manager's responsibilities when initially confronted with a leave situation - as well as informing employees of their rights and the policies within the organization.
eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes
Got Ethics?® Using Company Resources for Personal Use
This Got Ethics?® module focuses on the use of company resources for personal use. Company resources are meant for business, and not personal use. We all have a responsibility to protect and safeguard company resources from loss, theft, misuse and waste.
eLearning - LearningBytes® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Foundational 15 Minutes
SafetyBytes® - Office Safety (Unauthorized Maintenance)
This dramatic SafetyByte® is an eye-opener when it comes to office safety and fall prevention. Using a chair or other office equipment as a ladder is definitely a no-no... and can quickly lead to a hospital visit.
eLearning - SafetyBytes® Workplace Safety Slips, Trips and Falls, Safety Orientation, Workplace Safety & Awareness Foundational 5 Minutes