Search eLearning Library for: Industrial & Manufacturing

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Signature 116 courses

TrainingBriefs® 393 courses

LearningBytes® 133 courses

Advantage 32 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

TrainingBriefs® Gender Identity Protections

New Micro-Learning! This course explores the topic of gender identity in the workplace. There are a variety of Federal, state and local laws that expressly protect workers based on their gender identity and sexual orientation. Most employers are covered by one or more of these laws.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Discrimination, Active Bystander / Ally, Gender Equity, Gender Identity, Unconscious / Hidden Bias Foundational 5 Minutes

TrainingBriefs® Generational Communication Barriers

New Micro-Learning! Workplaces across the country are adjusting to a new reality. Baby Boomers are remaining as active workforce participants. Meanwhile, the first members of Generation Z, roughly defined as those born since the mid-nineties, will soon be beginning their careers and will make up a large share of the labor market soon. Due to communication differences among generations, communication styles can often be a problem.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Communication, Diversity Dynamics, Generational Challenges Foundational 7 Minutes

TrainingBriefs® Generational Diversity: Age Does Matter

New Micro-Learning! Managing across generational lines can be challenging for a manager of ANY generation. Our ability to do it well can make huge differences in our organization's ability to recruit and retain talented people, increase productivity and create and maintain a respectful workplace.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Generational Challenges, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Intermediate 6 Minutes

TrainingBriefs® Generational Diversity: Work Styles

New Micro-Learning! Different work styles are major source of conflict and frustration between the generations. Each generation has different viewpoints toward the workplace. Working on a team that is comprised of different generations really creates challenge when the group has to tackle a common problem or project.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Generational Challenges, Collaboration, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Teamwork Foundational 7 Minutes

TrainingBriefs® Generations in the Workplace - Feeling Valued

New Micro-Learning! We are all shaped by our life experiences, people who have similar life experiences tend to think and respond to situations more similarly than others who didn’t share those experiences. At the heart of most of the conflict and misunderstanding that develops between employees of different generations are communication styles and core motivations, and sometimes, the reluctance to change.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Generational Challenges, Diversity Dynamics, Teamwork, Unconscious / Hidden Bias Foundational 9 Minutes

TrainingBriefs® Gossip Can Be Hurtful

New Micro-Learning! An inclusive workplace is one that discourages gossip and malicious rumors. The fact that the conversation took place in the workplace means that those impacted by it have a right and a responsibility to respond.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Respect / Respectfulness, Inclusion / Equity / Belonging, Learning Reinforcement, Professionalism Foundational 5 Minutes

TrainingBriefs® Holding Others Accountable for Retaliation

New MicroLearning! To demonstrate your commitment to the organization’s culture of integrity, you must consistently hold employees accountable for their actions. You should expect everyone in the workplace to have that same commitment to compliance. Finally, managers need to hold one another to the same standards as everyone else… with NO exceptions.

eLearning - TrainingBriefs® Ethics & Compliance, Leadership Compliance, Communication, Harassment Prevention, Management, Professionalism Intermediate 6 Minutes

TrainingBriefs® Humor Gone Wrong

New Micro-Learning! We all like to have fun at work. But playing off stereotypes - even when it's intended as "just a joke" - isn't everybody's idea of fun. It could be seen as ridicule, which nobody likes. And if it happens a lot, it could create a hostile environment, which nobody wants.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Inclusion / Equity / Belonging Foundational 4 Minutes

TrainingBriefs® Hurtful Conversations

New Micro-Learning! Insensitive remarks about an overweight co-worker can lead to the perception of harassment. Discussions with co-workers that ridicule or disrespect anyone because of a protected class status can be offensive and lead to an accusation of discriminatory harassment.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Discrimination, Professionalism Foundational 5 Minutes

TrainingBriefs® I Am Being Harassed!

New Micro-Learning! Sexual harassment is still a very real workplace issue. And... as you know by now, sexual harassment is illegal and is prohibited by law. Sexual harassment can be committed by a person of any gender, and it can occur between people of the same or different gender.

eLearning - TrainingBriefs® Ethics & Compliance Sexual Harassment, Learning Reinforcement Foundational 5 Minutes

TrainingBriefs® Identifying Career Paths

New Micro-Learning! Mentoring is a powerful tool for building success. A key part of your conversations with your mentee involves diving more deeply into their future career paths. By this time, you’ve already looked at the big picture of where your mentee would like to be in the years ahead. In this program, we will look at some examples of what you might want to recommend depending on the situation.

eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Effective Leadership, Professionalism Foundational 5 Minutes

TrainingBriefs® Illegal Harassment

New Micro-Learning! Harassment is unwelcome conduct that is based on race, color, religion, sex, gender identity, national origin, age, disability, or genetic information. This module will take a look at what you can do as a manager and as an organization to prevent such behavior.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Learning Reinforcement, Management Intermediate 6 Minutes

TrainingBriefs® Inclusion Is for Everybody

New Micro-Learning! Over the last 30 years or so, we've paid a lot of attention to overcoming the past exclusion of women and minorities in the workplace. But we don't give a lot of thought as to how those changes have affected white men. It's easy to see how the focus on minorities and women has caused many white men to worry about discrimination. And sometimes those concerns were justified by inappropriate actions taken to meet hiring goals.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Workplace Civility Intermediate 5 Minutes

TrainingBriefs® Inconsistent Discipline

New Micro-Learning! Managers should always be professional, be even-handed, and above all, be consistent. Now obviously, employees aren't machines. And part of being a good manager is being able to tailor your management style to the unique needs of individuals. But when it comes to progressive discipline, making exceptions or applying different standards is a great way to end up telling your story to a judge.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management Foundational 5 Minutes

TrainingBriefs® Indirect Leadership Development

New Micro-Learning! This quick course focuses on a better and faster way to achieve your leadership development goals by tapping into competency companions. Remember... “the fastest way to becoming extraordinary isn't always a straight line.”

eLearning - TrainingBriefs® Leadership Successfully Leading Others, Interpersonal Skills, Effective Leadership, Learning Reinforcement, Management Intermediate 5 minutes

TrainingBriefs® Integrity Action Steps for Managers

New Micro-Learning! Integrity is everyone’s responsibility. By doing your part to build a business culture of high integrity, you can achieve greater personal job satisfaction and help others to do the same. As a leader, you have a responsibility to promote a culture of integrity in your organization. It starts with your own behavior and by showing your employees that ethical conduct is important. Integrity happens when you make it safe for employees to speak up and prevent retaliation against anyone who does.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Communication, Successfully Leading Others, Management, Professionalism Foundational 6 Minutes

TrainingBriefs® Intercultural Dynamics in Business

In America, individual rights are often valued over the rights of society, but what many Westerners do not realize is that more than two thirds of the world’s population comes from cultures that value collective rights over the rights of an individual.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Personal Performance Cultural Competency & Sensitivity, Communication, Interpersonal Skills Foundational 7 Minutes

TrainingBriefs® Interviewing: Clarifying Actions & Outcomes

New Micro-Learning! In a behavior-based interview this is achieved by using a structured interview that organizes questions under job skills, or competencies. The clarifying actions and outcomes strategy should be used when a candidate provides an answer that involves team effort or uses the word “we.” Asking for clarification on specific actions that the candidate had taken and the outcomes or results of those actions is important for getting the whole picture.

eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Effective Leadership Foundational 6 Minutes

TrainingBriefs® It’s About Respect (Managers)

New Micro-Learning! It often happens that managers honestly believe themselves to be neutral on issues of race, sexual orientation, national origin, age or gender. But the reality is that employees need to be recognized for their differences in order to feel respected.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging, Leadership Unconscious / Hidden Bias, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Respect / Respectfulness Foundational 5 Minutes

TrainingBriefs® Keeping Complaints Confidential

Most people know that laws exist to protect employees from discrimination and harassment. However, many don't know these laws also protect employees from retaliation. Employees can retaliate against other employees - you don't have to be a manager to retaliate. In fact anyone who is aware of the protected activity can commit retaliation. And anyone who engages in a protected activity can be the target of retaliation; even managers can be subjected to retaliation if they've engaged in a protected activity.

eLearning - TrainingBriefs® Ethics & Compliance Retaliation / Reprisal, Compliance, Management, Professionalism Foundational 6 Minutes

TrainingBriefs® Keeping Diverse Candidates

New Micro-Learning! Now that you have made that new hire, how do you ensure they stay on the team? This course will take a look at the leadership steps you must take as you onboard your new hire so they feel included and set for success.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Coaching & Mentoring, Inclusion / Equity / Belonging, Effective Leadership, Respect / Respectfulness Foundational 5 Minutes

TrainingBriefs® Keeping It Confidential

Updated! Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients and employees is safe. When it comes to ethical discussions, confidentiality is one of many ethical issues that come up in the workplace.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Communication, Compliance, Effective Leadership, Learning Reinforcement, Professionalism Foundational 5 Minutes

TrainingBriefs® Leading Others

We all know excellent leaders. We marvel at their skills. We trust them and willingly follow them. And, they lead our organizations and us to extraordinary success. So, what is it about them that’s so great?

eLearning - TrainingBriefs® Leadership Successfully Leading Others, Effective Leadership, Learning Reinforcement, Management Foundational 5 Minutes

TrainingBriefs® Listening to Our Employees

New Micro-Learning! Listening to your employees is absolutely critical in creating a highly motivated, committed, and fully-engaged work environment. In this course, we'll take a look at an example of this type of situation and spend some time talking about what we, as managers and leaders, should do to ensure that we are always approachable.

eLearning - TrainingBriefs® Leadership Communication, Successfully Leading Others, Learning Reinforcement, Professionalism Foundational 5 Minutes

TrainingBriefs® Mentoring & Setting Goals

New Micro-Learning! A mentor is one of any organization’s greatest resources. They fulfill that crucial role of helping newer team members learn about their new job – and their new organization. A key part of the conversation you’ll have with your mentee over time is about their short and long-term goals. As part of this, it’s important to ask your mentee to discuss his or her strengths and weaknesses both interpersonal and job-related skills.

eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Successfully Leading Others, Professionalism Intermediate 7 Minutes

TrainingBriefs® Misusing Confidential Information

Updated! A code of ethics establishes parameters for professional conduct. It involves the principles and moral values of an organization. If you are informed of the inappropriate use of confidential information, take the claim seriously. A breach of confidential information by a former employee can be disastrous.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Learning Reinforcement, Professionalism Foundational 5 Minutes

TrainingBriefs® Motivating Employees to Care

New Micro-Learning! When an employee doesn’t seem to care about their job, it’s easy to make assumptions about why he or she might be acting that way. The problem is, you could be way off base and your actions could end up making the problem worse!

eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Professionalism Foundational 5 Minutes

TrainingBriefs® No Foreigners Allowed

New Micro-Learning! Can you - as a manager - be held accountable for harassing behavior of your team members or direct reports? This course takes a look at the potential consequences of looking the other way when you notice harassing behavior in the workplace.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Discrimination, Harassment Prevention, Management Foundational 5 Minutes

TrainingBriefs® Not On Our Team!

New Micro-Learning! We all have different experiences and backgrounds, and we may have different views on what is acceptable behavior. But failing to treat people with respect and professionalism, when due to a protected status, can easily lead to charges of discrimination or harassment. This course takes a look at how sabotaging someone’s ability to do his or her job can lead to an adverse employment action.

eLearning - TrainingBriefs® Ethics & Compliance Discrimination, Harassment Prevention Foundational 5 Minutes

TrainingBriefs® Professional Leadership

New Micro-Learning! A manager must base their professional leadership on their personal values. That's why every leader in history has done the things that they do: to promote their personal values. That's the big perk of leadership.

eLearning - TrainingBriefs® Leadership Successfully Leading Others, Effective Leadership, Learning Reinforcement, Management Foundational 9 Minutes

TrainingBriefs® Protecting Confidentiality in an Investigation

New Micro-Learning! Harassment, discrimination and other inappropriate behaviors are serious issues that must be dealt with. Accusations, right or wrong, can also have a devastating effect on a person's career, reputation in their community and relationships with other co-workers - and because of that, they can lead to lawsuits. It's up to you as the manager to get the facts, and it's also up to you to make sure those facts remain as confidential as possible.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Effective Leadership, Management Foundational 5 Minutes

TrainingBriefs® Providing Accurate Information

Updated! In the absence of accurate, reliable, and timely information, people and organizations will make bad decisions; they will be unable to help or persuade others to make better decisions. One problem all too often faced in the workplace is when someone is asked or told to compromise their ethical code. Accurate information and maintaining our ethical code are one of many ethical issues that come up in the workplace.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Foundational 5 Minutes

TrainingBriefs® Putting It All on the Table

As a manager or supervisor, you tackle multiple priorities and shifting deadlines on a daily basis. How you respond to your team may or may not be your best example of good leadership skills. This course is designed to give you the opportunity to step back and take a look at how you might be interacting with your direct reports.

eLearning - TrainingBriefs® Leadership Professionalism, Communication, Interpersonal Skills, Management Foundational 7 Minutes

TrainingBriefs® Redirection

Discipline should be a last resort. It’s negative and often leads to separation. Redirecting behavior is positive, forward-thinking, and often leads to success. Before you give a reprimand—think! In many cases an employee needs to be redirected rather than reprimanded.

eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Effective Leadership, Management Foundational 5 minutes

TrainingBriefs® Responding and Resolving

Recognizing retaliation is an important step in helping to maintain a culture of respect, trust and compliance. But it's only the first step. We also need to know how to respond to and resolve situations before they spiral out of control. And, to be honest, that can seem pretty challenging at times.

eLearning - TrainingBriefs® Ethics & Compliance, Leadership Retaliation / Reprisal, Compliance, Learning Reinforcement, Management Foundational 6 Minutes

TrainingBriefs® Responding to Change with Integrity

New Micro-Learning! Appreciating change can be very complex, though. And we must acknowledge that how we respond to change has an impact on how things will unfold for us, and those around us. After giving some consideration to your reactions to a specific change, and the probable reasons for your reactions, there are really only four choices for how to respond to change.

eLearning - TrainingBriefs® Personal Performance Change, Communication & Influencing, Learning Reinforcement Intermediate 9 Minutes

TrainingBriefs® Responding to Inappropriate Humor

New Micro-Learning! When humor is believed to be harassing or discriminating, the sooner something is done to intervene the less likely it will seriously damage the company or someone’s career and reputation. We all have a responsibility to make the workplace a positive environment for everyone.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Respect / Respectfulness, Inclusion / Equity / Belonging, Learning Reinforcement, Professionalism Foundational 5 Minutes

TrainingBriefs® Retaliation: Protected Activities

New Micro-Learning! When an employee makes a complaint against us, our first reaction is often to get mad and defensive— especially when they didn't come to us first. That's only natural. We're human. But, as managers, we have to control our emotions, treat the employee professionally and with respect. And we have to ensure that our actions don't lead to claims of retaliation.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management, Professionalism Foundational 6 Minutes

TrainingBriefs® Selecting Diverse Candidates

New Micro-Learning! Do you find yourself cutting corners when it comes to selecting team members? Meaning... do you find yourself taking the easy way out by just selecting team members who are more like the existing team members or yourself? If you answered yes to either of these questions, you may be losing out on new insights and ideas that could maximize your team performance and organizations bottom line.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Hiring & Recruiting, Diversity Dynamics, Inclusion / Equity / Belonging, Management, Teamwork Foundational 5 Minutes

TrainingBriefs® Selling with Integrity

Updated! One definition of being ethical is “conforming to professional standards of conduct.” Herein lies both a problem and an opportunity for those of us in the world of sales. The problem lies in the fact that many people do not think of sales as a profession. Negative stereotypes have caused them to avoid or look down at a salesperson with disdain.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Sales & Service, Selling Foundational 5 Minutes

TrainingBriefs® Serving the Customer

New Micro-Learning! Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long.

eLearning - TrainingBriefs® Personal Performance Customer Service, Communication, Interpersonal Skills Intermediate 5 Minutes

TrainingBriefs® Setting Your Team Up for Success

Hitting on all cylinders... you've heard that term before. But, even the most talented teams don’t start out as high performing. There are several steps you can take as a manager to set your team up for success and create a work environment that values teamwork and collaboration over grandstanding and competition.

eLearning - TrainingBriefs® Leadership, Personal Performance Teamwork, Conflict Resolution, Effective Leadership, Successfully Leading Others, Learning Reinforcement Foundational 7 Minutes

TrainingBriefs® Solving Attendance Issues

New Micro-Learning! Solving an attendance problem requires not only building trust with employees, but also holding them accountable. Motivating employees to conform to organizational standards works best when they play a part in developing a solution. This course gives you a process for dealing with attendance issues.

eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Communication, Professionalism Foundational 6 Minutes

TrainingBriefs® Strategies for Success

New Micro-Learning! Success in your workplace/position will mostly be determined by your attitude and whether it’s positive or negative. This course focuses on the strategies shown here which you can use to ensure that you get along, get noticed, and get ahead.

eLearning - TrainingBriefs® Personal Performance Professionalism, Communication, Interpersonal Skills, Learning Reinforcement Foundational 5 Minutes

TrainingBriefs® Strive for Extraordinary

New Micro-Learning! To be an extraordinary leader, we cannot be in the mindset of how do I go from bad to good or from good to a little bit better. We need to be in the mindset of how do I get from good to great because it is great leaders that make an overwhelming difference.

eLearning - TrainingBriefs® Leadership Successfully Leading Others, Effective Leadership, Management Intermediate 6 Minutes

TrainingBriefs® Substance Abuse - Appropriate Action

New Micro-Learning! Have you ever wondered what the appropriate action may be if you suspect an employee is having performance or conduct issues because of alcohol abuse? After all, if alcoholism is a disease, isn’t it covered under the ADA? Should I do anything? As you will learn in this lesson that there are definitive steps you can and should take.

eLearning - TrainingBriefs® Ethics & Compliance Substance Abuse, Compliance, Management Intermediate 5 Minutes

TrainingBriefs® Substance Abuse - Intervention

New Micro-Learning! Some managers find it daunting when they need to address an employee’s poor performance on the job due drug or alcohol abuse. If you find yourself in this situation, just keep in mind that accusing someone is always the wrong way to go. Don’t try to diagnose—don’t moralize. In fact, don’t focus on drugs or alcohol at all. Only discuss performance and conduct.

eLearning - TrainingBriefs® Ethics & Compliance Substance Abuse, Compliance, Management, Substance Abuse Intermediate 5 Minutes

TrainingBriefs® Substance Abuse - Staying Focused on the Issue

New Micro-Learning! One of the challenges of dealing with a substances abuse situation, especially for the inexperienced, is staying focused on the issue. Emotions tend to run high and it can be easy to get sidetracked. In this course, you'll learn about the things you can do to ensure your meeting stays focused on the issue.

eLearning - TrainingBriefs® Ethics & Compliance Substance Abuse, Compliance, Management Intermediate 5 Minutes

TrainingBriefs® Substance Abuse - Suspicion/Detection

New Micro-Learning! As managers, we have a responsibility to understand and communicate the organization’s policy on substance abuse or use in the workplace to employees. Let’s face it—the last thing any manager, supervisor or organization wants to deal with is a lawsuit regarding substance use or abuse in the workplace.

eLearning - TrainingBriefs® Ethics & Compliance, Workplace Safety Substance Abuse, Compliance, Management, Professionalism, Workplace Safety & Awareness Intermediate 7 Minutes

TrainingBriefs® Substance Abuse - Testing

New Micro-Learning! Drug testing can be a valuable, and sometimes legally required, tool for hiring as well as maintaining a drug free workplace environment. Employees often wonder if such practices were really legal, especially when they get the results. What do you think?

eLearning - TrainingBriefs® Ethics & Compliance Substance Abuse, Compliance, Management Intermediate 5 Minutes

TrainingBriefs® The ADA - An Overview

New Micro-Learning! Title I of the ADA—as well as the Rehabilitation Act of 1973, which applies to federal employers and recipients of federal financial assistance—prohibit discrimination against the disabled in all employment practices. This module provides a quick overview of the ADA.

eLearning - TrainingBriefs® Ethics & Compliance, Leadership Compliance, Learning Reinforcement, Management Intermediate 8 Minutes

TrainingBriefs® The ADA - Determining Qualifications

New Micro-Learning! As a manager, have you ever asked yourself “If this person is qualified for the job, does that mean I automatically have to put him or her at the top of the list because they have a disability? This course takes a closer look at answering this question as well as other hiring practices under the ADA.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes

TrainingBriefs® The ADA - Maintaining Compliance

New Micro-Learning! It’s important that you focus on what you need to do on an on-going basis to help ensure you're in compliance with the ADA. This course will take a closer look at the five actions you should know - and take - regarding to the ADA.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 6 Minutes

TrainingBriefs® The ADA - Questions About Hiring

New Micro-Learning! As a manager, have you ever asked yourself “How does the ADA affect me when in comes to hiring people?” Remember, essential function is generally defined, as one of the fundamental duties of the job related to the reason the job exists. In this course, we’ll take a closer look at essential function and how it affects you under the ADA.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Hiring & Recruiting, Learning Reinforcement, Management Intermediate 5 Minutes

TrainingBriefs® The ADA - Questions About Performance Issues

New Micro-Learning! As a manager, have you ever asked yourself “Is there something special I should do, in terms of the ADA, to deal with this performance issue?” This course will take a closer look at performance issues with employees with disabilities.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes

TrainingBriefs® The ADA - Reasonable Accommodations

New Micro-Learning! As a manager, have you ever asked yourself “What is this reasonable accommodation thing? In this course, we’ll take a closer look at answering that question and what reasonable accommodation means to you in the workplace under the ADA.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes

TrainingBriefs® The FMLA - An Overview

New Micro-Learning! The Family and Medical Leave Act, or FMLA, was signed into law in 1993 with the intent of balancing the demands of the workplace with the needs of families. This course takes a look at the overall purpose of the FMLA and how it impacts you and your organization.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes

TrainingBriefs® The FMLA - Reduced Schedules & Leaves

New Micro-Learning! When it comes to the FMLA, three of the biggest concerns managers have been known to deal with are reduced schedules, intermittent leave, and military leave. This quick course explores each of these topics and how they can affect you in the workplace.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes

TrainingBriefs® The FMLA - Steps to Staying Compliant

New Micro-Learning! You may be very familiar with the FMLA, but do you know what to do to ensure that you and your employer stay in compliance with the FMLA? In this course you'll examine the key actions you should take to avoid lawsuits not only against your employer but you personally.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes

TrainingBriefs® The FMLA - What Qualifies for Leave

New Micro-Learning! Managers often find themselves questioning if an employee’s condition really qualifies for FMLA leave. This is a mistake, as that should always be left to the experts. This course takes a closer look and what qualifies for FMLA leave and for how long.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes

TrainingBriefs® The FMLA – Returning to Work

New Micro-Learning! Managers may feel tempted to call an employee back to work who has been on FMLA leave. Maybe the manager was extremely short handed or, maybe the manager felt the employee was “milking” the system. In either case, doing so is illegal.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Learning Reinforcement, Management Intermediate 5 Minutes

TrainingBriefs® The Impact of Negative Attitudes

New Micro-Learning! Dealing with attitude issues is a common problem for managers. Negative attitudes not only impact the company’s bottom line performance, but co-workers, the culture, the company, and customers as well.

eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Communication, Effective Leadership, Learning Reinforcement, Management Foundational 7 Minutes

TrainingBriefs® The Know-It-All Boss: Leadership by Proxy

New Micro-Learning! As a manager or supervisor, you manage multiple priorities and shifting deadlines on a daily basis. How you listen and respond to your team may or may not be your best example of good leadership skills.

eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Interpersonal Skills, Learning Reinforcement, Professionalism Intermediate 5 Minutes

TrainingBriefs® The Lilly Ledbetter Fair Pay Act

New Micro-Learning! The Lilly Ledbetter Fair Pay Act overturned the Supreme Court's decision in Ledbetter v. Goodyear Tire & Rubber Co., which severely restricted the time period for filing complaints of employment discrimination concerning compensation. This course explains the act an the EEOC's longstanding position that each paycheck that contains discriminatory compensation is a separate violation regardless of when the discrimination began.

eLearning - TrainingBriefs® Ethics & Compliance Discrimination, Compliance Intermediate 7 Minutes

TrainingBriefs® The Negative Impact of Unconscious Bias

New Micro-Learning! The term bias may be used to describe both positive and negative mindsets towards individuals and groups. Negative bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Diversity Dynamics, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness, Workplace Civility Foundational 7 Minutes

TrainingBriefs® The Negative Impact of Unconscious Bias (Managers)

New Micro-Learning! Bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group. By being self-aware and willing to engage with others when bias is unintentionally implied or expressed, we can better resolve problems and promote more effective working relationships.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Diversity Dynamics, Inclusion / Equity / Belonging, Management Foundational 6 Minutes

TrainingBriefs® The Resilient Leader

New Micro-Learning! Resilient leaders recover quickly from failures and merely look at them as temporary setbacks. They maintain a positive attitude and a strong sense of opportunity during periods of turbulence. When faced with uncertainty, resilient leaders find ways to move forward and avoid getting stuck.

eLearning - TrainingBriefs® Leadership Effective Leadership, Management Foundational 5 Minutes

TrainingBriefs® Unacceptable Behavior in the Workplace

New Micro-Learning! As managers, supervisors and team leaders, there are times when we have to make some pretty tough calls. It just goes with the territory. And when we're faced with those kinds of situations, we have to make sure we don't let short-term gains, like closing a big sale, completing a big project or hitting a production quota, take priority over the long-term integrity of the organization.

eLearning - TrainingBriefs® Ethics & Compliance, Leadership Effective Leadership, Ethics & Integrity, Learning Reinforcement, Professionalism Intermediate 7 Minutes

TrainingBriefs® Understanding Behavior-Based Interviewing

New Micro-Learning! What many successful interviewers have found is that the way in which a person handled a specific situation in the past gives you valid information about how that person will approach a similar situation in the future. This is the foundation for behavior-based interviewing. Once you understand this concept, you can plan to ask the kinds of questions that will give you the information you need to make good hiring decisions.

eLearning - TrainingBriefs® Leadership Effective (& Legal) Interviewing, Management Intermediate 8 Minutes

TrainingBriefs® Understanding Decision-Making Styles

New Micro-Learning! Making decisions. It’s a part of your life, every day. Deciding what to wear to work in the morning, what to eat for dinner, and whether to walk up the stairs or take the escalator are some of the easier decisions to make during a typical day. On the other hand, when it comes to making decisions at work that involve other people, your decision is dependent on a variety of perspectives, including your hierarchical or equality decision making style.

eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Inclusion / Equity / Belonging, Respect / Respectfulness, Teamwork Intermediate 10 Minutes

TrainingBriefs® Understanding Exclusive Behaviors

New Micro-Learning! Exclusive behaviors in the workplace are any behaviors that make an employee feel like they are not a part of the group in which they belong. Examples of such behavior include greeting co-workers inconsistently; leaving people out of meetings, discussions, and activities... and more!

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Communication, Diversity Dynamics, Learning Reinforcement, Respect / Respectfulness Foundational 7 Minutes

TrainingBriefs® Understanding Millennials

New Micro-Learning! Millennials share some characteristics that set them apart. Understanding how these core characteristics influence their behavior and who they are will help you recruit, engage, and retain this workforce.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Generational Challenges, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness Foundational 8 Minutes

TrainingBriefs® Understanding Office Politics

New Micro-Learning! Office politics are real! If you work in a professional environment and think you can avoid politics, you’re not being honest with yourself or others. You may not be able to change the entire culture of your organization…but you can impact how YOU deal with office politics - proactively and intelligently.

eLearning - TrainingBriefs® Personal Performance Professionalism, Learning Reinforcement, Onboarding Foundational 7 Minutes

TrainingBriefs® Understanding Team Dynamics

New Micro-Learning! You may be familiar with the saying, “the whole is greater than the sum of its parts.” As it pertains to teams, this means a well-organized group of people can achieve more by working cooperatively than individually.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Learning Reinforcement, Professionalism Foundational 7 Minutes

TrainingBriefs® Unintended Ethical Dilemma - Hearsay (Managers)

More employee lawsuits are being won on grounds of retaliation than for any other reason. Remember, retaliation means “revenge.” In employment law, it involves an employer taking an adverse action against an employee who has engaged in a legal activity—an activity that the law believes is in the public interest. When your company is sued for unlawful retaliation, it doesn't matter if you're right or wrong. If you go to trial, what matters is how the situation looks to a jury.

eLearning - TrainingBriefs® Ethics & Compliance, Leadership Retaliation / Reprisal, Compliance, Ethics & Integrity, Management Foundational 8 Minutes

TrainingBriefs® Using Inside Information

New Micro-Learning! Everyone needs to remember that it is a federal crime to trade securities, including the distribution of 401k’s, based on "inside information" - information you learn about your company or a closely allied company which is not generally available to the public, and which could cause the security's price to change if it became known.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Foundational 6 Minutes

TrainingBriefs® Violence Prevention: Pre-Employment Screening

New Micro-Learning! In this module, we'll reviewed several areas where managers get themselves into trouble when it comes to pre-employment screenings such as: inquiring about criminal records, improperly using information from credit reports, improper reference checks and the actual interview itself.

eLearning - TrainingBriefs® Ethics & Compliance Workplace Violence Prevention, Compliance, Effective (& Legal) Interviewing, Professionalism Foundational 8 Minutes

TrainingBriefs® Violence Prevention: Rumors of Threats

New Micro-Learning! Like it or not, workplace violence is an issue you can't afford to ignore. Obviously, your top priority is making sure the workplace is safe. But there are also some legal liability issues that you need to be aware of. In this course, we'll address the topic of investigating rumors of threats.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Workplace Violence Prevention Foundational 8 Minutes

TrainingBriefs® Warning Signs of Workplace Violence

New Micro-Learning! Workplace violence is a cycle of repeated and escalating behavior: subtle threats and statements, open intimidation and harassment, and ending with direct physical violence. It’s our job to recognize warning signs and then tell someone in authority...before it’s too late.

eLearning - TrainingBriefs® Ethics & Compliance Workplace Violence Prevention, Harassment Prevention, Problem Resolution Foundational 6 Minutes

TrainingBriefs® What Does a Mentor Do?

New Micro-Learning! In order to be a successful mentor, you need to understand what a mentor does… right? Well, in this quick course, we’ll take a look at exactly what a mentor does? When you have a new employee to the company, or an employee new to a particular role, there is no substitute for the conversations and support that you can provide as a mentor.

eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Effective Leadership Foundational 5 Minutes

TrainingBriefs® What’s With the ‘Tude?

We can't make someone change his or her attitude. But we can choose how we react. That's why the solution starts with us. We owe it to ourselves to help create an environment where everyone respects each other, so we can get things done that need to get done. A big part of that is learning how to deal with difficult attitudes.

eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Successfully Leading Others, Management Foundational 5 Minutes

TrainingBriefs® When Peers Collide

New Micro-Learning! The pressures we face in the workplace can put a lot of strain on our relationships with our coworkers that might even prevent us from getting our work done. It’s not easy confronting your coworkers when you are having problems… but it is possible.

eLearning - TrainingBriefs® Personal Performance Interpersonal Skills, Communication, Learning Reinforcement Foundational 5 Minutes

TrainingBriefs® Who Am I?

New Micro-Learning! Who are you? Have you ever asked yourself that question? Did you know each of us can choose who we want to be? Much like our attitudes we choose each day, we also have an impact on the very characteristics we display day in and day out.

eLearning - TrainingBriefs® Ethics & Compliance, Personal Performance Professionalism, Compliance, Emotional Intelligence, Ethics & Integrity, Interpersonal Skills, Learning Reinforcement Foundational 5 Minutes

TrainingBriefs® Who Benefits from Mentoring?

New Micro-Learning! You probably think that a mentee receives all the benefits of a mentor. As you will see in this course, mentorship is a win-win for everybody! Mentoring is a very positive process, an experience that benefits mentors, mentees and organizations alike. Mentoring provides the opportunity to give something back and create a legacy.

eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Effective Leadership Foundational 5 Minutes

TrainingBriefs® Working the Plan

New Micro-Learning! To effectively manage your progress toward your goals and tasks, you have to control your time… and influence the events around you. Planning and organizing can help you take control of all the things you need to do in a day, week or even month.

eLearning - TrainingBriefs® Personal Performance Personal Improvement, Interpersonal Skills, Professionalism Foundational 6 Minutes

TrainingBriefs® Working with Transgender Colleagues

New Micro-Learning! Transgender is a term used to describe people whose gender identity differs from the sex marked on their birth certificate. Gender identity is a person's internal, personal sense of being a man or a woman. For transgender people, the sex they were assigned at birth and their own internal gender identity do not match.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Gender Identity, Diversity Dynamics, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness Foundational 5 Minutes

TrainingBriefs® Workplace Bullying - Speaking Up for Yourself

New Micro-Learning! If you think you’ve seen your last bully once you graduated from school, you may be surprised to discover that you’ll likely face them in the workplace as well. You can’t get away from them… and trying to bully back can backfire on you. However, you can learn to deal with them in an adult manner that puts them in their place without your having to resort to rudeness.

eLearning - TrainingBriefs® Ethics & Compliance Abusive Conduct / Bullying, Harassment Prevention, Professionalism Foundational 5 Minutes

TrainingBriefs® Workplace Bullying - Standing Up for Others

New Micro-Learning! Whether you’re aware or not, bullying is a common occurrence in the work arena. Many individuals are afraid to speak up when they, or one of their coworkers, are being bullied. They might be concerned about what others will think. Ongoing, long-term bullying can have a negative impact on your overall well-being, which in turn can have a negative impact on your performance and ability to do your work. But what exactly do you do if you witness one of your coworkers being bullied?

eLearning - TrainingBriefs® Ethics & Compliance Abusive Conduct / Bullying, Harassment Prevention, Workplace Violence Prevention Foundational 5 Minutes

TrainingBriefs® Workplace Bullying – Committing to Next Steps

New Micro-Learning! So you know what bullying is. You know you need to speak up for yourself and you know how important it is to stand up for others when faced with a bully. But what do you do next? You’ll never change the situation if you don’t commit to taking the next steps.

eLearning - TrainingBriefs® Ethics & Compliance Abusive Conduct / Bullying, Compliance, Ethics & Integrity, Harassment Prevention Foundational 5 Minutes

TrainingBriefs® Workplace Confidentiality

New Micro-Learning! As a manager, you have a responsibility to safeguard employee records by ensuring that confidential information is kept in appropriate confidential files, preferably in a locked cabinet or office. Neglecting to take action to correct filing problems could open your organization up to a lawsuit.

eLearning - TrainingBriefs® Ethics & Compliance Workplace Privacy, Management Foundational 5 Minutes

TrainingBriefs® Workplace Privacy: Managing Expectations

New Micro-Learning! When it comes to workplace privacy, communication is key. If you manage your employees' expectations of privacy in the workplace with clear policies and procedures and clear communication, you can help prevent many misunderstandings and potential lawsuits.

eLearning - TrainingBriefs® Ethics & Compliance Workplace Privacy, Compliance, Management Foundational 7 Minutes

TrainingBriefs® Workplace Stereotypes

New Micro-Learning! Stereotypes are over-generalized beliefs about a particular category of people. Stereotypes are generalized because one assumes that the stereotype is true for each individual person in the category. Everyone within an organization has a responsibility to ensure that the work culture promotes a professional work environment by demonstrating appropriate behavior.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Communication, Diversity Dynamics Foundational 5 Minutes

TrainingBriefs® Workplace Violence & An ADA-Protected Employee

New Micro-Learning! Like it or not, workplace violence is an issue you can't afford to ignore. Obviously, your top priority is making sure the workplace is safe. But there are also some legal liability issues that you need to be aware of. There are a lot of things your organization can and should do to help prevent workplace violence. In this course, we will address the topic of dealing with an ADA-protected employee.

eLearning - TrainingBriefs® Ethics & Compliance, Workplace Safety Workplace Safety & Awareness, Workplace Violence Prevention Foundational 5 Minutes

TrainingBriefs® You’re Not a Team Player

Most people know that laws exist to protect employees from discrimination and harassment. However, many don't know these laws also protect employees from retaliation. That means employers cannot punish employees for making discrimination or harassment complaints or participating in workplace investigations. And punishment doesn't just mean firing or demotion: It can include other negative employment actions, from being denied a raise or transfer to a more desirable position to missing out on training or mentoring opportunities or being given an unjustified poor performance review.

eLearning - TrainingBriefs® Ethics & Compliance Retaliation / Reprisal, Compliance, Management, Professionalism Foundational 6 Minutes

TrainingBriefs® Zero Tolerance (with Fairness and Respect)

New Micro-Learning! Most organizations have zero tolerance policies these days. Whether it's drugs, workplace violence, or harassment… organizations are making a clear statement about what is acceptable behavior at work. But - even though the zero tolerance policy may be clear - as managers, you have to know how to enforce it. And that means you have to know how to recognize and correct situations that cross the line.

eLearning - TrainingBriefs® Ethics & Compliance Effective Leadership, Collaboration, Compliance Intermediate 8 Minutes

Got Compliance?™ Unintended Ethical Dilemmas

In this eLearning module, we’ll discuss different reactions to ethical dilemmas at work. Two situations are explored, with people feeling compelled to intervene in a constructive way, with them wanting to influence a coworker to help them avoid an ethical conflict and to bring about a more positive outcome. Both obtaining inside information to win a contract bid and fostering uncertainty about a competitor are covered in this topic.

eLearning - LearningBytes® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism, Sales & Service Intermediate 20 Minutes

Got Compliance?™ When Someone Asks You to Lie

When someone at work asks you to deceive others by lying or breaking promises, they’re asking you to compromise your integrity, your reputation, your job, and at times, even the company’s reputation and the safety of others. By completing this course, you will learn some ways to respond if someone in the workplace asks you to behave deceptively, explore the possible reasons why people may ask you to lie, and realize the implications of various responses to their requests.

eLearning - LearningBytes® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Foundational 20 Minutes

Got Diversity & Inclusion? The Negative Impact of Unconscious Bias (For Managers)

Learning how to recognize and respond to unconscious bias is an essential skill for today’s managers. You will gain many benefits from creating a respectful workplace that will lead to success in your role as manager. In order to do this, it’s important to understand that unconscious bias can be a negative influence on attitudes and a source to lower productivity to those you manage--including yourself!

eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Diversity Dynamics, Inclusion / Equity / Belonging, Management, Micro-Inequities/Micro-Aggressions, Professionalism Foundational 15 Minutes

Got Diversity & Inclusion?™ Fiction vs. Fact

It’s sometimes difficult not to become involved in gossip and rumor sharing at work. After all, people tend to like gossip and interesting bits of information. At work, however, this type of interaction is both harmful and costly! By the end of this course, you will be able to understand the meaning of diversity and more importantly, inclusion - and the impact of gossip, assumptions, rumors and innuendo in the workplace.

eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Communication, Interpersonal Skills, Respect / Respectfulness Foundational 15 Minutes

Got Diversity & Inclusion?™ It’s All About Inclusion

In this module we’ll examine the breadth of diversity and inclusion – what is it, and what does it include, as well as how to recognize opportunities for creating an inclusive environment where everyone can belong.

eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Respect / Respectfulness Foundational 20 Minutes