Search eLearning Library for: Healthcare
TrainingBriefs® Respecting Sexual Orientation
Knowing when and how to deal with issues of sexual orientation, or sexuality, or even lifestyle choices can be a challenge. They're the kind of things that can give rise to gossip and innuendo, at the very least; and outright hostility and harassment if you don't deal with them correctly.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Effective Leadership, Respect / Respectfulness Foundational 8 Minutes
TrainingBriefs® Tackling Conflict Between Employees
A conflict between two or more employees is causing problems. For most managers or supervisors, the toughest part of dealing with conflict is making the decision to do something about it. So, how do you work with employees to resolve team conflict?
eLearning - TrainingBriefs® Leadership Management, Communication, Conflict Resolution, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
TrainingBriefs® Termination Due to Downsizing
We all dread it. It's one of the toughest responsibilities of a manager/leader. You must terminate an employee because your organization is downsizing. How well you do depends a lot on your preparation. So… what do you do?
eLearning - TrainingBriefs® Leadership Effective Leadership, Communication, Management, Professionalism Intermediate 8 Minutes
TrainingBriefs® Termination Due to Poor Performance
Performance-based terminations should never come as a surprise to your employees. Despite all your efforts, you still may not see the type or quality of improvement needed, and the only option left is to sever the relationship. However, by now, you should have clearly documented what you did to help the under-performing employee improve. What's the next step?
eLearning - TrainingBriefs® Leadership Successfully Leading Others, Communication, Management Intermediate 7 Minutes
TrainingBriefs® They’re Both Older
It’s a good possibility that many members of our organization don’t understand that our organization is a collection of backgrounds, experience levels, and life lessons. It’s important for them to understand that we can draw on the strengths of those elements… developing a thorough solution that works for the entire team.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Discrimination, Inclusion / Equity / Belonging, Effective Leadership Foundational 5 Minutes
TrainingBriefs® Unacceptable Mistakes
There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager or supervisor, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met. You have discovered an employee who makes an unacceptable number of mistakes. What do you do?
eLearning - TrainingBriefs® Leadership Management, Communication, Successfully Leading Others, Problem Resolution Intermediate 8 Minutes
TrainingBriefs® Why Creating a Sense of Belonging Matters
Belonging is that feeling of security and support - a sense of inclusion and acceptance within a group. It’s when an individual can bring their authentic self to work. By creating genuine feelings of belonging for all, an organization improves both engagement and performance. In today's increasingly diverse workplace, it's more important than ever for organizations to cultivate a culture of belonging. That’s a place in which all employees feel included, respected, and valued, regardless of their race, gender, age, religion, sexual orientation, or any other personal characteristic. When employees feel like they belong, they are more likely to be engaged, motivated, and committed to their work, which benefits our organization as a whole.
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Cultural Competency & Sensitivity, Diversity Dynamics Foundational 5 Minutes
Got Compliance?™ Harassment, Really?™
By completing this eLearning course, you will be able to identify behaviors that are harassing, determine what behavior is out-of-bounds, and identify how to react given situations involving harassment.
eLearning - LearningBytes® Ethics & Compliance Harassment Prevention, Compliance, Professionalism Foundational 12 Minutes
Got Compliance?™ The Hostile Work Environment
One of the realities of today’s workplace is the potential for violence, and as a manager, you must be able to effectively respond to situations that create a hostile work environment. You are responsible for providing a safe workplace for all your employees so you need the skills to deal with the risks that exist in managing people.
eLearning - LearningBytes® Ethics & Compliance Workplace Violence Prevention, Harassment Prevention, Management, Professionalism Intermediate 20 Minutes
Got Compliance?™ Third Party Harassment
We all deserve to work in a respectful and harassment-free workplace and it’s important for you to understand what is and is not acceptable behavior. Sometimes harassment occurs by people outside of our company. This eLearning module will focus on harassment situations involving third party relationships such as vendors, customers, and contractors.
eLearning - LearningBytes® Ethics & Compliance Harassment Prevention, Abusive Conduct / Bullying, Harassment Prevention, Professionalism Intermediate 20 Minutes
Got Diversity & Inclusion?™ Generational Diversity for Managers
Generational diversity is a term used to describe the diverse employee population that spans four generations in the workplace. By completing this module, you will be able to identify the characteristics of the four generations and the challenges of managing their different work styles.
eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Management Intermediate 16 Minutes
Got Leadership?™ Understanding Generation Y (Millennials)™
With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. In this module, we will be concentrating on Gen Y - the newest generation to enter the workplace (with different expectations and work styles).
eLearning - LearningBytes® Diversity, Equity, Inclusion & Belonging, Leadership Diversity Dynamics, Generational Challenges, Interpersonal Skills, Management, Onboarding Intermediate 11 Minutes
A.C.T. with Integrity™: Real Situations for Discussion (eLearning Advantage)
Most organizations operate at a fast pace—which means real choices have to be made quickly by employees every day. And every time they make a choice, they hold the future well-being of your organization in their hands. This highly interactive course will help your employees learn how to recognize the most common business ethics and compliance situations they face every day.
eLearning - Advantage Ethics & Compliance Ethics & Integrity, Communication, Compliance, Interpersonal Skills, Onboarding, Professionalism Foundational 50 Minutes
Coaching and Feedback Essentials: An Advantage eLearning Course
This course is designed to empower the learner to: 1) Define “coaching” and discuss the benefits, 2) Identify ways to inspire, encourage and challenge their team, 3) Learn to use a coaching conversation template, and 4) Practice coaching.
eLearning - Advantage Leadership Coaching & Mentoring, Collaboration, Conflict Resolution, Interpersonal Skills, Management Intermediate 40 minutes
It's Not Just About Sex Anymore™: An Advantage eLearning Course
Using dramatic examples in white and blue collar, hospitality, health care and retail settings, this program will protect your organization by communicating everyone's legal responsibilities towards harassment and discrimination.
eLearning - Advantage Ethics & Compliance Harassment Prevention, Abusive Conduct / Bullying, Communication, Compliance, Discrimination, Onboarding, Professionalism Advanced 45 Minutes
Leadership 101
Learners taking this course will quickly understand that leadership is the willingness and ability to influence those around them at all levels. They will also explore different methods for being more influential and identify leadership behaviors in a variety of situations. This course also helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.
eLearning - Advantage Leadership Effective Leadership, Coaching & Mentoring, Interpersonal Skills, New Supervisor, Onboarding Intermediate 40 Minutes
TrainingBriefs® The New Normal
New Micro-Learning! Biases and stereotypes based on national origin or heritage can lead to unfounded and negative comments and actions that can ruin relationships and reputations. This type of harassment and discrimination will not be tolerated in our organization!
eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness Foundational 5 Minutes
TrainingBriefs® The Post-Pandemic Workplace
New Micro-Learning! Returning to the office raises a lot of questions. It’s everyone’s job to make sure we create a workplace that is safe and respectful! During these trying times, communication will go a long way towards reducing fear and unfounded rumor/gossip. As we progress, you might see new changes. New policies. New procedures implemented within our workplace.
eLearning - TrainingBriefs® Personal Performance, Workplace Safety Communication, Onboarding, Professionalism, Reducing Stress (Work & Life) Foundational 8 Minutes
Legal Briefs™ Harassment & Discrimination: Promoting Respect and Preventing Discrimination
Harassment and discrimination are probably two of the most well known legal issues managers face. Unfortunately, they are also the two areas where managers can get themselves into the most trouble. Even with all the publicity on this topic in the media, many managers are not aware of their responsibilities regarding harassment and discrimination This course covers critical information on the things you need to be aware of in terms of how harassment and discrimination impacts you, as a manager, on a daily basis.
eLearning - Signature Ethics & Compliance, Leadership Management, Compliance, Discrimination, Harassment Prevention, Professionalism Intermediate 35 Minutes
Mentoring 201™ The Next Steps for Success (eLearning Signature)
Mentoring 201 takes a closer look at some key elements of the mentor/mentee partnership. This course covers the following key points for a meaningful mentoring partnership: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.
eLearning - Signature Leadership, Personal Performance Coaching & Mentoring, Collaboration, Communication, Interpersonal Skills, Effective Leadership Intermediate 30 Minutes