eLearning Library (692 Courses)

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the TAG® library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. TAG® licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Classics 106 courses

TrainingBriefs® 349 courses

LearningBytes® 133 courses

Advantage 33 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

Results for Suggested Industry Usage: Healthcare

Another Look: Defining Respect in Healthcare™ (eLearning)

A compelling eLearning course that investigates and addresses diversity and inclusion within the healthcare industry. This program is great for new hire orientation and on-boarding. Tough issues like stereotyping and age are addressed.

eLearning - Classics Diversity, Equity, Inclusion & Respect Diversity Dynamics, Professionalism, Inclusion & Equity, Respect, Onboarding, Cultural Competency & Sensitivity Foundational 40 Minutes

TrainingBriefs® Gender Identity for Healthcare Employees

New Micro-Learning! Creating a welcoming and supportive healthcare environment for all LGBTQ patients is a critical part of patient-centered care. Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Gender Identity, Diversity Dynamics, Inclusion & Equity, Respect, Learning Reinforcement, Active Bystander / Ally, Gender Equity Foundational 5 Minutes

TrainingBriefs® The No…No…No! Boss (For Healthcare)

New Micro-Learning! Bad attitudes in the workplace can deteriorate morale, lower productivity, and ultimately increase costs. It doesn’t take much for a co-worker, manager, or patient to feel the negative effects from someone with a bad attitude.

eLearning - TrainingBriefs® Leadership, Personal Performance Collaboration, Communication, Emotional Intelligence

HIPAA - An Overview

Since its institution in 1996, The Health Insurance Portability and Accountability Act (or HIPAA) aims to prevent healthcare fraud and ensure that all ‘protected health information’ is appropriately secured and to restrict access to health data to authorized individuals. If you have access to paper records, computers, information systems, networks, technology resources, including electronic medical records, and e-mails, you must follow HIPAA security policies, procedures and guidelines.

eLearning - Classics Ethics & Compliance HIPAA, Compliance Foundational 30 Minutes

The Stark Law - An Overview

The regulations known as the Stark Law were designed to prevent physicians from referring patients to entities with which they have an existing relationship and stand to benefit financially. The law applies specifically to designated health services (DHS) that are paid by Medicare (or any other Federal program). The purpose of the law is to reduce Medicare fraud where physicians were being compensated – either directly or indirectly – for the referral of patients to specific providers.

eLearning - Classics Ethics & Compliance Compliance Foundational 20 Minutes

ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)

Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.

eLearning - Classics Leadership, Personal Performance Collaboration, Communication, Interpersonal Skills, Leadership, Conflict Resolution, Emotional Intelligence Foundational 40 Minutes

Training Briefs® Consistently Late Employee

Your employees are being paid to do the best job possible during work hours. Failure to do so due to consistently being late disrupts their productivity, and it also disrupts the work of other employees. You have an employee who has been consistently late for work. What do you do?

eLearning - TrainingBriefs® Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 8 Minutes

Training Briefs® Hygiene Problems

What do you do about an employee with body odor, bad breath, or who appears unclean? If it’s affecting how the employee works with co-workers or customers, you need to overcome embarrassment and address it. How do you work with an employee who has poor hygiene?

eLearning - TrainingBriefs® Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 7 Minutes

Training Briefs® Inappropriate Dress

An employee is coming to work in clothes that are inappropriate for the workplace. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

eLearning - TrainingBriefs® Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 7 Minutes

Training Briefs® Just Asking

Do your employees know the difference between unprofessional and illegal behavior and sexual harassment? Could they recognize how an unwelcome pursuit can become harassing behavior? What if it was a manager pursuing an employee? Inappropriate or illegal?

eLearning - TrainingBriefs® Ethics & Compliance Sexual Harassment, Compliance, Professionalism, Respect Foundational 5 Minutes

Training Briefs® Personal Phone Calls

You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

eLearning - TrainingBriefs® Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 8 Minutes

Training Briefs® Personal Problems at Work

You’re aware an employee is having some personal problems and you feel they’re affecting their work. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

eLearning - TrainingBriefs® Leadership Management, Professionalism, Leading, Problem Resolution Intermediate 8 Minutes

Training Briefs® The Spy

Do your employees, staff and even management team understand that sexual harassment can take many forms? It can be verbal, as with jokes, comments, or propositions. It can be visual, as in written notes, cartoons, or objects. It can be electronic, as in e-mails, social media posts, and texts. And it can be physical, as with touching, gesturing, or leering and staring.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Respect Foundational 5 Minutes

TrainingBriefs® Employee Who Resists Change

A change has been made in your area and, unfortunately, an employee is not accepting the change. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

eLearning - TrainingBriefs® Leadership Management, Change, Leading, Problem Resolution Intermediate 8 Minutes

TrainingBriefs® Gathering Competitive Information

Ethics concern an individual's moral judgments about right and wrong. Decisions taken within an organization may be made by individuals or groups, but whoever makes them will be influenced by the culture of the company. One area of concern within many organizations is the gathering of competitive information. Collecting information about your competitors makes good business sense. However, you must do so in an ethical and reasonable way. Unfortunately, this doesn’t always happen. If you ever find yourself in this situation, it helps to know how to act.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Foundational 5 Minutes

A Team Defined (Interactive Tool)

Need a great primer for understanding the components of teamwork? Look no further than this quick, interactive tool. From defining a team to the importance of a meeting agenda, this resource makes quick study of understanding the importance of team in any organization. Can be used for new team training, a quick refresher or just-in-time learning.

Interactive Tools Personal Performance Teamwork, Communication, Discussion Trigger Intermediate 15 Minutes

TrainingBriefs® Interview Preparation

When preparing to interview candidates, it’s important to ask questions that will help you evaluate capabilities, commitment and chemistry. This course helps you think about how you currently prepare for an interview and asks - what could you change to make your interviewing more effective?

eLearning - TrainingBriefs® Leadership Interviewing, Management Foundational 8 Minutes

TrainingBriefs® Ethics and Compliance Concerns

New Micro-Learning! Although living our daily lives with ethics and integrity may seem simple enough, often times we can find ourselves in difficult situations when making the right decision is not always easy or clear. You will face choices every single day that impact your success, and the success of your organization.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Management Foundational 5 Minutes

TrainingBriefs® Interviewing: Probing Techniques

During an interview, when a candidate's answer is a generality, self-promotional, not behavioral, isn’t complete or the candidate’s non-verbals don’t match what the candidate is saying, follow-up with behavioral probes to draw out more information. You discover that the specifics the candidate gives can be linked to job requirements.

eLearning - TrainingBriefs® Leadership Interviewing, Interpersonal Skills, Management Intermediate 5 Minutes

I Wish My Manager Would Just...™ (eLearning)

25,000 employees can't be wrong…when it comes to knowing what managers and supervisors can do to make their workplaces more productive, efficient and rewarding. Based on candid responses gathered in a large-scale, five-year survey, this course helps managers and supervisors consider the impact—positive and negative—that their management styles have on employees. It's a refreshing and honest look at the relationship between employees and managers.

eLearning - Classics Leadership Leadership, Change, Communication, Professionalism Foundational 20 minutes

TrainingBriefs® Communicating with Difficult Employees

New Micro-Learning! In conversations with employees that may be somewhat challenging, it’s important for you to have some strong communication skills. Asking good questions is one such skill. Communicating with an employee who may be defensive requires you to model an open, questioning stance - we can call it the learning stance.

eLearning - TrainingBriefs® Leadership Leading, Communication, Interpersonal Skills Foundational 5 Minutes

TrainingBriefs® Communication Tools

New Micro-Learning! Let’s face it, leaders can never have enough communication skills to deal with all of the situations that come their way in the workplace. By the end of this module, you will be able to identify coaching and problem-solving questions to help employees develop greater competence and confidence.

eLearning - TrainingBriefs® Leadership Leading, Communication Foundational 6 Minutes

TrainingBriefs® Confidential Information

Updated! Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients, and employees are safe. This course delves into the importance of keeping things confidential.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Intermediate 6 Minutes

TrainingBriefs® Conflict of Interest

Updated! A conflict of interest arises in the workplace when an employee has competing interests or loyalties that either are, or potentially can be, at odds with each other. A conflict of interest causes an employee to experience a struggle between diverging interests, points of view, or allegiances.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Professionalism, Learning Reinforcement Foundational 5 Minutes

TrainingBriefs® Ethical Choices - Quality Products & Services

Updated! Cutting corners can involve any number of actions. It could mean ignoring policies, regulations, or laws. It might involve short-cutting the processes that are in place. It could mean cutting quality. It might mean ignoring or taking significant risks. It could involve lying or covering up problems.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Foundational 5 Minutes

TrainingBriefs® Ethical Choices - The Competition

Updated! Everybody should spend plenty of time thinking about competitors, and how they relate to their business, but you need to be very careful what you say out loud about them to your team, your investors, and your customers. What you say speaks volumes about how you think about your business, how smart you are, and your personal integrity.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Sales, Professionalism Intermediate 5 Minutes

TrainingBriefs® Providing Accurate Information

Updated! In the absence of accurate, reliable, and timely information, people and organizations will make bad decisions; they will be unable to help or persuade others to make better decisions. One problem all too often faced in the workplace is when someone is asked or told to compromise their ethical code. Accurate information and maintaining our ethical code are one of many ethical issues that come up in the workplace.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Foundational 5 Minutes

TrainingBriefs® Selling with Integrity

Updated! One definition of being ethical is “conforming to professional standards of conduct.” Herein lies both a problem and an opportunity for those of us in the world of sales. The problem lies in the fact that many people do not think of sales as a profession. Negative stereotypes have caused them to avoid or look down at a salesperson with disdain.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Sales & Service, Selling Foundational 5 Minutes

TrainingBriefs® The Resilient Leader

New Micro-Learning! Resilient leaders recover quickly from failures and merely look at them as temporary setbacks. They maintain a positive attitude and a strong sense of opportunity during periods of turbulence. When faced with uncertainty, resilient leaders find ways to move forward and avoid getting stuck.

eLearning - TrainingBriefs® Leadership Leadership, Management Foundational 5 Minutes

Got Compliance?™ Unintended Ethical Dilemmas

In this eLearning module, we’ll discuss different reactions to ethical dilemmas at work. Two situations are explored, with people feeling compelled to intervene in a constructive way, with them wanting to influence a coworker to help them avoid an ethical conflict and to bring about a more positive outcome. Both obtaining inside information to win a contract bid and fostering uncertainty about a competitor are covered in this topic.

eLearning - LearningBytes® Ethics & Compliance Ethics & Integrity, Compliance, Sales & Service, Professionalism Intermediate 20 Minutes

Sexual Harassment… It’s Not Enough to Know Better (For Employees)

You, our employees, are the first line of defense against sexual harassment. This new course provides the education and guidance to help employees rise to the challenge of preventing, recognizing, and reporting sexual harassment in the workplace.

eLearning - Classics Ethics & Compliance Sexual Harassment, Compliance Foundational 45 Minutes

Sexual Harassment… It’s Not Enough to Know Better (For Managers)

Managers and supervisors are held to a higher legal standard in sexual harassment cases. It’s Not Enough to Know Better provides the education, guidance, and authority to help managers rise to the challenge of preventing, recognizing, and reporting sexual harassment in the workplace.

eLearning - Classics Ethics & Compliance Sexual Harassment, Compliance Intermediate 50 Minutes

Got Compliance?™ Harassment, Really?™

By completing this eLearning course, you will be able to identify behaviors that are harassing, determine what behavior is out-of-bounds, and identify how to react given situations involving harassment.

eLearning - LearningBytes® Ethics & Compliance Harassment Prevention, Compliance, Professionalism Foundational 12 Minutes

Leadership 101

Learners taking this course will quickly understand that leadership is the willingness and ability to influence those around them at all levels. They will also explore different methods for being more influential and identify leadership behaviors in a variety of situations. This course also helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.

eLearning - Advantage Leadership Leadership, Interpersonal Skills, Coaching & Mentoring, New Supervisor, Onboarding Intermediate 35 Minutes

Mandated Reporting - Child Abuse and Neglect (California)

Be Ready for California AB 1963 Requirements! Your role as a mandated reporter has a huge impact in the lives of abused or neglected children. Being on the front line and quickly reporting abuse or neglect can literally mean the difference between life and death of a child. This course provides an overview of the definitions, requirements, and protections of the CA Child Abuse & Neglect Reporting Act (CANRA) – legislation originally passed in 1980 – as it relates to corporate human resources professionals and to front line business supervisors.

eLearning - Advantage Ethics & Compliance Compliance, Management Intermediate 40 Minutes

Mandated Reporting - Child Abuse and Neglect (California) - Spanish

Be Ready for California AB 1963 Requirements! Your role as a mandated reporter has a huge impact in the lives of abused or neglected children. Being on the front line and quickly reporting abuse or neglect can literally mean the difference between life and death of a child. This course provides an overview of the definitions, requirements, and protections of the CA Child Abuse & Neglect Reporting Act (CANRA) – legislation originally passed in 1980 – as it relates to corporate human resources professionals and to front line business supervisors.

eLearning - Advantage Ethics & Compliance Compliance, Management Intermediate 40 Minutes

TrainingBriefs® Leading in Unprecedented Times

New Micro-Learning! Unpredictable times call for unprecedented leadership. During times of intense fluidity, employees, team members and associates are all looking for their leaders to set the tone. They need to feel inspired and motivated to navigate the unknown. They need to know their leaders have their backs and are ready for what's next! Most importantly, they need to trust that their leaders are beside them - every step of the way.

eLearning - TrainingBriefs® Leadership Leadership, Communication, Professionalism, Respect Foundational 6 Minutes

TrainingBriefs® Engaging Your Remote Team

New Micro-Learning! More and more teams are working remotely - and for many people - this is a brand-new experience. For managers, this means another level of complexity when it comes to supporting team members while making sure that the work gets done. This course is designed to give you some ideas for how to keep your team engaged and productive while they are working remotely.

eLearning - TrainingBriefs® Leadership Management, Inclusion & Equity, Teamwork Foundational 6 Minutes

Documenting Discipline™ (eLearning Classic)

Lack of solid documentation is the single most common mistake employers make when handling discipline or terminations. What if you need to justify an employment decision or termination long after it occurs? Not properly documenting can hurt you in unemployment compensation disputes, workers’ compensation cases and other legal matters. This course teaches importance of documenting your employees using the FOSA method.

eLearning - Classics Ethics & Compliance, Leadership Employee Documentation, Management Foundational 40 Minutes

TrainingBriefs® The Boys Club

New Micro-Learning! Bias refers to negative or positive assumptions usually applied to groups of people. Bias can be persistent, harmful and/or unequal treatment of an individual based on a characteristic they possess or beliefs about a group with which they are identified. When we think about other people, we need to be aware of how bias may come into play. This is particularly true when the same behavior is seen as positive or negative depending upon if the person is a man or a woman.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Inclusion & Equity, Diversity Dynamics, Respect Foundational 5 Minutes

TrainingBriefs® EEO Overview

New Micro-Learning! The best-known equal employment law is Title VII (Seven) of the Civil Rights Act of 1964 - prohibiting discrimination based on race, color, religion, sex, and national origin. This quick course will take a closer look equal employment opportunity and the Act that has been amended and expanded several times over the years.

eLearning - TrainingBriefs® Ethics & Compliance Discrimination, Management, Learning Reinforcement Intermediate 6 Minutes

TrainingBriefs® Effective Delegation

New Micro-Learning! Being a good leader or manager often involves delegating tasks to employees. This can be difficult to do for many people, but there are some tips and tricks to make it easier AND more effective. Whether you're a team leader, store manager, supervisor or in any manager role, delegation is a major component to maximizing your productivity and keeping yourself sane during tight deadlines or large workloads.

eLearning - TrainingBriefs® Leadership Leadership, Communication, Teamwork, Leading Foundational 5 Minutes

TrainingBriefs® Your Attitude Effects the Team

New Micro-Learning! Dealing with attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. It’s very difficult to hide a bad attitude. Research shows us that employees generally express their bad attitudes in three primary ways.

eLearning - TrainingBriefs® Leadership Management, Communication, Leadership, Teamwork Foundational 5 Minutes

TrainingBriefs® Actively Preventing Harassment

New Micro-Learning! Harassment in our workplace is unacceptable – in any format! Being an active bystander in a situation where someone is being harassed can be speaking up and telling the harasser to stop… or it can be subtle (e.g. stepping between the harasser and the target of the harassment). The important thing to remember is that if you see harassing behavior - and you feel comfortable - you CAN intervene.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance Foundational 5 Minutes

Conducting Legal Interviews™ (eLearning Classic)

Hiring employees can be an expensive and lengthy process. Managers are often in a hurry to fill vacant positions in order to maintain the productivity of their departments. They are usually so focused on getting the position filled, they may not realize they have asked an inappropriate interviewing question. Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity.

eLearning - Classics Ethics & Compliance, Leadership Interviewing, Compliance, Management Intermediate 40 Minutes

Taking TIME to Lead™

As a supervisor or manager, you’re responsible for yourself and others. Your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.

eLearning - Classics Leadership Conflict Resolution, Communication, Interpersonal Skills, Management, Leading Intermediate 30 Minutes

TrainingBriefs® Involving Your Audience

New Micro-Learning! Involving the audience helps actively engage and manage their attention. It gets their minds off of the other priorities in their life and focused on you message. In this module, you’ll learn the importance of grabbing the interest of your audience and maintaining it.

eLearning - TrainingBriefs® Personal Performance Communication, Professionalism Foundational 5 Minutes

TrainingBriefs® Narrowing Your Presentation Focus

New Micro-Learning! When we narrow the focus of our presentation, we help avoid confusion. We quickly drill down to communicate in a way that helps everyone clearly understand our message. In this module, you'll learn about the importance of starting out wide to provide background and context and then quickly funneling down to specifics.

eLearning - TrainingBriefs® Personal Performance Communication, Professionalism Foundational 5 Minutes

TrainingBriefs® Planned Spontaneous Recognition

New Micro-Learning! You want high performance from your employees. You push them to give you exceptional results. In doing so you often raise stress levels-theirs and yours! This can create a potentially explosive situation. If you want to diffuse that possibility and keep your team motivated, try introducing Planned Spontaneous Recognition.

eLearning - TrainingBriefs® Leadership Motivation, Leadership, Management, Leading Intermediate 6 Minutes

TrainingBriefs® Preparing Your Presentation

New Micro-Learning! We all know that to be successful at whatever we do, we must prepare for the task. In this module, you'll learn what preparation really means when it comes to inspiring, informing, and influencing people.

eLearning - TrainingBriefs® Personal Performance Communication, Professionalism Foundational 6 Minutes

Strategic Planning 101 (Advantage Course)

Powerful eLearning Primer! Organizations of all types and sizes use strategic plans to become more successful and competitive. Strategic plans help to focus energy and resources on activities that align with the organization’s mission and vision. They help to increase efficiency and reduce costs; improve marketing efforts and organizational development; and manage risk and uncertainty by making the organization more responsive to a changing environment.

eLearning - Advantage Leadership Strategic Planning, Leadership Intermediate 45 Minutes

TrainingBriefs® That’s Not Funny!

New Micro-Learning! Regardless of your position, title or level in the organization, it is your job—and the job of every employee—to help create a professional workplace by demonstrating appropriate behavior. When it comes to telling jokes, there's a fine line between funny and disrespectful. We can't always know what may be offensive just by looking at someone.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Respect, Discrimination Intermediate 5 Minutes

Got Respect?® Humor in the Workplace

By completing this module, you will be able to distinguish between appropriate and inappropriate humor in the workplace. You will also be able to describe different responses to inappropriate humor in the workplace and implications of each.

eLearning - LearningBytes® Ethics & Compliance Respect, Communication, Professionalism, Inclusion & Equity Foundational 15 Minutes

TrainingBriefs® Unwelcomed Advances

New Micro-Learning! Our working relationships are complicated for all kinds of reasons. That's why you really have to know where the lines are when it comes to managing interactions with co- workers, customers, and vendors. Take the unwanted pursuit of a relationship, for example. It doesn't make any difference where it comes from - a manager, a coworker, a vendor, or a customer. Unwanted pursuit could be considered illegal harassment and simply can't be a part of the workplace.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Management Foundational 6 Minutes

Win the S.A.L.E.™ Supporting the Sale

Designed for service and support professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

eLearning - Classics Personal Performance Sales & Service, Communication, Sales, Professionalism Intermediate 30 Minutes

TrainingBriefs® Workplace Hazing

New Micro-Learning! Hazing, teasing, profanity, and horseplay are the kinds of unprofessional behaviors that lead to low morale, lost productivity, turnover and even safety issues. Even though we might have expected, and even tolerated these kinds of behaviors in the past, they absolutely cannot be a part of today's workplace.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance Foundational 5 Minutes

TrainingBriefs® Explicit Bias

New Micro-Learning! Explicit bias refers to the attitudes and beliefs we have about a person or group of people on a conscious level. We know these biases exist. We are conscious of them. When people perceive their biases to be valid, they are more likely to justify unfair treatment – which has negative impacts on the target of the bias as well as the entire organization.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Inclusion & Equity, Respect, Discrimination Intermediate 7 Minutes

Bury My Heart at Conference Room B™ (eLearning Program)

Many feel they can manage, but few were born to lead! Leadership is the key! But... there is more methodology, misdirection and generalized academic babble about the concept of leadership than almost any business subject out there. This course tackles the myths of leadership!

eLearning - Classics Leadership Leadership, Change, Communication, Management, Leading Foundational 40 Minutes

Courageous Change: Succeeding in a Changing World!

Are you finding it challenging to overcome obstacles? Can you persevere during times of trial and difficulty? Almost every instance of leadership that pushes us toward progress involves change. This interactive eLearning course is geared towards managers and supervisors, helping learners quickly understand and respond to change in the workplace via the A.C.T.I.O.N. model.

eLearning - Classics Personal Performance Change, Management Intermediate 40 Minutes

Good People, Bad Choices (eLearning Classic)

The eLearning course is a guide to ethical decision-making and provides an excellent vehicle for discussion based training that includes such topics as confidential information, gift giving, financial accountability, copyright infringement and more.

eLearning - Classics Ethics & Compliance Ethics & Integrity, Compliance, Professionalism, Onboarding Foundational 40 Minutes

Legal Briefs™ Discipline & Termination

Discipline and termination are critical business issues managers deal with regularly, though not always effectively. Through plain-speak language and practical examples, this course demonstrates protocol and procedures to follow for legal compliance and successful decision making.

eLearning - Classics Ethics & Compliance, Leadership Management, Compliance, Professionalism Intermediate 40 Minutes

Once Upon a Leader™ (eLearning Classic)

The majority of challenges calling for leadership are everyday situations in our professional and personal lives. This new eLearning course delves into these challenges and how to overcome them.

eLearning - Classics Leadership Leadership, Interpersonal Skills, Management, Professionalism Foundational 30 Minutes

The Foreign Corrupt Practices Act (FCPA) - An Overview

U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. U.S. employees and the companies they represent who violate this law face prosecution when caught paying or accepting bribes from foreign officials. Violators pay heavy fines...and the people involved can spend years in prison. This course provides a comprehensive overview of the FCPA.

eLearning - Classics Ethics & Compliance Ethics & Integrity, Compliance Foundational 25 Minutes

Writing for Business Results™

Have you ever thought, “I wish I were a better writer’? Or perhaps, “I wish I felt more confident that my writing is effective.” Wherever you fall on the scale of writing skills, Writing for Business Results is designed for you. If you are just beginning your career and need basic help with your business writing, you will find this course presents information in a succinct, clear language.

eLearning - Classics Personal Performance Interpersonal Skills, Communication, Professionalism Foundational 40 Minutes

TrainingBriefs® A Difference of Opinion

New Micro-Learning! You may do a superb job of preparing for a meeting, running the meeting and even getting the best out of your team. However, it’s likely that you will encounter a challenge to your ability to stay on track by participants who express strong differences of opinion. If differences of opinion are not resolved effectively, a meeting can spin off track, become chaotic, and prevent the achievement of the meeting’s purpose and desired outcomes.

eLearning - TrainingBriefs® Leadership Leading, Communication, Management, Meeting Preparation Intermediate 6 Minutes

TrainingBriefs® Accentuate the Positive

New Micro-Learning! For many leaders, their focus is typically upon when the mark is being missed. In most organizations, considerable energy and attention are invested in what’s off track as opposed to what’s working well and that is what this module is all about, accentuating the positive.

eLearning - TrainingBriefs® Leadership Leading, Motivation, Leadership, Learning Reinforcement Foundational 5 Minutes

TrainingBriefs® Asking Someone to Lie

New Micro-Learning! In general, people lie so they can tip the balance toward things going their way. They rationalize the lie. This rationalization is like poison to work relationships and the ultimate success of a business. The antidote is to STOP. Search your motivations. Think about the implications. Open yourself up to other options and Preserve your integrity.

eLearning - TrainingBriefs® Ethics & Compliance Management, Compliance, Leadership, Professionalism Foundational 6 Minutes

TrainingBriefs® Avoiding Discipline

New Micro-Learning! Although it can be uncomfortable or even unpleasant at times, you have a responsibility to take corrective or disciplinary action when the situation warrants it. In this course, we will examine the issue of avoiding discipline.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Leadership, Management Intermediate 5 Minutes

TrainingBriefs® Avoiding Reverse Discrimination in Hiring

New Micro-Learning! On paper, recruiting a new employee might appear to be a simple process. In reality, it’s an extremely complex process, and in every step of the way you need to be aware of certain legal implications. There are five common pitfalls in the recruiting and hiring process that you need to be mindful of; describing the job, dealing with protected groups, avoiding illegal questions, conducting legal reference check, and avoiding reverse discrimination. In this module, we will explore the topic of avoiding reverse discrimination.

eLearning - TrainingBriefs® Ethics & Compliance Hiring & Recruiting, Management Intermediate 5 Minutes

TrainingBriefs® Behind the Times

New Micro-Learning! Harassment and/or discrimination in the workplace is a very serious issue. This course takes a quick look at the potential consequences of making comments about an employee’s work habits that could possibly be construed as age bias or discrimination.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Discrimination Foundational 5 Minutes

TrainingBriefs® Being Transparent

New Micro-Learning! The value of honesty in business has obvious and subtle implications. Unfortunately, there are times when individuals are asked to be less than totally honest in order to paint a brighter financial picture. In this course, you’ll observe two coworkers discussing an upcoming presentation to the board of directors. The boss is pressuring his subordinate to paint a picture that is brighter than it actually is.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Foundational 5 Minutes

TrainingBriefs® Building Trust

New Micro-Learning! To build relationships you have to start by building trust. And that doesn't just happen... you have to work on it. You need to show your people that they can trust you and depend on you. If your employees see you right there with them, doing the job with them and working with them in a way that builds that trusting bond, they're going to trust you.

eLearning - TrainingBriefs® Leadership Leading, Leadership, Management, Learning Reinforcement Foundational 5 Minutes

TrainingBriefs® Change? No Thanks!

New Micro-Learning! Confronting someone who isn't flexible can feel exasperating. That's why it is so important to recover and go on; regain a positive attitude, and then find ways to keep things moving. One of the best ways to do this is to follow through on your commitment to help others improve their attitude. Encourage them even when we see the slightest change for the better. A little encouragement can go a long way!

eLearning - TrainingBriefs® Personal Performance Change, Interpersonal Skills, Leadership, Management Foundational 6 Minutes

TrainingBriefs® Cheating the System

New Micro-Learning! Most of the ethical misconduct in an organization is the small bad choices that employees make day to day. Breaking simple policies or taking advantage of privileges and benefits (like PTO) may not seem like serious ethical misconduct – but these infractions are a reflection of what kind of employee you are or could become. Small bad choices may lead to bigger bad choices.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance Foundational 5 Minutes

TrainingBriefs® Coaching Basics

New Micro-Learning! Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. You have to excel in the necessary interpersonal skills while at the same time follow a process. You need to engage your employee in recognizing and solving the current problem. And, you need to help develop his or hers own problem-solving capabilities.

eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Communication, Leadership, Professionalism Foundational 5 Minutes

TrainingBriefs® Coaching Overview

New Micro-Learning! Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. You have to excel in the necessary interpersonal skills while at the same time follow a process.

eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Communication, Learning Reinforcement Intermediate 5 Minutes

TrainingBriefs® Combine Your Strengths

New Micro-Learning! Extraordinary leaders understand that it's the combination of strengths that produces exponential results. It is these results that result in extraordinary leadership. This course takes a look at easy-to-understand steps to maximizing your leadership skills.

eLearning - TrainingBriefs® Leadership Leading, Management, Leading Intermediate 6 Minutes

TrainingBriefs® Compromising Your Standards

New Micro-Learning! When it comes to using inaccurate information to meet a deadline - even if it doesn't seem to impact or affect the outcome of a situation - it is a very slippery slope. Sometimes there is information that should not be kept confidential.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance Foundational 5 Minutes

TrainingBriefs® Conducting Legal Reference Checks

New Micro-Learning! Every day, organizations come under fire for hiring people with a past the company should, and could have, been aware of. Studies show that over 30 percent of all résumés contain fabrications. So checking out references and doing thorough background research on a candidate is becoming more and more important.

eLearning - TrainingBriefs® Ethics & Compliance Hiring & Recruiting, Compliance, Management Foundational 6 Minutes

TrainingBriefs® Describing the Job

New Micro-Learning! Recruiting a new employee might appear to be a simple process. In reality, it’s an extremely complex process, and in every step of the way you need to be aware of certain legal implications. In this course, we will explore the topic of describing the job.

eLearning - TrainingBriefs® Ethics & Compliance Hiring & Recruiting, Compliance, Management Intermediate 6 minutes

TrainingBriefs® Discipline & Termination: Not Being Prepared

New Micro-Learning! Many court cases for wrongful employment termination stem from mishandled progressive discipline. In this course, we will examine the issue of avoiding termination. Learners will explore the importance of taking a methodical approach to preparing for a termination and the potential consequences of just winging it.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management Foundational 5 Minutes

TrainingBriefs® Discipline - Avoiding Termination

New Micro-Learning! Avoiding termination is something too many managers stumble on, especially when they're dealing with employees they think are more likely to sue. Remember, if you ever find yourself in this situation, get the support you need from human resources or senior management and act decisively to correct the problem.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management Intermediate 5 Minutes

TrainingBriefs® Documenting Correctly

New Micro-Learning! Many cases for wrongful employment termination stem from mishandled progressive discipline. There are various common issues that managers struggle with. This course will examine the issue of improper documentation.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management Intermediate 6 Minutes

TrainingBriefs® Embracing Feedback

New Micro-Learning! Diversity is a fact of life in today’s workplace. Which means we need to be able to recognize and respond to those similarities and differences and make better decisions based on those understandings. In this short course, we’ll explore the importance of providing accurate feedback to our direct reports - and being open their insights.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Respect, Communication, Management Foundational 7 Minutes

TrainingBriefs® Embracing Inclusion

New Micro-Learning! Inclusion is about recognizing and responding to the needs of all employees. It’s talking about co-workers in a supportive way, rather than criticizing them behind their backs. Most importantly, inclusion is about making sure work assignments and activities, including work-related social events, do not exclude or disadvantage anyone.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Inclusion & Equity, Management, Leading Foundational 6 Minutes

TrainingBriefs® Embracing Respect

New MicroLearning! Respect is about treating people the way they want to be treated. It means establishing and maintaining a work environment that is free of offensive practices and conditions. If disrespectful conduct and disparaging remarks come up, they are addressed quickly and effectively. Respect is also about speaking positively about the organization, even during times of crisis – focusing on why you originally came to work here and why you are staying.

eLearning - TrainingBriefs® Diversity, Equity, Inclusion & Respect Respect, Management, Leading Foundational 8 Minutes

TrainingBriefs® Empowered Leadership

New Micro-Learning! As a leader, your ability to manage workforce performance effectively is the single most important factor in attracting and retaining motivated, productive, and loyal employees. You may have taken the time to build great relationships with your employees. So, you might ask yourself, “How do I maintain those relationships on a daily basis?”

eLearning - TrainingBriefs® Leadership Leading, Communication, New Supervisor, Learning Reinforcement Foundational 5 Minutes

TrainingBriefs® Engaging Your Employees

New Micro-Learning! Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give their best each day, commit to their organization’s goals and values and achieve motivation to contribute to organizational success - with an enhanced sense of their own well-being.

eLearning - TrainingBriefs® Leadership Motivation, Management, Team Builder or Retention Aid, Leading Foundational 5 Minutes

TrainingBriefs® Ethical Dilemma - I’m Not Here

New Micro-Learning! If you’re being pressured by a friend, coworker or even a manager... to lie… going along with them may seem like the easiest thing to do at first. It’s not! If you find yourself in such a dilemma, this course introduces a simple strategy to help.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Leadership, Professionalism Foundational 6 Minutes

TrainingBriefs® Ethics & Budgets

New Micro-Learning! Individuals make ethical choices, not organizations. In most cases, we are not talking about bad people. Granted, there some out there making conscious unethical choices, but this is the exception, not the rule. It’s usually good people that make bad choices. In this short course, you’ll observe an individual who discovers that her department is under budget. The question is will she make bad choices with this knowledge?

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Management Intermediate 5 Minutes

TrainingBriefs® Evaluating Ethical Situations

Updated! Deciding to how to react when you observe coworkers breaking policy or even laws can have consequences not only for them, but for you and the organization as well. If you find yourself in this type of situation, remember to use the filtering steps; evaluate the situation, evaluate the outcome of possible actions, and proceed accordingly.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance Intermediate 5 Minutes

TrainingBriefs® Evaluating the Interview

New Micro-Learning! So you think you know how to properly prepare for and conduct your interview but what do you do next? Once you have concluded all your interviews, the next step is to evaluate the interviews to determine who among all the candidates is the best fit for the job.

eLearning - TrainingBriefs® Leadership Interviewing, Management, Professionalism Foundational 5 Minutes

TrainingBriefs® Everyone Does It

New Micro-Learning! In this course, we'll look at software theft. By the time we're finished, you'll be in a better position to not only recognize the kinds of ethical situations that can lead to problems; but you'll also be better prepared to really think through the issues and figure out what's the best choice of action for you and your organization.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Compliance, Professionalism Intermediate 5 Minutes

TrainingBriefs® Focus on Your Strengths

New Micro-Learning! This course focuses on the energy that should be spent exploiting our strengths instead of focusing our energy on our weaknesses. As you complete this quick course, ask yourself in what areas do I want to be recognized as outstanding?

eLearning - TrainingBriefs® Leadership Leading, Leadership, Management Intermediate 6 minutes

TrainingBriefs® Handling Integrity Moments

New Micro-Learning! An integrity moment is any time an opportunity presents itself for you to make a choice that displays integrity or shows an example of integrity for others. This course outlines a process to guide your responses in order to build a culture of both honesty and trust in your organization.

eLearning - TrainingBriefs® Ethics & Compliance Ethics & Integrity, Communication, Leadership, Professionalism Foundational 6 Minutes

TrainingBriefs® Humor Gone Wrong

New Micro-Learning! We all like to have fun at work. But playing off stereotypes - even when it's intended as "just a joke" - isn't everybody's idea of fun. It could be seen as ridicule, which nobody likes. And if it happens a lot, it could create a hostile environment, which nobody wants.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Compliance, Inclusion & Equity Foundational 4 Minutes

TrainingBriefs® I Am Being Harassed!

New Micro-Learning! Sexual harassment is still a very real workplace issue. And... as you know by now, sexual harassment is illegal and is prohibited by law. Sexual harassment can be committed by a person of any gender, and it can occur between people of the same or different gender.

eLearning - TrainingBriefs® Ethics & Compliance Sexual Harassment, Learning Reinforcement Foundational 5 Minutes

TrainingBriefs® Identifying Career Paths

New Micro-Learning! Mentoring is a powerful tool for building success. A key part of your conversations with your mentee involves diving more deeply into their future career paths. By this time, you’ve already looked at the big picture of where your mentee would like to be in the years ahead. In this program, we will look at some examples of what you might want to recommend depending on the situation.

eLearning - TrainingBriefs® Leadership Coaching & Mentoring, Leadership, Professionalism Foundational 5 Minutes

TrainingBriefs® Illegal Harassment

New Micro-Learning! Harassment is unwelcome conduct that is based on race, color, religion, sex, gender identity, national origin, age, disability, or genetic information. This module will take a look at what you can do as a manager and as an organization to prevent such behavior.

eLearning - TrainingBriefs® Ethics & Compliance Harassment Prevention, Management, Learning Reinforcement Intermediate 6 Minutes

TrainingBriefs® Inconsistent Discipline

New Micro-Learning! Managers should always be professional, be even-handed, and above all, be consistent. Now obviously, employees aren't machines. And part of being a good manager is being able to tailor your management style to the unique needs of individuals. But when it comes to progressive discipline, making exceptions or applying different standards is a great way to end up telling your story to a judge.

eLearning - TrainingBriefs® Ethics & Compliance Compliance, Management Foundational 5 Minutes