Search eLearning Library for: Healthcare

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

Signature 116 courses

TrainingBriefs® 393 courses

LearningBytes® 133 courses

Advantage 32 courses

Advantage Plus 6 courses

Safety Classics 105 courses

SafetyBytes® 221 courses

TrainingBriefs® The Birthday Girl

It's not enough to understand the legal definition of sexual harassment… we must know what sexual harassment looks like in the real world… and its consequences on each other… and the organization. Because appropriate touching varies so much among different people, the best advice is to keep close personal touch to a minimum and always on a professional level.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Professionalism, Respect / Respectfulness, Sexual Harassment Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® The Critique

Let's be honest, workplace sexual harassment is still an issue. Even when subtle in nature, comments, body language, and tone of voice that imply something sexual is not appropriate in the workplace. These kinds of actions can easily lead to charges of hostile environment sexual harassment.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® The Honeymooner

Do your employees know the difference between unprofessional and illegal behavior and sexual harassment? Do they know how to handle borderline situations involving themselves or their coworkers? This video situation is a powerful tool to drive discussion, build awareness and prevent incidents of harassment in your organization.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Respect / Respectfulness, Sexual Harassment Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® The Spy

Do your employees, staff and even management team understand that sexual harassment can take many forms? It can be verbal, as with jokes, comments, or propositions. It can be visual, as in written notes, cartoons, or objects. It can be electronic, as in e-mails, social media posts, and texts. And it can be physical, as with touching, gesturing, or leering and staring.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Respect / Respectfulness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® They Posted What?!?

Employees can (and do) post things on social media that are best left unseen in the workplace. But what if co-workers see and discuss another employee's posts in the workplace? Inappropriate, unprofessional or illegal?

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Active Bystander / Ally, Compliance, Professionalism Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Way to Go Team!

Slapping any employee on the butt is inappropriate workplace behavior and should not happen with any employee! Unwanted touching, swatting, rubbing or any other physical action of this type spells trouble in the workplace. It’s best to keep physical contact to a minimum and always on a professional level.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Communication, Professionalism Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® We Need More Seats!

New Micro-Learning! Cultural differences are the various beliefs, behaviors, languages, practices and expressions considered unique to members of a specific ethnicity, race or national origin. The goal of this course is to begin to build competency in quickly identifying these differences and learning how to handle them appropriately. We call this cultural competency.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Respect / Respectfulness Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® While You’re Down There…

Before we can prevent sexual harassment, we need to understand what is considered harassing behavior. The behavior must be unwelcome. The behavior can be very obvious or very subtle. It can be verbal or written, visual, or physical. Comments (innuendo) and body language can be clear indicators of harassing behavior.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Professionalism, Sexual Harassment Course Level: Foundational Seat Time: 5 Minutes

The Consequences of Sexual Harassment™ (CA Employees)

Specific for California Sexual Harassment Training Requirements! This interactive course is designed to meet SB1343 requirements for employee training and will engage each learner with a realistic view of workplace sexual harassment and the fallout associated with a non-compliant culture. Hostile Work Environment and Quid Pro Quo harassment (and their various forms) are discussed and addressed. The consequences of sexual harassment are deep and impact everyone within an organization. Other concepts addressed: Active Bystander, Sex Stereotyping, Retaliation and more.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Harassment Prevention, Learning Reinforcement Course Level: Foundational Seat Time: 60 Minutes

PREVAIL!® Armed Intruder Preparedness & Response Training (Advantage Plus - Employee)

Being prepared… that’s what can dramatically change your chance of prevailing during an active shooter/armed intruder situation. Why? Because the shooter is NOT counting on you being ready to act! This comprehensive PREVAIL!™ course teaches a trained response that allows for immediate action and a better opportunity to overcome.

Topic: Armed Intruder / Active Shooter Learning Path: Ethics & Compliance Type: eLearning - Advantage Plus Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Workplace Safety & Awareness, Workplace Violence Prevention Course Level: Foundational Seat Time: 90 Minutes

PREVAIL!® Armed Intruder Preparedness & Response Training (Advantage Plus - Manager)

Since the 1980’s, workplace violence has been recognized as a leading cause of occupational injury and mortality. Violence on the job manifests itself in many forms; from emotional abuse to bullying to assault and even homicide. PREVAIL!® will help you - the manager/supervisor - better respond in violent situations involving an armed threat. The goals & objectives of this course provide you with information and strategies on recognizing and responding to the dynamic challenges and issues of violent incidents within the workplace.

Topic: Armed Intruder / Active Shooter Learning Path: Ethics & Compliance Type: eLearning - Advantage Plus Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Workplace Safety & Awareness, Workplace Violence Prevention Course Level: Intermediate Seat Time: 105 Minutes

A Team Defined (Interactive Tool)

Need a great primer for understanding the components of teamwork? Look no further than this quick, interactive tool. From defining a team to the importance of a meeting agenda, this resource makes quick study of understanding the importance of team in any organization. Can be used for new team training, a quick refresher or just-in-time learning.

Topic: Teamwork Learning Path: Personal Performance Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Discussion Trigger Course Level: Intermediate Seat Time: 15 Minutes

Addressing a Gender Discrimination Complaint (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their gender. What do you do? There are five steps you can take to help the situation.

Topic: Management Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination, Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Addressing a Race Discrimination Complaint (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their race. What do you do? There are five steps you can take to help the situation.

Topic: Management Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination, Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Addressing a Religious Discrimination Complaint (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their religion. What do you do? There are five steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

An Employee Who Doesn't Interact Well with Others (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who doesn’t interact well with other people. If this is important in the person’s job, you need to deal with it. What do you do? This interactive resource walks you through the situation. Step-by-step dialogue and resources help ensure you tackle the tough situation effectively and correctly.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

An Employee Who Doesn't Understand What is Expected (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is that the employee doesn’t understand what’s expected to do the job correctly. There are four steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

An Employee Who Engages in Harmful Gossip (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who engages in harmful gossip on the job. What do you do? There are four steps you can take to help the situation while clearly setting organizational expectations.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

An Employee Who is Consistently Late for Work (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who is consistently late for work. What do you do? There are five steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

An Employee Who is Frequently Absent (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who’s frequently absent from the job - and they don't realize the impact on their co-workers. What do you do? There are five steps you can take to help the situation while clearly setting organizational expectations.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

An Employee Who is Not Assertive Enough (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who’s not assertive enough. What do you do? There are four steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

An Employee Who Lacks Necessary Job Skills (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who lacks necessary job skills. What do you think? There are four steps you can take.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Coaching & Mentoring, Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

An Employee Who Makes Unacceptable Mistakes (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who makes unacceptable mistakes. What do you do? There are five steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

An Employee Who Needs Motivation (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who needs motivation. What do you do? There are four steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Motivation, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

An Employee Who Resists Change (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! A change has been made in your area and, unfortunately, an employee is not accepting the change. What do you do? There are specific steps you can take to help the situation while clearly setting organizational expectations.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

An Employee with a Poor Attitude (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! Poor attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. What do you do? There are five steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

An Employee with Hygiene Problems (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! What do you do about an employee with body odor, bad breath, or who appears unclean? There are four steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Anger at a Lower-Than-Expected Raise (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee complains to you that their raise was less than expected. What do you do? There are four steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Conflict Resolution, Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Communicating Plans for Change (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! Communicating plans for change in the workplace is no longer just an event or an initiative. What do you think? There are three steps you can take.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

Employee Suspected of Substance Abuse (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You're a manager or supervisor and suspect one of your employees has a drinking problem - but you don't have definite proof. What do you do? This interactive resource walks you through the situation. Step-by-step dialogue and resources help ensure you tackle the tough situation effectively and correctly.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Employee Wellness, Successfully Leading Others, Problem Resolution, Professionalism, Substance Abuse Course Level: Intermediate Seat Time: 15 Minutes

Employee Terminated Due to Downsizing (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who is being terminated due to downsizing. What do you do? There are four steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

How to Solve Conflict Between Employees (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employees with solving conflict. What do you do? There are five steps you can take to help the situation.

Topic: Conflict Resolution Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Management, Problem Resolution, Professionalism Course Level: Intermediate

Termination Due to Poor Performance (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who is being terminated for poor performance. What do you do? There are four steps you can take to help the situation.

Topic: Management Learning Path: Leadership Type: Interactive Tools Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Problem Resolution, Professionalism Course Level: Intermediate Seat Time: 15 Minutes

TrainingBriefs® Understanding Diversity (Key Workplace Terms)

New Micro-Learning! Workplace diversity is not an option — it is a reality. And the true value of that diversity allows organizations to draw on a fuller range of experiences - allowing them to think more creatively and avoid biased decision-making. But when it comes to workplace diversity, there are some key terms you must understand in order to overcome the very issues that prevent us from embracing and leveraging the full power of diversity. We’ll define and discuss a few of those key terms in this course.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 7 Minutes

TrainingBriefs® Returning to Work: Common Employee Questions

New Micro-Learning! As employees and staff begin their return to the workplace after the pandemic stay-at-home orders, they will have questions... many questions. Things will take time to get back to normal. And many think the 'new' normal might not be much like how we did things in the past. As a manager, you need to be prepared for questions and concerns brought to you by your team.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Onboarding, Workplace Safety & Awareness Course Level: Foundational Seat Time: 4 Minutes

TrainingBriefs® I’ll Take Care of It!

New Micro-Learning! It's normal for employees to be concerned about overall safety when returning to work after a health scare or pandemic. Your safety is of utmost importance. What's not allowed are threats and actions against another employee – regardless of the perceived health impacts that employee might have on others. Any form of abusive conduct (whether veiled or actual threats of violence) will not be tolerated.

Topic: Workplace Violence Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness, Workplace Civility Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Understanding Workplace Equity

New Micro-Learning! Equity in a workplace means everyone receives fair treatment. That means there is transparency, and everyone knows what to expect in terms of consequences and rewards. In other words, equity is what happens when all members of a diverse group of employees have equal opportunities and support to succeed and grow!

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Learning Reinforcement, Workplace Civility Course Level: Foundational Seat Time: 7 Minutes

TrainingBriefs® Wanna Get Us All Sick?

New Micro-Learning! Social (and physical) distancing policies and standards within the workplace are essential to protecting employees from possibly getting sick. When it comes to understanding these new policies and procedures, it’s important to not only follow them, but to refrain from criticizing others for following them.

Topic: Compliance Learning Paths: Ethics & Compliance, Workplace Safety Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Respect / Respectfulness, Teamwork, Workplace Safety & Awareness Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® What’s His Problem?

New Micro-Learning! Just because you can’t see the reason a person is using the accessible parking spot does not mean that they shouldn’t be using it. If someone asks for an accommodation, it’s important to be supportive - even if you don’t know why that change is needed. Be respectful of their needs, just as you would like them to be respectful of yours if you ever needed accommodation.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Engaging Your Remote Team

New Micro-Learning! More and more teams are working remotely - and for many people - this is a brand-new experience. For managers, this means another level of complexity when it comes to supporting team members while making sure that the work gets done. This course is designed to give you some ideas for how to keep your team engaged and productive while they are working remotely.

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Teamwork Course Level: Foundational Seat Time: 6 Minutes

SafetyBytes® Keeping It Clean: Handwashing 101

Keeping hands clean through improved hand hygiene is one of the most important steps we can take to avoid getting sick and spreading germs to others. Many diseases and illnesses are spread by not properly washing hands. In this SafetyByte module, we’ll discuss the importance of handwashing.

Topic: Workplace Safety & Awareness Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Employee Wellness, Safety Orientation Course Level: Foundational Seat Time: 5 Minutes

Employee Engagement: Enhancing Your Work Culture™ (eLearning Signature)

Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. If the leaders of an organization understand the level of passion their workforce has for the job, they are a step ahead of the competition.

Topic: Management Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Successfully Leading Others, Team Builder or Retention Aid Course Level: Intermediate Seat Time: 40 Minutes

TrainingBriefs® Civility Matters

New Micro-Learning! In today's fast-paced world, a quick social media post can lead to hurt feelings and lots of lost jobs (maybe even a lawsuit or two). Uncivil actions disrupt the workplace! Why don't we think before we hit the enter button? What happened to the Golden Rule? What has desensitized us to the point we feel we can say or do anything... and without consequence?

Topic: Workplace Civility Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Learning Reinforcement, Professionalism Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Virtual Meeting Etiquette

New Micro-Learning! Online meetings for remote working staff are essential for making connections. With a conference call or a simple click of a web meeting link, you can carry out everything from sales presentations to team status updates. Oh, and let’s not forget video conferencing. With a webcam you can even feel like you’re in the same room! But, have you stopped to consider your meeting etiquette?

Topic: Professionalism Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Teamwork Course Level: Foundational Seat Time: 6 Minutes

PREVAIL!® Armed Intruder/Active Shooter Training (Advantage - Employee)

PREVAIL!® is designed to help your organization better respond in violent situations involving an armed threat. The goals and objectives of this course provide employees with information and strategies on recognizing and responding to the dynamic challenges and issues of violent incidents within the workplace.

Topic: Armed Intruder / Active Shooter Learning Path: Ethics & Compliance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Workplace Safety & Awareness, Workplace Violence Prevention Course Level: Foundational Seat Time: 60 Minutes

TrainingBriefs® Can She Hack It?

New Micro-Learning! Stereotypes are all too common in the workplace today. A stereotype is defined as an over-generalized belief about a particular category of people. Stereotypes are generalized because one assumes that the stereotype is true for each individual person in a group.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Respect / Respectfulness, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® EEO Overview

New Micro-Learning! The best-known equal employment law is Title VII (Seven) of the Civil Rights Act of 1964 - prohibiting discrimination based on race, color, religion, sex, and national origin. This quick course will take a closer look equal employment opportunity and the Act that has been amended and expanded several times over the years.

Topic: Discrimination Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Learning Reinforcement, Management Course Level: Intermediate Seat Time: 6 Minutes

TrainingBriefs® Effective Delegation

New Micro-Learning! Being a good leader or manager often involves delegating tasks to employees. This can be difficult to do for many people, but there are some tips and tricks to make it easier AND more effective. Whether you're a team leader, store manager, supervisor or in any manager role, delegation is a major component to maximizing your productivity and keeping yourself sane during tight deadlines or large workloads.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Successfully Leading Others, Teamwork Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Workplace Privacy & Employee Consent

New Micro-Learning! A written sign-off that meets federal and state legal requirements for each of the situations discussed in this course could prevent many legal headaches - and it shows that you respect everyone's right and expectation to privacy.

Topic: Workplace Privacy Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Your Attitude Effects the Team

Addressing tough attitude issues is a common problem for managers. You can have a terrific team of people, but one bad attitude can be the weak link in the chain that pulls everyone else down. It’s very difficult to hide a bad attitude. Research shows us that employees generally express their bad attitudes in three primary ways.

Topic: Management Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Effective Leadership, Teamwork Course Level: Foundational Seat Time: 5 Minutes

The Consequences of Sexual Harassment™ (NY/NYC Employee)

Specific for New York State/NYC Sexual Harassment Training Requirements! This course is strategically designed to deeply engage each learner - with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. Using realistic and dramatic videos, character interviews and interactive components, this new course helps participants become more aware of the personal consequences surrounding sexual harassment and identify what they should do if they experience or witness a sexual harassment situation.

Topic: Sexual Harassment Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Harassment Prevention, Learning Reinforcement Course Level: Foundational Seat Time: 50 Minutes

The Consequences of Sexual Harassment™ (NY/NYC Manager)

Specific for New York State/NYC Sexual Harassment Training Requirements! Understanding the deep consequences of workplace sexual harassment is paramount to preventing it. Managers and supervisors are held to a higher legal standard in sexual harassment cases. This interactive course provides the education, guidance and authority to help managers rise to the challenge of preventing, recognizing and reporting sexual harassment in the workplace. When it comes to workplace sexual harassment... enough is enough!

Topic: Sexual Harassment Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Harassment Prevention, Learning Reinforcement Course Level: Foundational Seat Time: 60 Minutes

TrainingBriefs® Actively Preventing Harassment

New Micro-Learning! Harassment in our workplace is unacceptable – in any format! Being an active bystander in a situation where someone is being harassed can be speaking up and telling the harasser to stop… or it can be subtle (e.g. stepping between the harasser and the target of the harassment). The important thing to remember is that if you see harassing behavior - and you feel comfortable - you CAN intervene.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Workplace Inclusion

New Micro-Learning! Diversity awareness and inclusion means recognizing and responding to the needs of various groups within the workforce to improve working relationships within our organization and teams. Diversity is a given. It simply exists. But… creating an inclusive team environment that values diversity helps us achieve our organization’s goals – both cultural and financial.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Culture Commitment, Interpersonal Skills, Respect / Respectfulness, Team Builder, Teamwork Course Level: Foundational Seat Time: 9 Minutes

TrainingBriefs® Diversity in Recruiting & Hiring

New Micro-Learning! Studies have shown that having a diverse team is more innovative. But let's be real, finding and hiring diverse talent is often easier said than done. You may even be asking yourself, how can we get past potential bias and get the right talent in the door? And how do we keep them once we have them?

Topic: Hiring & Recruiting Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Effective (& Legal) Interviewing, Unconscious / Hidden Bias Course Level: Intermediate Seat Time: 5 Minutes

TrainingBriefs® Narrowing Your Presentation Focus

When we narrow the focus of our presentation, we help avoid confusion. We quickly drill down to communicate in a way that helps everyone clearly understand our message. In this module, you'll learn about the importance of starting out wide to provide background and context and then quickly funneling down to specifics.

Topic: Communication Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Preparing Your Presentation

New Micro-Learning! We all know that to be successful at whatever we do, we must prepare for the task. In this module, you'll learn what preparation really means when it comes to inspiring, informing, and influencing people.

Topic: Communication Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Sensitive Performance Appraisals

New Micro-Learning! Navigating through a performance appraisal that addresses sensitive issues is one of the most difficult management responsibilities. It requires tact and compassion. But it’s also required to make the organization’s expectations clear, and to put an under-performing employee on the right track.

Topic: Effective Leadership Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Successfully Leading Others, Management, Professionalism Course Level: Foundational Seat Time: 6 Minutes

Strategic Planning 101 (Advantage Course)

Powerful eLearning Primer! Organizations of all types and sizes use strategic plans to become more successful and competitive. Strategic plans help to focus energy and resources on activities that align with the organization’s mission and vision. They help to increase efficiency and reduce costs; improve marketing efforts and organizational development; and manage risk and uncertainty by making the organization more responsive to a changing environment.

Topic: Strategic Planning Learning Path: Leadership Type: eLearning - Advantage Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership Course Level: Intermediate Seat Time: 45 Minutes

SafetyBytes® - An Overview of Safe Lifting

“Oh, my aching back” is one of the most common complaints heard in the workplace. This SafetyBytes® course introduces the importance of proper lifting.

Topic: Backs & Back Safety Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 6 Minutes

SafetyBytes® - Back Aches and Damage

In this SafetyBytes® module, we’ll discuss some of the common issues that cause back problems.

Topic: Backs & Back Safety Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 8 Minutes

SafetyBytes® - Back Safety - Force and Repetition

It seems that almost everyone around us has back pain or a tender back. Yet we all take our backs for granted, until they give us problems. In this SafetyBytes® module, we’ll discuss some of the factors which contribute to the risk of back injury.

Topic: Backs & Back Safety Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 6 Minutes

SafetyBytes® - Hazardous Gases (Ignoring the Need for PPE)

A confined space + lack of personal protective equipment spells disaster in this SafetyByte.

Topic: Confined Space Safety Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Personal Protective Equipment, Safety Orientation, Workplace Safety & Awareness Course Level: Intermediate Seat Time: 8 Minutes

SafetyBytes® - How Your Back Works

Have you ever wondered how and where back problems occur? In this SafetyBytes® module, we’ll discuss the mechanics of how your back works.

Topic: Backs & Back Safety Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 8 Minutes

SafetyBytes® - Lock Out/Tag Out (Office Machine Maintenance)

This SafetyByte shows the results of failing to lock and tag office equipment before attempting a repair.

Topic: Energy Isolation/Lockout Tagout Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Onboarding, Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 6 Minutes

SafetyBytes® - Responding to a Direct Chemical Spill

Experience has taught us to respect chemicals and the hazards they can pose to human health and the environment. In this SafetyBytes® course, we will look at the appropriate actions to take during a direct chemical spill.

Topic: Chemical Safety Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing Other Topics: Communicating Safety, Handling Hazardous Materials, Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 5 Minutes

SafetyBytes® - Saving Your Back (Tips and Tricks)

Back pain is not joke! In this SafetyBytes® module, we’ll discuss some basic tips and tricks to help you prevent injury to your back.

Topic: Backs & Back Safety Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 5 Minutes

SafetyBytes® - Slippery When Wet

Falls. They can be prevented! This SafetyByte discusses the importance of paying attention while on the job - to avoid slips, trips or falls.

Topic: Slips, Trips and Falls Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Onboarding, Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 5 Minutes

SafetyBytes® - The NFPA 704 Hazard Identification System

Signs, tags, labels, and placards convey information that is intended to change behavior, give instructions, and/or convey important safety information and warnings. In this SafetyBytes® module, we’ll discuss the NFPA 704 Hazard Identification System.

Topic: Handling Hazardous Materials Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing Other Topics: Communicating Safety, Fire Safety, Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 7 Minutes

SafetyBytes® - Why and How Falls Happen

Many jobs have inherent risks. Some people consider them occupational hazards and while you might pay close attention to the obvious risks, you’re more likely to ignore the subtle, equally dangerous risks. In this SafetyBytes® module, we’ll review why and how falls happen.

Topic: Slips, Trips and Falls Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 6 Minutes

SafetyBytes® - Why Take Chances

In this SafetyBytes™ module, we’ll look at the seriousness of unsafe work practices and the reality of ignoring the safety message behind a no injury accident.

Topic: Accident Reporting & Investigation Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 5 Minutes

SafetyBytes® Fire Safety - Fire Classifications

Every 20 seconds, a fire department responds to a fire somewhere in the United States. Once a minute, a fire occurs in a structure. Although fire's toll has declined steadily over the past two decades, fire continues to cause major losses. In this SafetyBytes® course, we’ll discuss fire classifications.

Topic: Fire Safety Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 8 Minutes

SafetyBytes® Fire Safety: Fire Extinguisher Overview

Just how important are fire extinguishers? It turns out very important! Often ignored, these life saving devices play a vital role in keeping us safe. It is time for fire extinguishers to get the respect they deserve. In this SafetyBytes® module, we’ll review the important things you must consider about your fire extinguishers.

Topic: Fire Safety Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 6 Minutes

SafetyBytes® Fire Safety: Fire Extinguishers

There are different classes of fire as well as different types of fire extinguishers for each class. Using the wrong type can make the fire worse and cause serious injury to you or the people around you. In this SafetyBytes® lesson, we’ll review the different types of fire extinguishers.

Topic: Fire Safety Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 8 Minutes

SafetyBytes® Fire Safety: Using Fire Extinguishers Safely

Fire is among the most serious hazards that you may face in the workplace. While proper procedures and training can minimize its likelihood, you still must be prepared to deal with a fire emergency should it occur. In this SafetyBytes® lesson, we’ll review the procedures you should follow in the event of a fire.

Topic: Fire Safety Learning Path: Workplace Safety Type: eLearning - SafetyBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Safety Orientation, Workplace Safety & Awareness Course Level: Foundational Seat Time: 8 Minutes

TrainingBriefs® Responding to Workplace Gossip

New Micro-Learning! Some people are fascinated by gossip and some just ignore it. But when gossip is felt as harassment or discrimination in the workplace - it can be devastating!

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Discrimination, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Unwelcomed Advances

New Micro-Learning! Our working relationships are complicated for all kinds of reasons. That's why you really have to know where the lines are when it comes to managing interactions with co- workers, customers, and vendors. Take the unwanted pursuit of a relationship, for example. It doesn't make any difference where it comes from - a manager, a coworker, a vendor, or a customer. Unwanted pursuit could be considered illegal harassment and simply can't be a part of the workplace.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Behaviors for Success

New Micro-Learning! The behaviors we display at work can help you… get a promotion, succeed on projects, meet goals, and just generally enable you to enjoy your job more. By the end of this module, you’ll be able to identify the common behaviors of successful employees.

Topic: Professionalism Learning Path: Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Collaboration, Communication, Goals and Goal Setting, Interpersonal Skills, Learning Reinforcement, Motivation Course Level: Foundational Seat Time: 5 Minutes

I Wish My Manager Would Just...™ (eLearning)

25,000 employees can't be wrong…when it comes to knowing what managers and supervisors can do to make their workplaces more productive, efficient and rewarding. Based on candid responses gathered in a large-scale, five-year survey, this course helps managers and supervisors consider the impact—positive and negative—that their management styles have on employees. It's a refreshing and honest look at the relationship between employees and managers.

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Professionalism Course Level: Foundational Seat Time: 20 minutes

TrainingBriefs® Addressing Stereotypes

New Micro-Learning! Sometimes people look at another group as being different just based upon skin color or racial traits. It’s often easy to see other human beings as different if you look at them through the “We – Them” mindset. This depersonalizes people.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Learning Reinforcement, Unconscious / Hidden Bias Course Level: Foundational Seat Time: 5 Minutes

Win the S.A.L.E.™ Coaching for Sales Success

Coaching is essential to the success of any employee... but when it comes to a sales person, coaching makes a profound impact on performance, attitude and service! This program helps sales managers quickly recognize and respond to common challenges/issues they face by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales teams and staff.

Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Coaching & Mentoring, Communication, Professionalism Course Level: Intermediate Seat Time: 30 Minutes

Win the S.A.L.E.™ Supporting the Sale

Sales support is essential to keeping the sales funnel and process moving. This program contains time-tested and optimized training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom. Note: This program (and materials) is designed for sales service and support team embers and professionals.

Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism, Sales Course Level: Intermediate Seat Time: 30 Minutes

TrainingBriefs® Workplace Hazing

New Micro-Learning! Hazing, teasing, profanity, and horseplay are the kinds of unprofessional behaviors that lead to low morale, lost productivity, turnover and even safety issues. Even though we might have expected, and even tolerated these kinds of behaviors in the past, they absolutely cannot be a part of today's workplace.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Explicit Bias

New Micro-Learning! Explicit bias refers to the attitudes and beliefs we have about a person or group of people on a conscious level. We know these biases exist. We are conscious of them. When people perceive their biases to be valid, they are more likely to justify unfair treatment – which has negative impacts on the target of the bias as well as the entire organization.

Topic: Inclusion / Equity / Belonging Learning Path: Diversity, Equity, Inclusion & Belonging Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination, Respect / Respectfulness Course Level: Intermediate Seat Time: 7 Minutes

Be S.A.F.E. (Not Sorry)™: Preventing Violence in the Workplace (eLearning Signature)

Promote a safe work environment and prevent workplace violence. Using dramatic examples taken from real life situations, this course provides specific instructions for everyone in your organization about how to make your workplace S.A.F.E. It demonstrates practical—and even necessary—tools to help keep your company safe in today’s hectic and pressure-filled world.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Effective Leadership, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes

Improving Personal Productivity: How to Accomplish More with Less Stress

This powerful, interactive eLearning course gives you easy-to-use tools you need to begin improving your personal productivity - including how to avoid time wasters!

Topic: Personal Improvement Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism Course Level: Foundational Seat Time: 30 Minutes

Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability (eLearning)

Discipline and termination are critical business issues managers deal with regularly, though not always effectively. Through plain-speak language and practical examples, this course demonstrates protocol and procedures to follow for legal compliance and successful decision making.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Course Level: Intermediate Seat Time: 40 Minutes

Legal Briefs™ Recruiting & Hiring: A Manager's Guide to Staying Out of Court

All organizations have to recruit and hire new employees. It is one of a manager’s most important duties. Finding the right person for the right job can be a struggle for any manager, not to mention the myriad of legal issues that surround recruiting and hiring. This course is designed to simplify recruiting and hiring by focusing on the toughest issues managers face and giving you some real-world examples to help you understand and implement a recruiting and hiring process.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Hiring & Recruiting, Effective (& Legal) Interviewing, New Supervisor, Professionalism Course Level: Intermediate Seat Time: 30 Minutes

Legal Briefs™ Workplace Privacy: Does It Really Exist? (eLearning Program)

Workplace privacy issues can be tricky—in large part due to expectations on the part of employees of having the same rights to privacy at work as they do at home. From things such as appropriate handling of employee records and information to the need of the company to track the use of technology, privacy definitions and expectations can raise many questions for which managers need to have the answers.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism, Workplace Privacy Course Level: Intermediate Seat Time: 30 Minutes

Legal Briefs™ Workplace Violence: The Legal Role in Keeping Your Workplace Safe

Workplace violence is an issue that no one can afford to ignore. An organization’s top priority is to ensure the safety of the workplace. But there are also some legal liability issues that you need to be aware of. This course provides an understanding of critical issues related to workplace violence including five of the toughest issues managers must deal with.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Compliance, Professionalism, Workplace Violence Prevention Course Level: Intermediate Seat Time: 40 Minutes

The Foreign Corrupt Practices Act (FCPA) - An Overview

U.S. law strictly prohibits offering or receiving bribes and gifts when doing commerce with people in or from foreign countries. U.S. employees and the companies they represent who violate this law face prosecution when caught paying or accepting bribes from foreign officials. Violators pay heavy fines...and the people involved can spend years in prison. This course provides a comprehensive overview of the FCPA.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Course Level: Foundational Seat Time: 25 Minutes

Understanding Wage and Hour Laws: An Overview

Wage and hour laws were created in accordance with federal and state laws and are designed to take care of our employees. These policies apply to everyone within the organization and give management the opportunity to address issues immediately, which helps create an atmosphere of fairness for everyone.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Ethics & Integrity, Management Course Level: Intermediate Seat Time: 40 Minutes

Whale Done!™ in Action (eLearning Signature)

Transform your organization with the power of positive relationships

Topic: Effective Leadership Learning Path: Leadership Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service Course Level: Foundational Seat Time: 30 - 45 minutes

Win the S.A.L.E.™: Putting it All Together

Designed for service and support professionals. This program is a comprehensive for employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Signature Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Communication & Influencing, Selling Course Level: Foundational Seat Time: 35 Minutes

TrainingBriefs® A Difference of Opinion

New Micro-Learning! You may do a superb job of preparing for a meeting, running the meeting and even getting the best out of your team. However, it’s likely that you will encounter a challenge to your ability to stay on track by participants who express strong differences of opinion. If differences of opinion are not resolved effectively, a meeting can spin off track, become chaotic, and prevent the achievement of the meeting’s purpose and desired outcomes.

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Management, Meeting Preparation Course Level: Intermediate Seat Time: 6 Minutes

TrainingBriefs® Accentuate the Positive

New Micro-Learning! For many leaders, their focus is typically upon when the mark is being missed. In most organizations, considerable energy and attention are invested in what’s off track as opposed to what’s working well and that is what this module is all about, accentuating the positive.

Topic: Successfully Leading Others Learning Path: Leadership Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Learning Reinforcement, Motivation Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Active Listening

You may be hearing someone during a conversation, but are you really listening? Are you actively listening? Active listening simply means being deeply engaged in and attentive to what the speaker is saying... as it requires more listening than talking.

Topic: Communication Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication & Influencing, Interpersonal Skills, Effective Leadership, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Asking Someone to Lie

New Micro-Learning! In general, people lie so they can tip the balance toward things going their way. They rationalize the lie. This rationalization is like poison to work relationships and the ultimate success of a business. The antidote is to STOP. Search your motivations. Think about the implications. Open yourself up to other options and Preserve your integrity.

Topic: Management Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Office & General Other Topics: Compliance, Effective Leadership, Professionalism Course Level: Foundational Seat Time: 6 Minutes

TrainingBriefs® Avoiding Bias in Hiring

New Micro-Learning! Making assumptions about others is a natural way of interacting with each other. But, assumptions can have a negative effect when it comes to hiring. In this course, we will explore how unconscious bias, or assumptions can prevent you from finding top talent for the roles you are trying to fill.

Topic: Unconscious / Hidden Bias Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Hiring & Recruiting, Inclusion / Equity / Belonging, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes

TrainingBriefs® Avoiding Discipline

New Micro-Learning! Although it can be uncomfortable or even unpleasant at times, you have a responsibility to take corrective or disciplinary action when the situation warrants it. In this course, we will examine the issue of avoiding discipline.

Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Management Course Level: Intermediate Seat Time: 5 Minutes