TrainingBriefs® The Tough Conversation
Peer-to-Peer Difficult Conversation
When differences get in the way of peer-to-peer relationships at work, everyone loses. The challenge is that we sometimes expect people to see things the same way we do. And when they don't, we get frustrated, we get angry, or we just get fed up and walk away.
Learning Path & Details
- Personal Performance
- Type: eLearning - TrainingBriefs®
- Audience: Employees / Staff
- Level: Foundational
- Seat Time: 8 Minutes
Suggested Industry Usage
Competencies
- Creating a Collaborative Environment
- Developing High-Performing Work Habits
Learning Objectives
- Recognize and respond difficult moments.
- Summon the courage to tackle the conflict head-on with a positive conversation.
- Use the M.E.E.T. model to communicate effectively.
Interactivity
- Audible Narration
- Integrated Video
- Interactions and Activities
- Post-Assessment
Buying Options
Training Files (1)
Type | Time/Pages | Language | ||
---|---|---|---|---|
eLearning Course | – | English | Demo |
Additional Information
Let's face it, to get anything thing done, we've got to be able to work through our differences in a positive way that supports productivity and teamwork.