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eLearning Course
TrainingBriefs® Communication Tools
New Micro-Learning! Let’s face it, leaders can never have enough communication skills to deal with all of the situations that come their way in the workplace. By the end of this module, you will be able to identify coaching and problem-solving questions to help employees develop greater competence and confidence.
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| Type: | eLearning - TrainingBriefs® |
|---|---|
| Course Level: | Foundational |
| Learning Path: | Leadership |
| Main Topic: | Leading |
| Other Topics: | Communication |
| Competencies: | Leading and Managing for Peak Performance, Developing Core Leadership Skills |
| Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government |
| Available Formats: | Interactive eLearning |
| Subject: | Effective Communication |
| Source Program: | Peer Today, Boss Tomorrow™: Navigating Your Changing Role |
| Languages: | English |
| Trainer Comments: | Coaching questions help the employee develop the competence and confidence to solve the problem. Problem-solving questions, on the other hand, keep the ball in your court; while you guide the employee to do what you think needs doing. |
| Seat Time: | 6 Minutes |
| Interactivity: | Integrated video, audible narration, interactions, mobile design, post-test. |
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