eLearning Course

TrainingBriefs® Behaviors to Improve Customer Service

Customer Service Tips

New Micro-Learning! Great customer service means putting your heart into everything you do. It’s about making customers feel valued. It’s caring… plain and simple. We all must take an active role in creating a customer-centric workplace.

Learning Path & Details

Competencies

  • Developing Critical Work Skills
  • Taking the Initiative

Learning Objectives

  • Understand the importance of customer service.
  • How can you provide great customer service.

Interactivity

  • Audible Narration
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

Buying Options

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The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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eLearning - Sollah Hosted $9.00 (Minimum 100 learners)

The course will be uploaded to TRAININGFLOW™. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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eLearning - Client Hosted $8.00 (Minimum 100 learners)

The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
Configure

Also Available as: Video Vignettes

Courage 2 Coach™ - Coaching is Positive

Courage 2 Coach™ - Coaching is Positive

We've all done our share of avoiding and hoping employees would just work things out on their own. Yeah, right! The only thing that works is having the courage to coach. This scenario helps a coach keep things positive.

Training Files (1)

TitleTypeTime/PagesLanguage
eLearning Course EnglishDemo

Additional Information

New Micro-Learning!

Great customer service means putting your heart into everything you do. It’s about making customers feel valued. It’s caring… plain and simple. We all must take an active role in creating a customer-centric workplace.

It’s not hard to think like a customer. Believe it or not, you are already a customer service expert. When you are not at work, you are the customer.


More From the Series: Courage 2 Coach™


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