eLearning Course
An Employee Who Makes or Takes Too Many Personal Calls (Managing Essentials™ Series)
Addressing Work-Life Balance Issues
New Just-In-Time Performance Management Tool! You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? There are five steps you can take to help the situation while clearly setting organizational expectations.
Learning Path & Details
- Leadership
- Type: Interactive Tools
- Audience: Managers / Supervisors
- Level: Intermediate
- Seat Time: 15 Minutes
Suggested Industry Usage
Competencies
- Developing Core Leadership Skills
- Ensuring Professional and Compliant Behavior
Learning Objectives
- Effectively work with an employee making and receiving too many personal phone calls during work.
- Using a step-by-step process to successfully engage and communicate the issue at hand.
Interactivity
- Integrated Video
- Interactions and Activities
- Downloadable Job Aid
- Downloadable FAQ
Buying Options
Training Files (1)
Type | Time/Pages | Language | ||
---|---|---|---|---|
eLearning Course | – | English | Demo |
Additional Information
To be successful, get the employee’s commitment to the plan. Set a follow up meeting date and continue monitoring progress, offering additional help if needed. As always, document all discussions and agreements.
Trainer Comments: When working with employees, it is important to always treat them with respect and care. This is as important to their success as it is to yours. A job well done is as important to people today as it ever was, and part of your job as manager is to help your employees achieve that goal. In many cases, when employees don’t complete their work appropriately, it is because they do not clearly understand what’s expected of them. They have not received the necessary training or instruction to do their jobs correctly.