Got Sales?® Customer Care
Taking Care of Customers
Customers are the lifeblood of the business; customers are the reason the business exists; and customers provide the revenue that pays the salaries of the people who work within your organization. Caring for customers should then seem natural, but distractions, the demands of the job, and the pressures of the day often detract from the high level of service customers have come to know and expect.
Learning Path & Details
- Personal Performance
- Type: eLearning - LearningBytes®
- Audience: General
- Level: Foundational
- Seat Time: 25 Minutes
Suggested Industry Usage
Competencies
- Creating Customer Loyalty
- Developing High-Performing Work Habits
- Sales Performance
- Sales Training
Learning Objectives
- Identify the importance of customer care
- Identify the techniques for providing excellent customer care
Interactivity
- Audible Narration
- Linear Navigation
- Interactions and Activities
- Pre-Assessment
- Post-Assessment
- Audio Conversations
Buying Options
Training Files (1)
Type | Time/Pages | Language | ||
---|---|---|---|---|
eLearning Course | – | English | Demo |
Additional Information
Customers are the lifeblood of the business; customers are the reason the business exists; and customers provide the revenue that pays the salaries of the people who work within your organization. Caring for customers should then seem natural, but distractions, the demands of the job, and the pressures of the day often detract from the high level of service customers have come to know and expect.
By the end of this module, you will be able to identify the importance of customer care and the techniques for providing excellent customer care.