ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)
eLearning Course

ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)

Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.

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Type:eLearning - Classics
Course Level:Foundational
Learning Paths:Leadership, Personal Performance
Main Topic:Collaboration
Other Topics:Communication, Interpersonal Skills, Leadership, Conflict Resolution, Emotional Intelligence
Competencies:Leading and Managing for Peak Performance, Creating a Collaborative Environment, Developing Critical Work Skills
Suggested Industry Usage:Healthcare
Available Formats:Interactive eLearning
Subject:Collaborating to Resolve Workplace Issues
Source Program:ATTITUDE!™ - Resolving Difficult Situations in Healthcare
Trainer Comments:Eliminate negativity in the workplace by dealing effectively with difficult attitudes. This program helps supervisors and employees recognize the characteristics of rotten attitudes and sort out the problems they cause co-workers and even patients.
Seat Time:40 Minutes
Interactivity:Linear navigation, pre- and post-assessment, full video, interactions, audible narration.

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