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ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)
Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.
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| Type: | eLearning - Classics |
|---|---|
| Course Level: | Foundational |
| Learning Paths: | Leadership, Personal Performance |
| Main Topic: | Collaboration |
| Other Topics: | Communication, Interpersonal Skills, Leadership, Conflict Resolution, Emotional Intelligence |
| Competencies: | Leading and Managing for Peak Performance, Creating a Collaborative Environment, Developing Critical Work Skills |
| Suggested Industry Usage: | Healthcare |
| Available Formats: | Interactive eLearning |
| Subject: | Collaborating to Resolve Workplace Issues |
| Source Program: | ATTITUDE!™ - Resolving Difficult Situations in Healthcare |
| Languages: | English |
| Trainer Comments: | Eliminate negativity in the workplace by dealing effectively with difficult attitudes. This program helps supervisors and employees recognize the characteristics of rotten attitudes and sort out the problems they cause co-workers and even patients. |
| Seat Time: | 40 Minutes |
| Interactivity: | Linear navigation, pre- and post-assessment, full video, interactions, audible narration. |
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